Cold Stone Creamery
2967 Carlsbad Blvd, Carlsbad
(760) 720-2974
Recent Reviews
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Close at 10:30, which means you gotta close at 10:30, not 9:58
Atmosphere: 1
Food: 1
Service: 1
It's 4:50pm, lights are on and door is locked closed. Why? How?
Atmosphere: 1
Food: 1
Service: 1
They only put a single peanut butter cup in my ice cream.... and didn't even mix it.... very disappointed
The owner will do anything to take your money.
The ice cream was so melted that it was basically a cup of liquid. It wasn’t even a hot day. I didn’t watch him when he was scooping it and he told me after serving me the order that their freezer was having issues.
Absolutely terrible business.
Atmosphere: 3
Food: 1
Service: 1
Regularly out of ice creams and toppings. We went in on July 8th and they only had 3 flavors and a couple different toppings, the AC was broken and the staff was grumpy. I get why but just close until you get things back in order.
Atmosphere: 2
Food: 2
Service: 2
call for hours I went there around noonish today it was closed same yesterday so I really don't know their hours
Atmosphere: 5
Food: 5
Service: 3
The brunette employee with clear glasses deserves recognition for her exceptional performance! She not only trained a new colleague but also efficiently managed the long queue of customers. Her dedication and professionalism were commendable throughout.
Food: 5
Female employee rudely stated she wasn’t taking any more orders at 8:50 PM. Door to business was still propped open and according to Google they close at 10:30 PM
Hello, I am a current employee at this location. I just wanted to let everyone know that our hours (for the last 2 years or so) have been from 12pm-9pm every day. The owner has yet to update the listed hours online and for that I apologize. Additionally, the [frequent] early closures of our store have been due to a very short staffing (about 5 total employees) so it’s been difficult trying to stretch our staff to meet the needs of the week. I am sorry for any inconvenience you may face/have faced but we are trying our absolute best. Thank you for your patience and understanding.
Paid already 9$ plus tip for the ice cream. I told the lady that I don’t want a cup and I want the ice cream in a cone. She said if I want a cone I have to pay extra 2$. Unbelievable. Won’t ever come back. I told her that on the picture it’s also in a cone. And why she can’t do it.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Came here at 3:30 in the afternoon on a Thursday and the door was locked with no workers inside. Drove here after trying to call and order a cake earlier in the day, with no answer. Maybe they are closing?
Service: 1
Change your business hours or honor the ones on the website. Showed up at 9:30 to a closed store and got my hopes up for nothing
No cones in stock?! It’s an ice cream shop! Overall place seemed dirty.
Atmosphere: 2
Food: 4
Service: 5
Absolute garbage
Hours say they close at 9pm. Arrived with wife and daughter at 745pm they were closed.
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