I had a very bad experience with this store. I study at the school next door and every day during school break I go to this store and always buy something there. It so happened that on Friday, as usual, during break I went to the store and bought what I always buy. After that I went to school. When class ended I went back to the store and was going to wait for my wife to pick me up so we could have something to eat at the store. While I was waiting, I took my card and went to finish my schoolwork. When suddenly the store manager told me if I was going to buy something, if not I couldn't stay there, I felt very embarrassed since I buy something at the store every day.
My kids mocha cookies crumble frappe was full of ice, and not sweet. This happened after I decided not to tip, due to no smile from the employee who was talking to me. She was so unhappy serving talking to us.
Sorry that this is only store close to our home. Poor service.
Also, outside tables are sometimes dirty and messy.
Atmosphere: 2
Food: 1
Service: 1
Lisa Neuman
I love this location for its drive-thru. I also highly recommend using the mobile app. Starbucks has a great rewards program, and, of course, you can save yourself some time by ordering ahead. The drive thru can get busy. If you place the order in the app and then get there to find the drive-thru lane backed up, park and go in for your order. This location has an outside patio when the weather is nice.
Atmosphere: 5
Food: 5
Service: 5
Susan Brown
Coffee was from an "A" team ! I needed that robust, rich, wake me up coffee, and service was amazing as always !
Atmosphere: 5
Food: 5
Service: 5
Andres Cruz
Super friendly staff and greeted me when I walked in. Ordering at 5am only because I’m here from the east coast and needing my coffee. Ordered online while walking there and it was ready.
Atmosphere: 5
Food: 5
Service: 5
Steve Maxoutopoulis
Who doesn't like Starbucks? The only thing is the price. He might be a tad too high, but service and staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
jo
This is the Starbucks Ive been going to ever since they built it. And unfortunately the quality of this location has only gotten worse. Not even the interior facelift could fix it’s issues. The workers always seem to have an attitude, and always look at people weird when we hit “no tip”. theres a reason for this no tip. within the last year the service has become slow and the quality of the drinks have become poor compared to their high prices. Drinks are made slowly it’s as if they start making the drink when you pay at the window. The drink seem to be poorly mixed. instructions given, aren’t always listened to, and even allergy instructions weren’t followed. Don’t even get me started on their poor, moldy looking cold foam. I’ve done many experiments where I’ll order one or two things and keep time to see how long it takes to get my items. (In order to give the benefit of the doubt like if they were poor staff that day, or it was a long ) however, my results have shown that no matter what the conditions are, it’s always the same outcome. My recent trip (which actually solidified my decision to never go here again) I ordered one drink and one cake pop, and I was in the drive-through line for 5 to 7 minutes. I went up to the window to pay. Received my cake-pop two minutes later. And proceeded to sit at the window for the next 15 minutes. Before I was handed my drink. It’s safe to say that the drive-through lines are not worth it if you’re on your way to work. I will never be spending my money at this location ever again, and I advised customers who are in a rush and on their way to work to never pull into this location. If you want your drink crafted with love and care and your allergy instructions to be followed. I suggest the location next to Prospect high school.
Dietary restrictions: Starbucks themselves pledge to honor all dietary restrictions and allergy restrictions, many times I have asked for a substitute of an ingredient. And unfortunately, that substitute was never given which made the drinks undrinkable, and the money was wasted.
Atmosphere: 1
Food: 3
Service: 1
Marcia Kurasaki
Always love a fast Star ucks drive thru, and this one is quick, and the staff is friendly!
Frank Bigelow
Another great Starbucks. Fast, easy and consistent.
Atmosphere: 5
Food: 5
Service: 5
maria tim
Very rude and disrespectful employees on Sunday night at this location. Without supervision they disrespected customers left and right . Both of baristas. Give them job to mope the floor if they don’t want to be in contact with customers. Very disappointed with them. I can use other name but I won’t. But they deserve them. Will contact their manager Ian once he decides to come to work. Since he did not show up today to work.
Great food and beverages, helpful batista, and customer care ❤ ?
Atmosphere: 5
Food: 5
Service: 5
Andrew LaRock (Instantsmile)
Fast and easy to order drive-through, amicable, and capable customer service for ordering. However, multiple times now, I have arrived in the morning, and they are sold out of popular products such as the butter croissant.
Dietary restrictions: Offer multiple milk options for coffee
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Daniel Garcia
Every time I go and ask for light ice , it’s like I say the complete opposite. Especially for a refresher, I’m asking for little ice for the taste of the drink not be completely gone in a couple gulps & see nothing but ice
Food: 1
Service: 1
H Y
This is the worst Starbucks I've been to in the entire US! As the matter of fact, this is my first Google review for a Starbucks store. ALL of the drinks that we ordered were off the recipe, remade drinks still tasted bad, and communication with the employees was poor. Worst Starbucks experience I've ever had, please use other nearby locations if possible.
I had a very bad experience with this store. I study at the school next door and every day during school break I go to this store and always buy something there. It so happened that on Friday, as usual, during break I went to the store and bought what I always buy. After that I went to school. When class ended I went back to the store and was going to wait for my wife to pick me up so we could have something to eat at the store. While I was waiting, I took my card and went to finish my schoolwork. When suddenly the store manager told me if I was going to buy something, if not I couldn't stay there, I felt very embarrassed since I buy something at the store every day.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Strawberry Açaí Lemonade Refresher
My kids mocha cookies crumble frappe was full of ice, and not sweet. This happened after I decided not to tip, due to no smile from the employee who was talking to me. She was so unhappy serving talking to us.
Sorry that this is only store close to our home. Poor service.
Also, outside tables are sometimes dirty and messy.
Atmosphere: 2
Food: 1
Service: 1
I love this location for its drive-thru. I also highly recommend using the mobile app. Starbucks has a great rewards program, and, of course, you can save yourself some time by ordering ahead.
The drive thru can get busy. If you place the order in the app and then get there to find the drive-thru lane backed up, park and go in for your order.
This location has an outside patio when the weather is nice.
Atmosphere: 5
Food: 5
Service: 5
Coffee was from an "A" team ! I needed that robust, rich, wake me up coffee, and service was amazing as always !
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff and greeted me when I walked in. Ordering at 5am only because I’m here from the east coast and needing my coffee. Ordered online while walking there and it was ready.
Atmosphere: 5
Food: 5
Service: 5
Who doesn't like Starbucks? The only thing is the price. He might be a tad too high, but service and staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
This is the Starbucks Ive been going to ever since they built it. And unfortunately the quality of this location has only gotten worse. Not even the interior facelift could fix it’s issues. The workers always seem to have an attitude, and always look at people weird when we hit “no tip”. theres a reason for this no tip. within the last year the service has become slow and the quality of the drinks have become poor compared to their high prices. Drinks are made slowly it’s as if they start making the drink when you pay at the window. The drink seem to be poorly mixed. instructions given, aren’t always listened to, and even allergy instructions weren’t followed. Don’t even get me started on their poor, moldy looking cold foam. I’ve done many experiments where I’ll order one or two things and keep time to see how long it takes to get my items. (In order to give the benefit of the doubt like if they were poor staff that day, or it was a long ) however, my results have shown that no matter what the conditions are, it’s always the same outcome. My recent trip (which actually solidified my decision to never go here again) I ordered one drink and one cake pop, and I was in the drive-through line for 5 to 7 minutes. I went up to the window to pay. Received my cake-pop two minutes later. And proceeded to sit at the window for the next 15 minutes. Before I was handed my drink. It’s safe to say that the drive-through lines are not worth it if you’re on your way to work. I will never be spending my money at this location ever again, and I advised customers who are in a rush and on their way to work to never pull into this location. If you want your drink crafted with love and care and your allergy instructions to be followed. I suggest the location next to Prospect high school.
Dietary restrictions: Starbucks themselves pledge to honor all dietary restrictions and allergy restrictions, many times I have asked for a substitute of an ingredient. And unfortunately, that substitute was never given which made the drinks undrinkable, and the money was wasted.
Atmosphere: 1
Food: 3
Service: 1
Always love a fast Star ucks drive thru, and this one is quick, and the staff is friendly!
Another great Starbucks. Fast, easy and consistent.
Atmosphere: 5
Food: 5
Service: 5
Very rude and disrespectful employees on Sunday night at this location.
Without supervision they disrespected customers left and right .
Both of baristas.
Give them job to mope the floor if they don’t want to be in contact with customers.
Very disappointed with them.
I can use other name but I won’t. But they deserve them.
Will contact their manager Ian once he decides to come to work.
Since he did not show up today to work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food and beverages, helpful batista, and customer care ❤ ?
Atmosphere: 5
Food: 5
Service: 5
Fast and easy to order drive-through, amicable, and capable customer service for ordering. However, multiple times now, I have arrived in the morning, and they are sold out of popular products such as the butter croissant.
Dietary restrictions: Offer multiple milk options for coffee
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Every time I go and ask for light ice , it’s like I say the complete opposite. Especially for a refresher, I’m asking for little ice for the taste of the drink not be completely gone in a couple gulps & see nothing but ice
Food: 1
Service: 1
This is the worst Starbucks I've been to in the entire US! As the matter of fact, this is my first Google review for a Starbucks store. ALL of the drinks that we ordered were off the recipe, remade drinks still tasted bad, and communication with the employees was poor. Worst Starbucks experience I've ever had, please use other nearby locations if possible.
Food: 1
Service: 1
Delicious my frapucino
Atmosphere: 5
Food: 5
Service: 5
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