Chipotle Mexican Grill

1815 S Bascom Ave, Campbell
(408) 371-5284

Recent Reviews

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Jon

This store is not honoring their promotion that even the voice automated system is saying they have. I told them this and they didn’t care.

Atmosphere: 1

Service: 1

Andrew Roth

DO NOT EAT HERE! We ordered online and went to pick up our food. We had to wait for awhile to get the food as it sat in the back getting cold. We left when we finally got out food. When we got home we realized we didn’t have the drink we paid $4 for, the bag looked like it had been sealed and reopened 3 separate times, and none of the food was correct. The receipt and name were right, and it was a bowl, burrito, and guacamole, but rhr burrito and bowl were completely different from what we ordered. We got a veggie bowl with all the fillings. Instead we got a chicken bowl with basically nothing on it. The burrito was huge which would have been great if it didn’t have meat in it. As vegetarians we were not able to eat out food. When we complained about our $40 meal that we couldn’t eat we only got $17 back.

Atmosphere: 1

Food: 1

Service: 1

Monty Kadyan

the employs dosent care about any thing how to treat peoples accept a girl working over their

Service: 1

Ronal Rivera

This is the only chipotle place that I don’t like to go but at this time I had an urgent to go over there, but I always had bad experience. They also tried to charge me $1 for dressing, it never happened in order Chipotles
I don’t understand why but the lady in the cashier was kind of rude. I don’t want to come back here anymore.

Atmosphere: 1

Food: 4

Service: 1

Ali Osh

Walked in about noonish and placed order. Half chicken and half Carne asads. At the check out the total came to 20 bucks. They charged me for double meat and on top for Carne asada. I have never ever paid such a ridiculous amount for 1 person at Chipotle. They rip off customers.
I refused to pay and walked out. I will not be a returning customer.

D

This location seems to struggle with portion size. Ordered a regular chicken burrito and it only had 2.2oz of meat, the normal portion is 4oz.

Atmosphere: 1

Food: 1

Service: 2

ouly diaw

Came into the store at 7pm.. they ran out of white rice, steak, guacamole. The tables were unkept and unclean.

Atmosphere: 1

Service: 1

Joe

I had a really disappointing experience at this Chipotle. I ordered chicken with rice and beans, and I specifically asked the employee if the salsa and corn were spicy.
She said yes, so I asked about the guacamole and she said it wasn't spicy.
However, after taking just one bite, the food was extremely spicy. I have a stomach issue, so I couldn't eat it.
When I went back to return it, the same employee talked to another worker and they both seemed upset. They started speaking in another language right in front of me, which felt rude and unprofessional. A manager came over, and I explained the situation multiple times before she finally agreed to refund me. She handed me the receipt with a bad attitude, looked away when I said thank you, and just walked off.
Overall, the service was unprofessional, and the staff handled the situation very poorly. I left feeling disrespected and disappointed.

Atmosphere: 2

Food: 2

Service: 1

R G

Excellent Chipotle!! Always great portion sizes. Less busy than other Chipotles.

Rahul Tejli

#Respect Peoples time .. placed an order today, it was an online takeout order, and my order was ready; it was inside the kitchen, but no one brought it out and placed it on the shelf. They were talking among themselves, but not once did anyone ask me or go inside to check if my order was ready. I told them that I had waited for twenty minutes, and for the last ten minutes, I had been looking at my order through the kitchen door window; it was ready inside. But no one brought that outside.

Atmosphere: 1

Service: 1

Alexander The Great

All of the staff are very rude and should be fired

They are sluggish and fail to restock the ingredients in a timely manner

Atmosphere: 1

Food: 1

Service: 1

Brad

Unclean. Understaffed. Togo orders aren't placed out. Workers are a lot more interested in catching up.

Erick Recher

Waited twenty minutes without service. They had only two workers, so I stood in front of the food while they were on break. Not professional.

Service: 1

Maya DaRosa

Staff is disorganized, not helpful, late with catering order, and the parking is absolutely horrible.

Atmosphere: 2

Food: 4

Service: 1

Ainat F

Amazing team, the guy serving was very accommodating, nice and patient! 🙌🏻

Atmosphere: 5

Food: 5

Service: 5

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