Friday, April 4, 6:10 p.m. Today we had a very unpleasant experience in this place. Upon arrival, a woman who was serving us greeted us with obvious contempt upon hearing us speak Spanish. When my partner ordered whole wheat bread, she started making angry gestures and rolling her eyes, clearly uncomfortable. That attitude was enough for us to decide to leave; I told my partner that it wasn't worth staying, and we left the bread cut and the lady with her bad attitude. I don't plan to return. What we experienced was a clear act of discrimination.
Atmosphere: 1
Food: 1
Service: 1
Pavan Kumar
Complaint Regarding Employee Behavior – February 5th, 9:10 AM
Hello Manager,
I visited your Subway location on February 5th at 9:10 AM to order a sandwich. While I was placing my order, a middle-aged Spanish woman working behind the counter was talking on the phone using AirPods. She did not respond to my questions and seemed completely inattentive. When I asked about my order, she became visibly frustrated, raised her voice at me, and insisted that I order the vegetables in a specific manner.
I found her behavior unprofessional and disrespectful. I expect courteous customer service, and this interaction was disappointing. I am bringing this to your attention in the hope that appropriate action is taken. If I encounter the same behavior again, I will escalate this issue to Subway’s corporate office.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Veggie Delite
Marya Villa
Excellent attention especially from María! I wish if all people were kind
Atmosphere: 5
Food: 5
Service: 5
Lannah S
So ive come to the conclusion that you should never order from here unless you plan on ordering directly in person. I’ve used the subway app twice now and instead of contacting customer when something is out they just put whatever they want on sandwich. Paid extra for mozzarella both times. First time I let it go but when I went in early this time as they were making it I asked and instead she put a ton of provolone to make up for it and told me it’s been discontinued for a while. First of all that’s way too much cheese for me and not a big fan of provolone in first place. I also in the app asked for extra of certain veggies and when I asked her nicely to put more I feel like she just ignored me completely what i said I put in app and brushed me off.
They were nice enough to give me managers number and take a bag of chips for the extra money I paid.
At end of day this was my go to place for sandwiche but I will not be coming here any longer and I warn anyone else who comes here to not use the subway app. The subway on San Tomas and Campbell Ave near Walgreens is much better.
Food: 5
Service: 2
Sam
This Subway sandwich place delivers consistently fresh and tasty sandwiches. The ingredients are always crisp, and the staff is friendly and efficient. Whether you're grabbing a quick lunch or a snack, the service is quick, and your order is made just the way you like it. It's a dependable spot for a satisfying, customizable meal.
Atmosphere: 5
Food: 5
Service: 5
Leah Tokay
Parking: Always parking
Kid-friendliness: People are nice and have a great healthy kid menus
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Tuna
Petty U.
It was a good place to go eat a sandwich on those days that you don't know what to eat, but not anymore.Their customer service is really bad and they also changed the menu.Definitely not going there anymore.
Atmosphere: 3
Food: 3
Service: 3
Ethan Wo
The workers were very nice. Especially sandy ?
Atmosphere: 5
Food: 5
Service: 5
Jose Valerio
Kid-friendliness: Good prices
Atmosphere: 5
Food: 5
Service: 5
Jennifer Juarez
He was attentive. It was empty inside, felt rushed. No fresh cucumbers, didn't want the bottom of the tin. Used onions to make up for volume. Don't go after 8, even though they close at 10. Oh yeah, churro's there are ?despite all the advertising.
I absolutely love the staff at this location. Very friendly and remember me and my children each time we go. Great customer service. Fast and food is fresh, and we never are dissatisfied.
Vegetarian options: Salads, no meat sandwiches are available with your choosing of ingredients
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Lucia Valdez
The who took My order was really amazing greet me in a very happy mood and friendly took my and my family orders and suggested great choices to add
Most subways are just cut and paste, but the 2 Hispanic ladies that worked the store were very friendly, social with their customers and that makes a huge difference. Very friendly and polite, the tip well deserved, food was prepared well and worth another visit. ?
Atmosphere: 5
Food: 4
Service: 5
lung doge
i love that i already see a one star review that mentions the girl im about to write about, when i came into the location, two heavy older women are sitting at the back table, i say hi, they just ignore me, okay fine its a long day. we get to the counter, and i have to say hi how are you. she just doesnt say anything just stares at me, so i walked out. you wanna be that rude to a stranger just because you agreed to take your job??? youre kidding. anyways, if youre reading this, and you were that girl, i just want to commend you on how rude and negative you managed to come across in a 45 second interaction. people must adore you, truly.
Friday, April 4, 6:10 p.m. Today we had a very unpleasant experience in this place. Upon arrival, a woman who was serving us greeted us with obvious contempt upon hearing us speak Spanish. When my partner ordered whole wheat bread, she started making angry gestures and rolling her eyes, clearly uncomfortable. That attitude was enough for us to decide to leave; I told my partner that it wasn't worth staying, and we left the bread cut and the lady with her bad attitude. I don't plan to return. What we experienced was a clear act of discrimination.
Atmosphere: 1
Food: 1
Service: 1
Complaint Regarding Employee Behavior – February 5th, 9:10 AM
Hello Manager,
I visited your Subway location on February 5th at 9:10 AM to order a sandwich. While I was placing my order, a middle-aged Spanish woman working behind the counter was talking on the phone using AirPods. She did not respond to my questions and seemed completely inattentive. When I asked about my order, she became visibly frustrated, raised her voice at me, and insisted that I order the vegetables in a specific manner.
I found her behavior unprofessional and disrespectful. I expect courteous customer service, and this interaction was disappointing. I am bringing this to your attention in the hope that appropriate action is taken. If I encounter the same behavior again, I will escalate this issue to Subway’s corporate office.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Veggie Delite
Excellent attention especially from María! I wish if all people were kind
Atmosphere: 5
Food: 5
Service: 5
So ive come to the conclusion that you should never order from here unless you plan on ordering directly in person. I’ve used the subway app twice now and instead of contacting customer when something is out they just put whatever they want on sandwich. Paid extra for mozzarella both times. First time I let it go but when I went in early this time as they were making it I asked and instead she put a ton of provolone to make up for it and told me it’s been discontinued for a while. First of all that’s way too much cheese for me and not a big fan of provolone in first place. I also in the app asked for extra of certain veggies and when I asked her nicely to put more I feel like she just ignored me completely what i said I put in app and brushed me off.
They were nice enough to give me managers number and take a bag of chips for the extra money I paid.
At end of day this was my go to place for sandwiche but I will not be coming here any longer and I warn anyone else who comes here to not use the subway app. The subway on San Tomas and Campbell Ave near Walgreens is much better.
Food: 5
Service: 2
This Subway sandwich place delivers consistently fresh and tasty sandwiches. The ingredients are always crisp, and the staff is friendly and efficient. Whether you're grabbing a quick lunch or a snack, the service is quick, and your order is made just the way you like it. It's a dependable spot for a satisfying, customizable meal.
Atmosphere: 5
Food: 5
Service: 5
Parking: Always parking
Kid-friendliness: People are nice and have a great healthy kid menus
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Tuna
It was a good place to go eat a sandwich on those days that you don't know what to eat, but not anymore.Their customer service is really bad and they also changed the menu.Definitely not going there anymore.
Atmosphere: 3
Food: 3
Service: 3
The workers were very nice. Especially sandy ?
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Good prices
Atmosphere: 5
Food: 5
Service: 5
He was attentive. It was empty inside, felt rushed. No fresh cucumbers, didn't want the bottom of the tin. Used onions to make up for volume. Don't go after 8, even though they close at 10. Oh yeah, churro's there are ?despite all the advertising.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
They have
Atmosphere: 5
Food: 5
Service: 5
I absolutely love the staff at this location. Very friendly and remember me and my children each time we go. Great customer service. Fast and food is fresh, and we never are dissatisfied.
Vegetarian options: Salads, no meat sandwiches are available with your choosing of ingredients
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
The who took My order was really amazing greet me in a very happy mood and friendly took my and my family orders and suggested great choices to add
Parking: Very big lot parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake Cookie, Big Philly Cheesesteak Salad, Harvest Turkey
Most subways are just cut and paste, but the 2 Hispanic ladies that worked the store were very friendly, social with their customers and that makes a huge difference. Very friendly and polite, the tip well deserved, food was prepared well and worth another visit. ?
Atmosphere: 5
Food: 4
Service: 5
i love that i already see a one star review that mentions the girl im about to write about, when i came into the location, two heavy older women are sitting at the back table, i say hi, they just ignore me, okay fine its a long day. we get to the counter, and i have to say hi how are you. she just doesnt say anything just stares at me, so i walked out. you wanna be that rude to a stranger just because you agreed to take your job??? youre kidding. anyways, if youre reading this, and you were that girl, i just want to commend you on how rude and negative you managed to come across in a 45 second interaction. people must adore you, truly.
Atmosphere: 1
Food: 1
Service: 1
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