El Pollo Loco

Not the best. Someone took my food and they didn't serve me nor replace. Just disrespectful behavior

Atmosphere: 1

Food: 5

Service: 1

We ordered thru Grubhub. We were missing the Original Pollo Bowl and the ranch dressing ordered for a Tostada. But what was unacceptable was that the Grande Avocado Chicken Bowl had raw chicken. We know the difference between white and dark meat and this was raw. Several pieces had so much red that we didn't dare eat it. Very disappointing. The quesadilla was the only good thing.

Food: 2

Good food always

Atmosphere: 5

Food: 5

Service: 5

I think Pollo Loco in Carlsbad, CA is fantastic!
The chicken is marinated in fruit juices, then char-grilled. Sides were GREAT too!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Salsa Bar, BRC Burrito, 2 Piece Meal with Rice and Beans as the Sides, Chicken Avocado Bowl

Best pollo loco service outstanding 5

Atmosphere: 5

Food: 5

Service: 5

I love it!! I eat there very frequently!! The food is very good! I will continue to go there! 5 Stars!

Pollo loco. Got what I expected... pretty sure I was overcharged but didn't get a receipt and was in a long line, hurry.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Rotisserie Chicken, Chicken Avocado Burrito

One of my most favorite food, love the chicken. Been going there for years.

Atmosphere: 5

Food: 5

Service: 5

I dont eat at any el pollo locos anymore. Not since they changed the broth in the CHICKEN tortilla soup...from CHICKEN BROTH to some beef broth. It totally ruined it completely. As for the chicken...well that can be bought cooked and marinated and prepared better for less at many other real Mexican food establishments. I'm sure their prices have jumped considerably now too, like most other places

Atmosphere: 1

Food: 1

Service: 1

The staff is always friendly, and the food consistently delicious and healthy.
The avocado salsa is sometimes very, very hot. Beware ?

Atmosphere: 5

Food: 5

Service: 5

Kinda Dirty inside, The Mole Woman is very Unfriendly, Unprofessional, snapy, rude, and has ZERO customer service skills. I expected better since the prices at this location are much higher than other locations.

Atmosphere: 2

Food: 3

Service: 1

Delicious and moist chicken

Atmosphere: 5

Food: 5

Service: 5

Kinda Dirty inside, The Mole Woman is very Unfriendly, Unprofessional, snapy, rude, and has ZERO customer service skills. I expected better since the prices at this location are much higher than other locations.

Atmosphere: 2

Food: 3

Service: 1

This location does not honor online coupons. I contacted the corporate office as the owner suggested below. I have waited a week, no response.

Atmosphere: 1

Service: 1

Everyone needs a raise. Peeps went above and beyond. Arre con las tortillas yee yee!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nachos Combo, Double Chicken Avocado Salad