Staff is disorganized, not helpful, late with catering order, and the parking is absolutely horrible.
Atmosphere: 2
Food: 4
Service: 1
Ainat F
Amazing team, the guy serving was very accommodating, nice and patient! šš»
Atmosphere: 5
Food: 5
Service: 5
Huiyuan Wang
I placed an order via Chipotle app with a promotion. But at pickup, this store would charge me double the price of the confirmed amount on my App and email..., w/ altitude from both cashier and store managers. It's not about price anymore, but too disappointing and unpleasant experience. We ended up going down the street to Yiassoo, which always has fresh quality food and nice staff. It further concerns me thinking about how they would process the food in my order: 1) trash it? No, for a store refusing to honor customer's confirmed order for just one entree bowl, they're less likely to throw it away. 2) sell it to another customer, or...? Making me scared to be a future customer.
Sadly, we used to love Chipotle, then not visiting after E.coli outbreak news, got brought back to store by a faked promotion, and would never step back because of the poor staff training and management.
claire pontier
I placed an order through DoorDash and I ordered a chicken bowl but they sent me a burrito with chips. This is the second time that this is happened and they sent me the wrong item and chipotle will not do anything about it.
Atmosphere: 1
Food: 1
Service: 1
Tony Garcia
Was flabbergasted by the amount of āproteinā they added to my bowl. About 6 bits of chicken to be exact. And that was ādouble proteinā. In addition, the staff always seem rude and annoyed to even be working. I never give any attitude or make any additional requests. Be prepared for this. Wild stuff.
Atmosphere: 1
Food: 3
Service: 1
Niteowl G
Always a great experience with the employees.
Atmosphere: 5
Food: 5
Service: 5
William Barnes-Carr
Please don't talk with the customer in front of me for 5 minutes after processing their order while I'm waiting to pay. Mind boggling customer service.
Veronica Brill
This has got to be the worst Chipotle I've ever been to. Half the time I go there they are out of many items of food. The staff are incredibly rude and indifferent. We once went there 30 minutes before close and they completely ignored us as though we didn't exist. A couple people walked out before us and warned us that they will not serve us. I'm pretty sure the owner has no idea how badly this place is run. I go out of my way to not go to this Chipotle.
Atmosphere: 1
Food: 1
Service: 1
HOI WING NG, Top Realtor in Silicon Valley Bay Area
Good food. Great value. Clean restroom and restaurant
Atmosphere: 4
Food: 5
Service: 5
Mas Rahmati
Worst worst worst Chipotle you can imagine. They never make the right order, and if you ask to fix it they literally say it is what it is. They always have altitude and burn all the ingredients specially chicken, un eatable. If you donāt wanna waste your money, DO NOT GO THERE, PERIOD. Unbelievable!
Rice was not cooked at all, way too many hard rice grains. The portions are so much smaller, and the bowls look sad and disappointing.
Not with the price at all
Atmosphere: 1
Food: 1
Service: 2
Sharan Chandra
Petty and unwelcoming manager. Lot of confusion through the line. Other chipotles have way better customer service.
Atmosphere: 2
Food: 2
Service: 1
Bryan Frazer
Worst Chipotle Iāve ever had. Terrible service. Terrible food. Rather have jack in the box. What chipotle doesnāt have cheese. I know they had more cheese but the lazy bum behind the counter didnāt want to get it. He said we arenāt allowed to make more. All he probably had to do was ask for it. He asked for the rice and it came right out so what about the cheese. That was a strange worker behind the counter too. Lets just say I thought it was a women but it wasnāt
Atmosphere: 1
Food: 1
Service: 1
Justin Dang
Employee that had a thick beard was serving without a beard net and his beard hair fell into the sour cream. Not up to health code standards.
Atmosphere: 1
Food: 3
Service: 1
Alejandra Hurtado
They should know difference between asking āwhatās in the sauceā and āgive me all the sauceāš
Staff is disorganized, not helpful, late with catering order, and the parking is absolutely horrible.
Atmosphere: 2
Food: 4
Service: 1
Amazing team, the guy serving was very accommodating, nice and patient! šš»
Atmosphere: 5
Food: 5
Service: 5
I placed an order via Chipotle app with a promotion. But at pickup, this store would charge me double the price of the confirmed amount on my App and email..., w/ altitude from both cashier and store managers.
It's not about price anymore, but too disappointing and unpleasant experience. We ended up going down the street to Yiassoo, which always has fresh quality food and nice staff.
It further concerns me thinking about how they would process the food in my order:
1) trash it? No, for a store refusing to honor customer's confirmed order for just one entree bowl, they're less likely to throw it away.
2) sell it to another customer, or...? Making me scared to be a future customer.
Sadly, we used to love Chipotle, then not visiting after E.coli outbreak news, got brought back to store by a faked promotion, and would never step back because of the poor staff training and management.
I placed an order through DoorDash and I ordered a chicken bowl but they sent me a burrito with chips. This is the second time that this is happened and they sent me the wrong item and chipotle will not do anything about it.
Atmosphere: 1
Food: 1
Service: 1
Was flabbergasted by the amount of āproteinā they added to my bowl. About 6 bits of chicken to be exact. And that was ādouble proteinā. In addition, the staff always seem rude and annoyed to even be working. I never give any attitude or make any additional requests. Be prepared for this. Wild stuff.
Atmosphere: 1
Food: 3
Service: 1
Always a great experience with the employees.
Atmosphere: 5
Food: 5
Service: 5
Please don't talk with the customer in front of me for 5 minutes after processing their order while I'm waiting to pay. Mind boggling customer service.
This has got to be the worst Chipotle I've ever been to. Half the time I go there they are out of many items of food. The staff are incredibly rude and indifferent. We once went there 30 minutes before close and they completely ignored us as though we didn't exist. A couple people walked out before us and warned us that they will not serve us. I'm pretty sure the owner has no idea how badly this place is run. I go out of my way to not go to this Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Good food. Great value. Clean restroom and restaurant
Atmosphere: 4
Food: 5
Service: 5
Worst worst worst Chipotle you can imagine. They never make the right order, and if you ask to fix it they literally say it is what it is. They always have altitude and burn all the ingredients specially chicken, un eatable. If you donāt wanna waste your money, DO NOT GO THERE, PERIOD.
Unbelievable!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rice was not cooked at all, way too many hard rice grains. The portions are so much smaller, and the bowls look sad and disappointing.
Not with the price at all
Atmosphere: 1
Food: 1
Service: 2
Petty and unwelcoming manager. Lot of confusion through the line.
Other chipotles have way better customer service.
Atmosphere: 2
Food: 2
Service: 1
Worst Chipotle Iāve ever had. Terrible service. Terrible food. Rather have jack in the box. What chipotle doesnāt have cheese. I know they had more cheese but the lazy bum behind the counter didnāt want to get it. He said we arenāt allowed to make more. All he probably had to do was ask for it. He asked for the rice and it came right out so what about the cheese. That was a strange worker behind the counter too. Lets just say I thought it was a women but it wasnāt
Atmosphere: 1
Food: 1
Service: 1
Employee that had a thick beard was serving without a beard net and his beard hair fell into the sour cream. Not up to health code standards.
Atmosphere: 1
Food: 3
Service: 1
They should know difference between asking āwhatās in the sauceā and āgive me all the sauceāš
Atmosphere: 3
Food: 5
Service: 1
Loading...