I ordered the 2 piece meal with brocolli, pinto beans, and corn tortillas. I had a side of the avocado hot sauce and the red hot sauce. The chicken was tender and moist, not dry, flavorful, and well marinated. The broccoli was not overcooked and soggy but steamed just right with a little bit of crisp to it. My pinto beans had a great flavor with a little bit of a spicy kick, which I love.The cashier was attentive and engaging. He was polite and had a smile when saying hi and bye. The speed of service was amazing, as they cut my chicken and got my meal to me quickly. Great experience at this location!
Atmosphere: 3
Food: 4
Service: 4
Maris Ayala
Excellent food place :) very good customer service!
Atmosphere: 5
Food: 5
Service: 5
Marysel Ayala
The service is very good and fast. The food is good and fresh. The workers are very friendly and the restaurant is clean and quiet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Mark Alvarado 0
I don't like giving bad reviews to restaurants but this place deserves a horrible review starting with the customer service worse customer service I ever experience the cashier by the name of Roberto to start he ask me for my name I gave him my name he ask me if I was sure that was my name this employee is so racist that really bother me I will never go here again & the food was horrible me & my coworker order the same thing a double chicken salad they gave us shrimp the shrimp was all burn the avocado was spoil really dark we just threw it away we just wanted to leave that place a.s.a.p
Food: 1
Service: 1
MetzGER
Very good and quick food, gladly again
Atmosphere: 3
Food: 5
Service: 5
Karla Monreal
Never been to one until now and I wish we had one in Texas , we love everything we tried!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Sergio 87
He thought I had chicken from the day before, it was very old. It's a shame because you pay for something that's fresh.
My first time at an El Pollo Loco (btw love the name ?). We chose to dine-in. The place was quite, clean and the staff was very friendly and helpful with my questions about their menu. I had the chicken&avocado bowl and the rest of the family had chicken quesadillas, tacos al carbon and chicken burritos. The flavours were there and the prices were good. My only comment for the store manager would be to ensure that the avocados in the chicken&avocado bowl be as fresh as possible because mine were a little passed their best point and they are one of the two main ingredients of the dish. But we would definitely go again! Thank you.
G Moneironwulf
Really good food but took awhile to get the food after it was oder. Thought it was fast food? The lobby had kids running around like there parents had no mind to control them. Price was not to bad.
This location always goes above and beyond. Great food and customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad, Chips and Guacamole, Tostada, 2 Piece Meal with Rice and Beans as the Sides
Kia L.
Today I stopped by to order a meal for two with the coupon they give out and it was so easy to use. The cashier Gaby was so nice and welcoming. I enjoy eating at el pollo loco! The chicken was delicious I order some salsa and the avocado salsa was delicious with the side of chips. The outside of the store was clean and many parking lots and seating outside.
Dina C
Don't go inside to order. Drive thru gets all the attention, they don't care that people inside have to wait a long time well beyond if you had used the drive thru. Had an issue using rewards. Person asked for the manager's help. It took a crazy amount of time for him to come over. Just a simple acknowledgement that he would be over in minute would have been nice, but no. Felt very ignored. Problem was easily solved, but wouldn't want to come back to this location.
Good Mexican food; fast food style.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips
Everything super good
Atmosphere: 5
Food: 5
Service: 5
I ordered the 2 piece meal with brocolli, pinto beans, and corn tortillas. I had a side of the avocado hot sauce and the red hot sauce. The chicken was tender and moist, not dry, flavorful, and well marinated. The broccoli was not overcooked and soggy but steamed just right with a little bit of crisp to it. My pinto beans had a great flavor with a little bit of a spicy kick, which I love.The cashier was attentive and engaging. He was polite and had a smile when saying hi and bye. The speed of service was amazing, as they cut my chicken and got my meal to me quickly. Great experience at this location!
Atmosphere: 3
Food: 4
Service: 4
Excellent food place :) very good customer service!
Atmosphere: 5
Food: 5
Service: 5
The service is very good and fast. The food is good and fresh. The workers are very friendly and the restaurant is clean and quiet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
I don't like giving bad reviews to restaurants but this place deserves a horrible review starting with the customer service worse customer service I ever experience the cashier by the name of Roberto to start he ask me for my name I gave him my name he ask me if I was sure that was my name this employee is so racist that really bother me I will never go here again & the food was horrible me & my coworker order the same thing a double chicken salad they gave us shrimp the shrimp was all burn the avocado was spoil really dark we just threw it away we just wanted to leave that place a.s.a.p
Food: 1
Service: 1
Very good and quick food, gladly again
Atmosphere: 3
Food: 5
Service: 5
Never been to one until now and I wish we had one in Texas , we love everything we tried!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
He thought I had chicken from the day before, it was very old. It's a shame because you pay for something that's fresh.
Good. Food excellent
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
My first time at an El Pollo Loco (btw love the name ?). We chose to dine-in. The place was quite, clean and the staff was very friendly and helpful with my questions about their menu. I had the chicken&avocado bowl and the rest of the family had chicken quesadillas, tacos al carbon and chicken burritos. The flavours were there and the prices were good. My only comment for the store manager would be to ensure that the avocados in the chicken&avocado bowl be as fresh as possible because mine were a little passed their best point and they are one of the two main ingredients of the dish. But we would definitely go again! Thank you.
Really good food but took awhile to get the food after it was oder. Thought it was fast food? The lobby had kids running around like there parents had no mind to control them. Price was not to bad.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chipotle Chicken Avocado Burrito
This location always goes above and beyond. Great food and customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad, Chips and Guacamole, Tostada, 2 Piece Meal with Rice and Beans as the Sides
Today I stopped by to order a meal for two with the coupon they give out and it was so easy to use. The cashier Gaby was so nice and welcoming. I enjoy eating at el pollo loco! The chicken was delicious I order some salsa and the avocado salsa was delicious with the side of chips. The outside of the store was clean and many parking lots and seating outside.
Don't go inside to order. Drive thru gets all the attention, they don't care that people inside have to wait a long time well beyond if you had used the drive thru. Had an issue using rewards. Person asked for the manager's help. It took a crazy amount of time for him to come over. Just a simple acknowledgement that he would be over in minute would have been nice, but no. Felt very ignored. Problem was easily solved, but wouldn't want to come back to this location.
Atmosphere: 3
Food: 5
Service: 1