Cold Stone Creamery

2967 Carlsbad Blvd, Carlsbad
(760) 720-2974

Recent Reviews

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Steve Liu Talia

Close at 10:30, which means you gotta close at 10:30, not 9:58

Atmosphere: 1

Food: 1

Service: 1

JP Casiano

It's 4:50pm, lights are on and door is locked closed. Why? How?

Atmosphere: 1

Food: 1

Service: 1

Albert Park

They only put a single peanut butter cup in my ice cream.... and didn't even mix it.... very disappointed

Elysia C

The owner will do anything to take your money.

The ice cream was so melted that it was basically a cup of liquid. It wasn’t even a hot day. I didn’t watch him when he was scooping it and he told me after serving me the order that their freezer was having issues.

Absolutely terrible business.

Atmosphere: 3

Food: 1

Service: 1

Chad Payne

Regularly out of ice creams and toppings. We went in on July 8th and they only had 3 flavors and a couple different toppings, the AC was broken and the staff was grumpy. I get why but just close until you get things back in order.

Atmosphere: 2

Food: 2

Service: 2

Jacob Pollock

call for hours I went there around noonish today it was closed same yesterday so I really don't know their hours

Atmosphere: 5

Food: 5

Service: 3

Cindy B

The brunette employee with clear glasses deserves recognition for her exceptional performance! She not only trained a new colleague but also efficiently managed the long queue of customers. Her dedication and professionalism were commendable throughout.

Food: 5

Corina Martinez

Female employee rudely stated she wasn’t taking any more orders at 8:50 PM. Door to business was still propped open and according to Google they close at 10:30 PM

damp sandwich

Hello, I am a current employee at this location. I just wanted to let everyone know that our hours (for the last 2 years or so) have been from 12pm-9pm every day. The owner has yet to update the listed hours online and for that I apologize. Additionally, the [frequent] early closures of our store have been due to a very short staffing (about 5 total employees) so it’s been difficult trying to stretch our staff to meet the needs of the week. I am sorry for any inconvenience you may face/have faced but we are trying our absolute best. Thank you for your patience and understanding.

Pegah Re

Paid already 9$ plus tip for the ice cream. I told the lady that I don’t want a cup and I want the ice cream in a cone. She said if I want a cone I have to pay extra 2$. Unbelievable. Won’t ever come back. I told her that on the picture it’s also in a cone. And why she can’t do it.

Atmosphere: 1

Food: 3

Service: 1

Scott Sabo

Came here at 3:30 in the afternoon on a Thursday and the door was locked with no workers inside. Drove here after trying to call and order a cake earlier in the day, with no answer. Maybe they are closing?

Service: 1

Sara Sara

Change your business hours or honor the ones on the website. Showed up at 9:30 to a closed store and got my hopes up for nothing

Eric Sapp

No cones in stock?! It’s an ice cream shop! Overall place seemed dirty.

Atmosphere: 2

Food: 4

Service: 5

Zach Middleton

Absolute garbage

John W

Hours say they close at 9pm. Arrived with wife and daughter at 745pm they were closed.

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