On a beautiful day sitting in the sunlit patio is glorious! The coffee and people serving it are the best.
Atmosphere: 5
Food: 4
Service: 5
Philip Ericson
New pastry company is awful! So sad they are going the way of Starbucks on this matter. Otherwise I love the staff.
Atmosphere: 5
Food: 2
Service: 5
Shiv Tatva
Good nice coffee place in the sweet little town of Campbell. They have good amount of indoor and outdoor sitting space with cool vibes. Coffee was ok. Will visit again to try more items on the menu and see how they fare.
Atmosphere: 4
Food: 4
Service: 4
Bob and Debbie T.
Excellent customer service, wonderful staff, delicious latte. The crew working on Tuesday Jan 6th at 1:30 were so friendly I had to stop and write 2 reviews and send a quick thank you to the girl that helped me select my items. She pointed out excellent options to bring my husband for a quick post op snack for the way back to santa cruz. I didn't get their names, but the crew that I encountered made my afternoon!
Atmosphere: 5
Food: 5
Service: 5
Taylor Tharp
Really disappointed in my experience today. I placed an order for pick up on the mobile app. When I arrived to the location, I saw that there was another drink in the stand ready for pick up that had my same name, but a different last initial. My drink should've been ready by this time, so I waited for a minute just to be sure that someone had accidentally indeed grabbed the wrong drink.
I see a woman come back in with a Peet's coffee in her hand, and I overhear her tell the barista that she did accidentally grab the wrong drink. She had made it all the way out, obviously left the establishment and came back to return it and get her drink. I waited to see what the barista would do, in my head it made sense to throw away the drink since it had left the establishment and was with a completely different person.
The barista proceeded to ask the woman if she had taken a sip, to which she said she had not. I was shocked to see that the barista placed the drink that the lady had returned back in stand for me to pick up and placed a stopper in it.
I approached the barista after the woman left and explained that I had a witnessed the entire interaction and that I would like my drink remade. The barista proceeded to explain that she was going to wait until I had come to pick up the drink to explain what had happened and ask if I had wanted it to be remade.
I truly believe that the barista was not being honest because there's no way that she would've been able to track and monitor when I came to actually pick up my drink. I think she was just caught off guard that I had actually witnessed the entire interaction.
I'm pretty disgusted as it was very clear that the barista was not wanting to remake the drink initially and if I hadn't been there to witness the entire interaction I would've had no idea that my drink had actually left the establishment and had been in someone else's hands for who knows how long. This is usually my go to for coffee and I always typically order on the mobile app, but I will no longer be doing so. I'm grossed out. I feel like this is food safety protocol #1.
Service: 1
Bo Luong
Staff gave helpful suggestions.
Rahul Singh
Good coffee and banana bread.
Atmosphere: 5
Food: 5
Service: 5
Bea Andrea Sicat
My family’s favorite coffee! Great tasting americano. Can’t wait to be back so I can have Peet’s everyday again!
Atmosphere: 5
Food: 5
Service: 5
kabindu
Lilly gave us excellent customer service. I had an accident with my drink and she happily made me a new one. I was very appreciative and will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Ganesh VR
Mostly great, but when they get your order wrong, the time it takes to fix it is basically... forever
Ari was the kindest person I’ve ever encountered and I would come back just for her!
Atmosphere: 5
Food: 5
Service: 5
Ara Avanesyan
As usual, very good coffee, good experience overall
Yvonne Y
The cashier with the septum piercing was such a pleasure to encounter this morning. Her customer service was so genuine, friendly and warm.
I was there on a Tuesday morning, but they only had 1 barista making the coffees, so there was a bit of a backup. About 9 people waiting for their coffee.
Regardless, the vanilla latte is delicious, but a little too sweet for me. I will have to ask for less sugar next time.
Atmosphere: 5
Food: 3
Service: 5
P. Hill
The latte didn’t have much flavor and milk tasted a little off.
Gordon Raebiger
A good place to get coffee that you and drink...with a nice variety of cookies and sandwiches. Orders have been worked through swiftly and the staff is always having a smile on their face.
On a beautiful day sitting in the sunlit patio is glorious! The coffee and people serving it are the best.
Atmosphere: 5
Food: 4
Service: 5
New pastry company is awful! So sad they are going the way of Starbucks on this matter. Otherwise I love the staff.
Atmosphere: 5
Food: 2
Service: 5
Good nice coffee place in the sweet little town of Campbell. They have good amount of indoor and outdoor sitting space with cool vibes. Coffee was ok. Will visit again to try more items on the menu and see how they fare.
Atmosphere: 4
Food: 4
Service: 4
Excellent customer service, wonderful staff, delicious latte.
The crew working on Tuesday Jan 6th at 1:30 were so friendly I had to stop and write 2 reviews and send a quick thank you to the girl that helped me select my items. She pointed out excellent options to bring my husband for a quick post op snack for the way back to santa cruz. I didn't get their names, but the crew that I encountered made my afternoon!
Atmosphere: 5
Food: 5
Service: 5
Really disappointed in my experience today. I placed an order for pick up on the mobile app. When I arrived to the location, I saw that there was another drink in the stand ready for pick up that had my same name, but a different last initial. My drink should've been ready by this time, so I waited for a minute just to be sure that someone had accidentally indeed grabbed the wrong drink.
I see a woman come back in with a Peet's coffee in her hand, and I overhear her tell the barista that she did accidentally grab the wrong drink. She had made it all the way out, obviously left the establishment and came back to return it and get her drink. I waited to see what the barista would do, in my head it made sense to throw away the drink since it had left the establishment and was with a completely different person.
The barista proceeded to ask the woman if she had taken a sip, to which she said she had not. I was shocked to see that the barista placed the drink that the lady had returned back in stand for me to pick up and placed a stopper in it.
I approached the barista after the woman left and explained that I had a witnessed the entire interaction and that I would like my drink remade. The barista proceeded to explain that she was going to wait until I had come to pick up the drink to explain what had happened and ask if I had wanted it to be remade.
I truly believe that the barista was not being honest because there's no way that she would've been able to track and monitor when I came to actually pick up my drink. I think she was just caught off guard that I had actually witnessed the entire interaction.
I'm pretty disgusted as it was very clear that the barista was not wanting to remake the drink initially and if I hadn't been there to witness the entire interaction I would've had no idea that my drink had actually left the establishment and had been in someone else's hands for who knows how long. This is usually my go to for coffee and I always typically order on the mobile app, but I will no longer be doing so. I'm grossed out. I feel like this is food safety protocol #1.
Service: 1
Staff gave helpful suggestions.
Good coffee and banana bread.
Atmosphere: 5
Food: 5
Service: 5
My family’s favorite coffee! Great tasting americano. Can’t wait to be back so I can have Peet’s everyday again!
Atmosphere: 5
Food: 5
Service: 5
Lilly gave us excellent customer service. I had an accident with my drink and she happily made me a new one. I was very appreciative and will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Mostly great, but when they get your order wrong, the time it takes to fix it is basically... forever
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Ari was the kindest person I’ve ever encountered and I would come back just for her!
Atmosphere: 5
Food: 5
Service: 5
As usual, very good coffee, good experience overall
The cashier with the septum piercing was such a pleasure to encounter this morning. Her customer service was so genuine, friendly and warm.
I was there on a Tuesday morning, but they only had 1 barista making the coffees, so there was a bit of a backup. About 9 people waiting for their coffee.
Regardless, the vanilla latte is delicious, but a little too sweet for me. I will have to ask for less sugar next time.
Atmosphere: 5
Food: 3
Service: 5
The latte didn’t have much flavor and milk tasted a little off.
A good place to get coffee that you and drink...with a nice variety of cookies and sandwiches. Orders have been worked through swiftly and the staff is always having a smile on their face.
Keep on rocking!
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