Jack in the Box
1450 W Campbell Ave, Campbell
(408) 378-0621
Recent Reviews
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Came here during my lunch break, ordered two tacos and one jack wrap, there was ONE car in front of me when I ordered and I waited 23 minutes . By the time it was my turn the guy asked for my order and I asked if it hadn’t been taken when I ordered at the speaker thing, he said no and asked for my order again so I just cancelled it and left. This was so incredibly frustrating I went back to to work hungry and crying out of frustration. I looked at the reviews while I was waiting and everyone complains that the service is slow. Something needs to be done about that because all i see is Jack in the box responding and saying sorry for the service, that does nothing to fix the issue .
Atmosphere: 1
Food: 1
Service: 1
I think this is the slowest service I’ve ever gotten don’t bother if you want “fast food”
Atmosphere: 1
Food: 3
Service: 1
This is the worse jack in the box I've ever been to. Service is always super slow. Food is never fresh. One car at the window in the drive thru and they can't take another order till that car leaves.
Atmosphere: 1
Food: 1
Service: 1
Dirty. The toilet is closed. Although it is written openly
Took over ten minutes in the drive through with only one person in front of me and that personally got one bag worth of food
Atmosphere: 1
Food: 1
Service: 1
Whoever the lady is working around 10 gives out terrible customer service through the drive through .doesn’t greet have manners and acts ridiculous about giving sauces ordered 4 meals for my family and I only received 1 sauce when I asked if I could get more she had the time to argue and tell me about how it was one order and I only get one sauce . Values spending more time to explain a dumb sauce policy than the time it takes just just give out a couple more sauces .
Atmosphere: 1
Food: 2
Service: 1
Tried the drive through at 6:30am and no one responded (they are allegedly opened at 6am).
I went through the drive-through five minutes ago and I ordered a double cheeseburger and they gave me one no pickles and they put pickles and tomatoes and then my curly fries. They didn’t even give me a whole thing then they drop stuff on the floor really horrible I wouldn’t take my cat my dog and I’m never going through here again.
I like Jack and box but this location super bad food I’m not recommending.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Jalapeno poppers we're a let down...Looked old, like they were under the heat lamp too long.The driv-thru employee was unprofessional... Really makes business look bad. I usually like Jack, this location just needs help in more way that one.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Burger, Fries
Restaurantji Recommends
This was the second time in two visits that my order was wrong.
Very bad experience, I ordered the bacon burger combo, there was no bacon and no lettuce. No Coke! Also, I ordered the medium size and they gave me the small size. After I pointed out their mistake, one of the male waiters at the front desk very rude snatched the burger from me and threw it in the trash. He said that I am making new one for you, and the new one is still cold, with two small sticks of bacon in it! I will not come again! Should I ask the bank to stop the payment? Because, the burger they gave me was completely different size than what I asked for!
Hope the owners step up the training !if they continue to work here. You will lose a lot of customers! no one pays to be mad
Check your drive thru, takeout bag when you preorder online. I have had missing items (apps, sauces, even drinks) on multiple occasions.
Atmosphere: 2
Food: 2
Service: 2
Verma was awesome and so sweet! She forgot my brownie, I called, and they said I can come back for another. They gave me a free shake as well! Loved the service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I like Jack and box but this location super bad food I’m not recommending.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
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