McDonald's

Messed up our order, wrong drinks, wrong toppings, cold fries, bad experience over all. If you can, go to the mainside one and save yourself the trouble

Atmosphere: 1

Food: 3

Service: 1

lousy across the board; ordered hamburger from the kiosk, took 20 minutes then came without extra mustard ketchup and no onions i asked for

Atmosphere: 2

Food: 1

Service: 1

How the heck are gonna build a whole new building update all the accessories inside and still have a broken ice cream machine like I know it's cause yall to lazy to clean the machine but sometimes a man just want ice cream

Atmosphere: 1

Food: 1

Service: 1

Cold fries. Got order wrong. Just got carbonated water.

Atmosphere: 1

Food: 1

Service: 1

If there were such things as a negative star, I would give it for every McDonald's aboard Camp Pendleton! We have done so many reviews for these stores about various issues and sadly nothing improves.
This morning, for instance, the girl that was working the drive through taking the orders was absolutely horrible! No personality, rude, mostly single syllable words and very disconnected, VERY short ...obviously does not enjoy her job. She needs to work someplace other than customer service probably where she doesn't have to deal with people.
Unfortunately, aboard Camp Pendleton Marine Corps Base, choices are limited and we are forced to have to be subjected to customer service like this. Thank GOD we still have our exchanges to fall back on!

(Travis gave us our food at the window and was extremely apologetic and has excellent customer service)

Food: 3

Service: 1

Very disappointed with the lack of customer service and quality of food. When I went to order an ice cream cone the employee replied with “no” she was very rude while imputing reasons we weren’t allowed to have ice cream. Once I got the rest of my order they had given me the wrong sandwich and all my food was cold, fries, cheeseburger, and they had filled my drink over the lid then proceeded to give me my drink with the soda spilling all over. My cheeseburger had no sauce, onions, or pickles on it, just cheese, meat, and bread. Will not be coming here ago, this is even after multiple bad experiences with this location. For a business located on a military base this is very embarrassing.

Food: 1

Service: 1

They always tell me their ice cream machine is broken, I know they're lying.

Atmosphere: 1

Food: 1

Service: 1

Absolutely terrible, nothing but disrespectful punks behind the counter who messed up my order multiple times and gave me attitude the whole time and were more worried about playing on their phones then actually doing the job they are getting paid for while I’m paying for food I didn’t even receive

Yeah no. The most disappointing McDonald’s breakfast we’ve ever had. Floppy (barely toasted) English muffin, room temperature hash brown, cold sausage, all at 0600 ☹️

Food: 1

Service: 1

Don’t go through the drive through. You’ll wait for 40 minutes

Atmosphere: 1

Food: 1

Service: 1

Watered down orange juice.

I get it your "busy" but if they ask me is that all one more time. Literally after every thing I said and it happens every time. And they mess at least one thing up no matter how simple your order is.

Atmosphere: 1

Food: 2

Service: 1

Customer service and food is really good!

Atmosphere: 5

Food: 5

Service: 5

George always has the restrooms clean

Atmosphere: 5

Food: 4

Service: 5

Customer service and food is really good!

Atmosphere: 5

Food: 5

Service: 5