Chipotle Mexican Grill

2505 Palomar Airport Rd, Carlsbad
(760) 607-3220

Recent Reviews

Andrew Curtis

Great service.

Food: 5

Service: 5

Karli Gomes-Callan

Absolutely god awful costumer service.

Atmosphere: 1

Food: 3

Service: 1

alena paulson

This is by far the worst chipotle in the area. The food is bland, the portions are incredibly small and the chips are always stale.

Atmosphere: 4

Food: 1

Service: 5

Prafull Kotecha

Ran out of chicken, veggies at the peak rush hour. And, on top of that the staff is pissed off at the customers and being rude.

Atmosphere: 1

Food: 1

Service: 1

Titus Thomas

Surprisingly this became one of the good Chipotle's I visited. Seeing the reviews I was not very hopeful but thought to try my luck as kids wanted it and placed an order pickup. Turned to be good food and well packaged. Probably I liked it because of the worst Chipotle's I visited in other parts of the country.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Burrito Bowl, Guacamole

Sheila Patrose

This branch of Chipotle has been very disappointing over the last several months. They are regularly out of something or the other during peak hours. Today I was there at 12:15 pm - the height of the lunch hour, right? No beef, no chicken available!! And often there are no bell peppers & onions available!! What the heck?? Has there been a change in management? If so whoever is running this branch is doing a LOUSY job.

Atmosphere: 2

Food: 1

Service: 2

Zen Riley23

The tables were dirty. The chips in the bag were greasy. I opened our bag to find oil still sitting on the surface of 90% of the chips. I considered tell the cashier, but the service was so non-chalant, and I really believe all of the bags had to be like that.

Atmosphere: 1

Food: 1

Service: 1

Hudson

The worst chipotle I have been to. I have had one of the worst bowls of my life here and every once in a while you get a decent bowl. I’m not one the write a review but my most recent experience pushed me over. They are constantly out of chicken and rice and beans the essential ingredients. Today I went in and my least favorite server a shorter older lady who always treats me like I’m not even there was my server . She wouldn’t not even look at me and was on her phone while checking me out. Only words she said was the price and didn’t even say anything back to when I said have a good day. Hope whatever in her life that can make you that way gets better. Also yelled at her workers like they are slaves. Can’t believe that after all these one star reviews they haven’t changed anything. Shows the type of people running the place could care less about you. There is a couple workers I like though the one dude that’s like 6”6 is the only reason I come back. I would recommend noodles and company across the street, better people, not raw food, and good prices.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Anderson

This is the worst Chipotle. I gave it more chances than I should have. Consistently bad service, bad food, orders wrong. I will never return to spend my hard earned money here.

Nicholas McCormick

PUT FOOD IN THE BOWL. Stingy….

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Burrito Bowl

Rebecca Beals

Save your money. You’re literally in SoCal. Stop eating chipotle. Especially THIS chipotle.The lunch order my colleagues and I placed Friday was $111 for 4 people. I do realize (now) that DoorDash’s exorbitant fees are part of the reason for this ridiculous amount, but receiving the “food” we did for that amount of money was laughable at best.Literally none of the orders were right. Zero sauces, no chips, no queso, no fajita veggies. Everything was slapped together in a way that was really, really bad- Taco Bell would without a doubt have been preferable. I’m not sure what in the heck they were thinking sending food out that way, but I ended up going back to the restaurant with my meal to get a refund.So not only did I have the pleasure of paying a premium for the worst trash food to be delivered, but I got the pleasure of STILL having to drive to the place anyway to get the food remade.The one good credit I have was a tall young man who remade the entire order. I really was only asking for mine to be replaced but he remade the whole thing. The manager wouldn’t even come out to discuss.I considered giving 1 stars because it was an absolute cluster of an experience, but wasn’t that kid’s fault they didn’t get a truck delivery that day. So I averaged the “food”, “service”, and “atmosphere” categories and got a 1.66- so I guess because of that one worker actually caring it’s a 2.Edit no I take it back, it’s a 1. This place sucks

Atmosphere: 1

Food: 2

Service: 2

Nikhil Chordia

Worst Chipotle locations ever. They are out of most stuff and when you ask for anything they are rude and make faces of disgust. I would never go back here.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips, Veggie

Eric Torres

Wow wondering why meal came out to 20.00. Charged for guacamole and double meat on receipt. Wish they would tell u ahead of timeFor the price of extra meat u can pretty much get whole 2nd bowlKinda ridiculousQ person serving food so took for ever to get my foodSoo far not happy w this location

Atmosphere: 2

Food: 4

Service: 1

Niva G.

They were out of sour cream and corn + the lady wrapped my burrito in a very shabby manner.. the food was falling apart from the burrito! Plus workers here kinda have attitude and are little rude Not coming back here

Alejandra M.

We were trying to order our food and we waited 5+mins to get a hello or get helped and when all the workers ran to the back without greeting. Who ever is in charge should check their employees and their cameras ( @8:35pm-8:40pm) what they are doing. The girl with the colorful hair was just playing around and giggling. Various times they stated "I don't want to be here" I don't want to do it" before even helping us. That is terrible customer service.

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