Coffee is good! Philz has fun drinks that taste good and are coffee forward. The issue is this particular location - I ordered online through the Philz website which apparently places the order through DoorDash. The issue was that on the website, it said my order was ready and when I asked a barista, Andrea, she was dismissive and just waved in the general direction it should be? I understand you’re busy but I’m confused and need help. I asked a different barista who said this order would be at a DoorDash counter (again, I wasn’t aware that ordering through Philz website was DoorDash) and when she walked us over, there was nothing there. She then took our tickets to make our drinks. I’m glad we actually got help the second time we asked someone but overall it didn’t feel great to be dismissed when I had a valid question and no apology when they missed our order. If I hadn’t been persistent, my drinks never would’ve been made. We ordered ahead with an estimate wait time of 10 minutes and it took 30 minutes
W Nunn
Not the fastest service but always a comfortable environment and cozy music. There is typically plenty of seating, chairs and a few couches. Depending on the weather, you can also sit outside. They also have heating lanterns outside.
Love the fact that Philz always customizes your coffee to your taste. I do wish the app catered to more than 4 people. That is definitely annoying.
Atmosphere: 4
Food: 4
Service: 4
Uni
The landscapers harassed me when I asked the employee if the landscapers worked for them the females working behind the counter spoke to me condescendingly and with a judgmental attitude. Early morning hours 8:ish am.
Atmosphere: 1
Silvia C
Sorry Philz but you need to fix your app it reflects a drink is ready when there is still a 10 mins wait.
The barista thought I was asking for my drink when all I did was communicate about an ingredient in my coffee drink it rubbed me the wrong way. And the fact they are stingy on their heavy cream is a put off too. Your coffee is 6.00 for a large and you are going to be stingy on heavy cream, seriously!
Omer Mal
I came here cause i heard it was pali ownd so i wanted to support. Let me tell you what a joke of a store. They dont accept cash.... what a stupid idea lets not accept money yeah that makes sense. And the coffee was absolutely terrible' waterd down and flavor is terrible. I orderd egg bites i waited 15 minutes after coffee for those and never got them. So i just left without them if the coffees this bad i imagine egg bites arent worth the wait. Peets is way better. I dont reccomend this place
Atmosphere: 1
Food: 1
Service: 1
Peter Garza
Super Melo here with great service
Atmosphere: 5
Food: 5
Service: 5
Richard Davidsen
Kicked us out because we had our dog, dog was overheating due to hot weather outside. Was hoping he would be able too cool off with the AC. All other coffee shops including starbys were always delighted for us to bring our doggo also giving him treats. The coffee is ok at best here at Philz
Atmosphere: 2
Food: 2
Service: 2
David Campbell
They are still allowing dogs. I have Asthma that’s triggered by dogs.
I don’t understand why they don’t enforce it.
Atmosphere: 1
Food: 5
Service: 5
Millie Chang
this philz has limited parking but tons of indoor seating. the coffee is generally pretty good, sometimes leaning towards the sweet side. it can get busy and the wait for your drink can be a bit, depending on what time you show up in the morning.
Atmosphere: 4
Food: 4
Service: 4
Saeed Davar
Used to go there on and off, but I don’t think go there anymore. The service is very random, and there are some staff that dont care, and rude. I always get mocha and it’s always inconsistent but ok, last time was tribble so I throw it away and got another one from some other place. And today i was waiting at the counter for 10 minutes for my order to be taken. No body even stopped to say anything. It wasn’t their busiest time either.
The vegan plant powered breakfast sandwich is incredible. My meat-eating husband could barely tell the difference.
Michelle W.
I loved the creative menu
Atmosphere: 4
Food: 5
Service: 5
Donovan Villanueva
Great, chill place to grab your coffee from. Staff is pretty friendly and chill. There are plenty of parking spots and seating, inside and out.
Atmosphere: 5
Food: 5
Service: 5
Iron
Seating space in plenty. Easy to find a parking. AC is kinda cold so bring a jacket. The music is a bit too loud for conversation or working on laptops or reading a book.
Atmosphere: 4
Food: 5
Service: 5
SantaRosa667 !
Mobile ordering is a joke. Nothing ready 20 minutes after pickup time and baristas were having fun chatting. People came in, ordered at store and were done faster. Arg.
Coffee is good! Philz has fun drinks that taste good and are coffee forward. The issue is this particular location - I ordered online through the Philz website which apparently places the order through DoorDash. The issue was that on the website, it said my order was ready and when I asked a barista, Andrea, she was dismissive and just waved in the general direction it should be? I understand you’re busy but I’m confused and need help. I asked a different barista who said this order would be at a DoorDash counter (again, I wasn’t aware that ordering through Philz website was DoorDash) and when she walked us over, there was nothing there. She then took our tickets to make our drinks. I’m glad we actually got help the second time we asked someone but overall it didn’t feel great to be dismissed when I had a valid question and no apology when they missed our order. If I hadn’t been persistent, my drinks never would’ve been made. We ordered ahead with an estimate wait time of 10 minutes and it took 30 minutes
Not the fastest service but always a comfortable environment and cozy music. There is typically plenty of seating, chairs and a few couches. Depending on the weather, you can also sit outside. They also have heating lanterns outside.
Love the fact that Philz always customizes your coffee to your taste. I do wish the app catered to more than 4 people. That is definitely annoying.
Atmosphere: 4
Food: 4
Service: 4
The landscapers harassed me when I asked the employee if the landscapers worked for them the females working behind the counter spoke to me condescendingly and with a judgmental attitude. Early morning hours 8:ish am.
Atmosphere: 1
Sorry Philz but you need to fix your app it reflects a drink is ready when there is still a 10 mins wait.
The barista thought I was asking for my drink when all I did was communicate about an ingredient in my coffee drink it rubbed me the wrong way. And the fact they are stingy on their heavy cream is a put off too. Your coffee is 6.00 for a large and you are going to be stingy on heavy cream, seriously!
I came here cause i heard it was pali ownd so i wanted to support. Let me tell you what a joke of a store. They dont accept cash.... what a stupid idea lets not accept money yeah that makes sense. And the coffee was absolutely terrible' waterd down and flavor is terrible. I orderd egg bites i waited 15 minutes after coffee for those and never got them. So i just left without them if the coffees this bad i imagine egg bites arent worth the wait. Peets is way better. I dont reccomend this place
Atmosphere: 1
Food: 1
Service: 1
Super Melo here with great service
Atmosphere: 5
Food: 5
Service: 5
Kicked us out because we had our dog, dog was overheating due to hot weather outside. Was hoping he would be able too cool off with the AC. All other coffee shops including starbys were always delighted for us to bring our doggo also giving him treats. The coffee is ok at best here at Philz
Atmosphere: 2
Food: 2
Service: 2
They are still allowing dogs. I have Asthma that’s triggered by dogs.
I don’t understand why they don’t enforce it.
Atmosphere: 1
Food: 5
Service: 5
this philz has limited parking but tons of indoor seating. the coffee is generally pretty good, sometimes leaning towards the sweet side. it can get busy and the wait for your drink can be a bit, depending on what time you show up in the morning.
Atmosphere: 4
Food: 4
Service: 4
Used to go there on and off, but I don’t think go there anymore. The service is very random, and there are some staff that dont care, and rude.
I always get mocha and it’s always inconsistent but ok, last time was tribble so I throw it away and got another one from some other place.
And today i was waiting at the counter for 10 minutes for my order to be taken. No body even stopped to say anything. It wasn’t their busiest time either.
Very disappointed!
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
The vegan plant powered breakfast sandwich is incredible. My meat-eating husband could barely tell the difference.
I loved the creative menu
Atmosphere: 4
Food: 5
Service: 5
Great, chill place to grab your coffee from. Staff is pretty friendly and chill. There are plenty of parking spots and seating, inside and out.
Atmosphere: 5
Food: 5
Service: 5
Seating space in plenty. Easy to find a parking. AC is kinda cold so bring a jacket. The music is a bit too loud for conversation or working on laptops or reading a book.
Atmosphere: 4
Food: 5
Service: 5
Mobile ordering is a joke. Nothing ready 20 minutes after pickup time and baristas were having fun chatting. People came in, ordered at store and were done faster. Arg.
Food: 2
Service: 1
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