The restaurant had live music on Friday & the patrons seemed to be in a great mood. My significant other told the waitress it was my b/d. The band acknowledged with the happy b/d tune. Everyone in the restaurant followed suit to sing happy b/d to me. Wow! What a treat, & dessert to boot!
Max
We have been going to Capers since 2008. It is our friendly neighborhood eatery. We love them, and after all of these years they still know us by name. Do they get everything right, no, at least they are always trying to be better, and they are family. Come and join the family.
francisco
Was a first timer, kid friendly definitely would recommend good food and services coming back soon
neena
The food was terrible. The prime rib was so tough that we couldn't chew it. It was overcooked and lacked flavor, making it nearly impossible to enjoy. On top of that, the service was slow, and our food took much longer to arrive than expected. For the price we paid, we expected much better quality. Overall, it was a very disappointing experience, and we won't be coming back.
audrey
Haley was excellent! She did her rounds, was vigilant and meeting our needs but not overly bothersome. We had cauliflower wedge, calamari for appetizers and later had the chicken quesadilla. Food was good! The noise level was great! We went there to watch the playoffs and the crowd was definitely into the game 😉
Byron
Big menu and fast & friendly service! Great food selection and outdoor seating is available.
Rachelle
I had the tuna poke tostada. It was bit salty. Tomoatoe soup tasted cheesy. Hubby got meatloaf with potatoes and enjoyed it
Michael
Fantastic service! The staff were highly attentive and accommodating. The food was tasty and a good portion for the price. Even with it being Thanksgiving the food came out quickly.
Tina Chao
Fun and friendly staff. Everything we ordered was delicious, we plan to visit again.
Atmosphere: 5
Food: 5
Service: 5
Mack k
Was served by Haley. Great service and attention to detail
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Picatta, Lamb Shank and Vegetables
I had a really great time here. We had a birthday party and they took really good care of us and were very attentive the food was really good. I got the meatloaf cuz you don't see that too often and it was really really delicious. The specialty drinks were really good too. I would recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Victor Barraza
CAUTION: Be very careful before booking here.
We had a deeply disappointing experience at The Loft by Capers. They engaged in bait-and-switch tactics when we called Capers to book a month in advance and, without warning much less asking for our approval, they set us up at The Loft which understaffed the event, and kept a portion of our food.
Initially, we agreed on a price for a group of 60, with the corkage fee waived since we were considering other venues. When our group size dropped to 40 (due to issues with the east coast hurricane in early Oct 2024) they refused a price adjustment, which we accepted, but requested the food for the remaining 20 people to be packed for us. They agreed without issue.
On the day of the event, we are expecting to go to Capers East & Drink, that's where we called on day one, and they moved us to a completely different, rundown location in downtown San Jose (The Loft) without asking for approval. The venue was nothing like what we had seen on the pictures, it was dirty, scary location, with paid parking. Despite these frustrations, we decided to proceed as we had guests from all over the country.
Upon arrival we dropped off wine for dinner, requesting that the white be chilled and the red kept cool. This simple task took over 30 minutes, and the red wine was left sitting out. The service was disorganized and inattentive throughout.
When it came time to settle the bill, I asked for the leftover food as promised. They told me it was already given out, which was absolutely not the arrangement. The manager was not present but over the phone, Kan, was dismissive and rude, even accusing me of being drunk when I questioned where the rest of the food had gone. I insisted he could check with his staff to confirm I was not drunk, it did not matter. He threatened to call the police if I didn’t pay the full bill.
It was a terrible experience—poor communication, unprofessionalism, and broken promises. Be careful if you’re considering this place, especially if you’re from out of town.
Atmosphere: 1
Food: 3
Service: 1
Mary N.
Always great food. It can get a little loud inside, but there's a really nice outdoor area if you want.
Atmosphere: 3
Food: 5
Service: 4
Tristan Joo
Pretty good food all around (try their chicken salad) and casual atmosphere. Theybhave a dcent set of Happy Hour menu although limited draft beer selection. Definitely recommend.
The restaurant had live music on Friday & the patrons seemed to be in a great mood. My significant other told the waitress it was my b/d. The band acknowledged with the happy b/d tune. Everyone in the restaurant followed suit to sing happy b/d to me. Wow! What a treat, & dessert to boot!
We have been going to Capers since 2008. It is our friendly neighborhood eatery. We love them, and after all of these years they still know us by name. Do they get everything right, no, at least they are always trying to be better, and they are family. Come and join the family.
Was a first timer, kid friendly definitely would recommend good food and services coming back soon
The food was terrible. The prime rib was so tough that we couldn't chew it. It was overcooked and lacked flavor, making it nearly impossible to enjoy. On top of that, the service was slow, and our food took much longer to arrive than expected. For the price we paid, we expected much better quality. Overall, it was a very disappointing experience, and we won't be coming back.
Haley was excellent! She did her rounds, was vigilant and meeting our needs but not overly bothersome. We had cauliflower wedge, calamari for appetizers and later had the chicken quesadilla. Food was good! The noise level was great! We went there to watch the playoffs and the crowd was definitely into the game 😉
Big menu and fast & friendly service! Great food selection and outdoor seating is available.
I had the tuna poke tostada. It was bit salty. Tomoatoe soup tasted cheesy. Hubby got meatloaf with potatoes and enjoyed it
Fantastic service! The staff were highly attentive and accommodating. The food was tasty and a good portion for the price. Even with it being Thanksgiving the food came out quickly.
Fun and friendly staff. Everything we ordered was delicious, we plan to visit again.
Atmosphere: 5
Food: 5
Service: 5
Was served by Haley. Great service and attention to detail
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Picatta, Lamb Shank and Vegetables
Restaurantji Recommends
Love this place
Atmosphere: 5
Food: 5
Service: 5
I had a really great time here. We had a birthday party and they took really good care of us and were very attentive the food was really good. I got the meatloaf cuz you don't see that too often and it was really really delicious. The specialty drinks were really good too. I would recommend this place.
Atmosphere: 5
Food: 5
Service: 5
CAUTION: Be very careful before booking here.
We had a deeply disappointing experience at The Loft by Capers. They engaged in bait-and-switch tactics when we called Capers to book a month in advance and, without warning much less asking for our approval, they set us up at The Loft which understaffed the event, and kept a portion of our food.
Initially, we agreed on a price for a group of 60, with the corkage fee waived since we were considering other venues. When our group size dropped to 40 (due to issues with the east coast hurricane in early Oct 2024) they refused a price adjustment, which we accepted, but requested the food for the remaining 20 people to be packed for us. They agreed without issue.
On the day of the event, we are expecting to go to Capers East & Drink, that's where we called on day one, and they moved us to a completely different, rundown location in downtown San Jose (The Loft) without asking for approval. The venue was nothing like what we had seen on the pictures, it was dirty, scary location, with paid parking. Despite these frustrations, we decided to proceed as we had guests from all over the country.
Upon arrival we dropped off wine for dinner, requesting that the white be chilled and the red kept cool. This simple task took over 30 minutes, and the red wine was left sitting out. The service was disorganized and inattentive throughout.
When it came time to settle the bill, I asked for the leftover food as promised. They told me it was already given out, which was absolutely not the arrangement. The manager was not present but over the phone, Kan, was dismissive and rude, even accusing me of being drunk when I questioned where the rest of the food had gone. I insisted he could check with his staff to confirm I was not drunk, it did not matter. He threatened to call the police if I didn’t pay the full bill.
It was a terrible experience—poor communication, unprofessionalism, and broken promises. Be careful if you’re considering this place, especially if you’re from out of town.
Atmosphere: 1
Food: 3
Service: 1
Always great food. It can get a little loud inside, but there's a really nice outdoor area if you want.
Atmosphere: 3
Food: 5
Service: 4
Pretty good food all around (try their chicken salad) and casual atmosphere. Theybhave a dcent set of Happy Hour menu although limited draft beer selection. Definitely recommend.
Atmosphere: 4
Food: 5
Service: 3
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