Starbucks
771 W Hamilton Ave, Campbell
(408) 378-2652
Recent Reviews
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I went through the drive-thru and was helped by a blonde barista. When the tip screen popped up, I went to press one dollar, but she quickly moved it so I ended up hitting the maximum tip instead, then smiled and said “thank you.” When I got my chai tea latte, the cup was packed with ice even though I had clearly asked for light ice, so I mentioned it to her. She smiled again, said “oops, let me remake it,” and took the drink back.
What I got in return was the worst chai tea latte I’ve ever had. It tasted like she just scooped some ice out and poured in extra milk instead of actually remaking the drink properly. The whole experience felt careless and manipulative, and it was completely unacceptable. I normally don’t leave reviews, but this visit crossed the line. Do better, Starbucks won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Placed a pickup order for 6 PM and arrived before closing. Unfortunately, my peppermint hot chocolate had no chocolate—it was just peppermint milk—and one of the hot coffees was only half full. There was no customer service or greeting, and since they closed shortly after, I couldn’t go back to fix the order. Very disappointing experience.
Atmosphere: 1
Food: 2
Service: 1
Huge thank you to Ian and Rebekah for truly going the extra mile on Christmas Day. They made my sister’s and my visit to Starbucks feel so special with their kindness, patience, and positive energy—especially on a holiday when they didn’t have to. Their genuine care and great service completely made our day. This is the kind of experience that keeps customers coming back. We’re so grateful!
Atmosphere: 5
Food: 5
Service: 5
It’s Starbucks they serve coffee and tea/lemonade drinks
Atmosphere: 3
Food: 5
Service: 4
Very cold rude atmosphere no smiles no greeting. The three ladies that are working here today, August 3, 2025, 7:42 AM. Don’t Give you eye contact. I thought it was just myself, but two customers came after and had to get their attention.
Atmosphere: 1
Food: 1
Service: 1
Lots of outdoor seating.
Atmosphere: 4
Food: 4
Service: 5
Works.
Atmosphere: 5
Food: 5
Service: 5
Staff is always super nice, and honestly it’s just a really well done Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Fast drive through, predictably decent drinks
Atmosphere: 5
Food: 5
Service: 5
What a disappointing experience! It is Wednesday at 20:30 while I am writing this comment. Me and my wife just done eating and looking for a Starbucks. Since other shops are closing at 8pm, we drove 10 mins to come over here. By the time we pulled in, it was 08:30pm! The service guy saw us pulled in at the parking spot, he rushed to the door locked it. Great job Starbucks! - left by active military service member.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a very bad experience with this store. I study at the school next door and every day during school break I go to this store and always buy something there. It so happened that on Friday, as usual, during break I went to the store and bought what I always buy. After that I went to school. When class ended I went back to the store and was going to wait for my wife to pick me up so we could have something to eat at the store. While I was waiting, I took my card and went to finish my schoolwork. When suddenly the store manager told me if I was going to buy something, if not I couldn't stay there, I felt very embarrassed since I buy something at the store every day.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Strawberry Açaí Lemonade Refresher
My kids mocha cookies crumble frappe was full of ice, and not sweet. This happened after I decided not to tip, due to no smile from the employee who was talking to me. She was so unhappy serving talking to us.
Sorry that this is only store close to our home. Poor service.
Also, outside tables are sometimes dirty and messy.
Atmosphere: 2
Food: 1
Service: 1
I love this location for its drive-thru. I also highly recommend using the mobile app. Starbucks has a great rewards program, and, of course, you can save yourself some time by ordering ahead.
The drive thru can get busy. If you place the order in the app and then get there to find the drive-thru lane backed up, park and go in for your order.
This location has an outside patio when the weather is nice.
Atmosphere: 5
Food: 5
Service: 5
Coffee was from an "A" team ! I needed that robust, rich, wake me up coffee, and service was amazing as always !
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff and greeted me when I walked in. Ordering at 5am only because I’m here from the east coast and needing my coffee. Ordered online while walking there and it was ready.
Atmosphere: 5
Food: 5
Service: 5
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