Lady at window accused me of ordering a hot coffee, I repeatedly told her I ordered an iced Carmel coffee, to which she yelled at and told me to leave and never come back. She was beyond disrespectful and when I asked to see a different employee or management she said I’m the manager and the only employee. I am furious with this service and expected better even from a minimum wage paid fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
Cast003
It was good service and food
Atmosphere: 5
Food: 5
Service: 5
Nicole MacNish
Bathrooms were disgusting and filthy. Food was not even hot, fries were gross. Will NEVER eat there again.
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Egg Rolls, Burger, Fries
Cheryl Hauser
My curly fries tasted like chicken. No one in drive thru was asked to wait she didn't come back. Finally, some else came took my order.
Food: 3
Service: 3
Nathalie McKnight
Time to finally ban Jack in the Box forever! One back-too-back disappointment after another!
Went to Jack in the Box for curly fries on Carlsbad Village Drive after a lousy experience at Avenida Encinas location since in the area. Received a bag of overcooked curly fry ‘pieces’ and the entire bottom of the bag was soaked in grease. Four dollars for garbage. I asked for a refund. Asked cashier SUSANA if she’d be okay with it as a customer and she gave me attitude. SUSANA kept talking over me. raised her voice and repeatedly talked over me, “Okay. Thank You, Okay. Thank You…” each time I spoke. UNBELIEVABLE.
Jack in the Box Carlsbad Avenida Encinitas a hour earlier: Ordered a Sourdough Jack and small curly fries. I watched the cashier scoop what was left of curly fries from corners of tray. They looked like they’d been there awhile. I asked if they were fresh and he ignored me until I asked for the 3rd time. He said “they were in”? Five minutes later, the cook dumped a bag of frozen curly fries into the fryer AFTER my burger was done. The cashier threw the old bag of fries away that he intended to give me had I not said anything. I asked for a refund for the fries. The cashier kept ignoring me and was a zombie who didn’t give a crap. Two previous experiences: Sourdough Jack with un toasted bread and cold. Next visit: 4 tacos were stale and cold.
The cost of fast food is bad enough when food is as expected. And the wage keeps increasing for fast food workers because?? UNBELIEVABLE.
Good riddance forever Jack!!!
Food: 1
Service: 1
Soshok Bor
I'm in US around 5 month, it was best service for all that time, cashier latina lady was absolute beautiful and polite, u should raise her It was my 1st time Jack, she made it, and food was really good
Atmosphere: 5
Food: 5
Service: 5
Sammy Chavarria
Probably the coldest restaurant I’ve ever been into in my entire life. So cold that everyone in the kitchen had jackets on and I mean everyone. How am I supposed to eat warm food and feel comfortable when it’s freezing cold. Not that the reviews do anything, but here’s my opinion
Atmosphere: 1
Food: 3
Service: 5
Cris DM
The people that work therefore pride in their job and are respectful, kind, smiles, and greets you. I am happy to have such great individuals that work there.
It's fast food what can I say.
Atmosphere: 4
Food: 4
Service: 4
Yummm love it
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger
Lady at window accused me of ordering a hot coffee, I repeatedly told her I ordered an iced Carmel coffee, to which she yelled at and told me to leave and never come back. She was beyond disrespectful and when I asked to see a different employee or management she said I’m the manager and the only employee. I am furious with this service and expected better even from a minimum wage paid fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
It was good service and food
Atmosphere: 5
Food: 5
Service: 5
Bathrooms were disgusting and filthy. Food was not even hot, fries were gross. Will NEVER eat there again.
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Egg Rolls, Burger, Fries
My curly fries tasted like chicken. No one in drive thru was asked to wait she didn't come back. Finally, some else came took my order.
Food: 3
Service: 3
Time to finally ban Jack in the Box forever! One back-too-back disappointment after another!
Went to Jack in the Box for curly fries on Carlsbad Village Drive after a lousy experience at Avenida Encinas location since in the area. Received a bag of overcooked curly fry ‘pieces’ and the entire bottom of the bag was soaked in grease. Four dollars for garbage. I asked for a refund. Asked cashier SUSANA if she’d be okay with it as a customer and she gave me attitude. SUSANA kept talking over me. raised her voice and repeatedly talked over me, “Okay. Thank You, Okay. Thank You…” each time I spoke. UNBELIEVABLE.
Jack in the Box Carlsbad Avenida Encinitas a hour earlier: Ordered a Sourdough Jack and small curly fries. I watched the cashier scoop what was left of curly fries from corners of tray. They looked like they’d been there awhile. I asked if they were fresh and he ignored me until I asked for the 3rd time. He said “they were in”? Five minutes later, the cook dumped a bag of frozen curly fries into the fryer AFTER my burger was done. The cashier threw the old bag of fries away that he intended to give me had I not said anything. I asked for a refund for the fries. The cashier kept ignoring me and was a zombie who didn’t give a crap. Two previous experiences: Sourdough Jack with un toasted bread and cold. Next visit: 4 tacos were stale and cold.
The cost of fast food is bad enough when food is as expected. And the wage keeps increasing for fast food workers because?? UNBELIEVABLE.
Good riddance forever Jack!!!
Food: 1
Service: 1
I'm in US around 5 month, it was best service for all that time, cashier latina lady was absolute beautiful and polite, u should raise her
It was my 1st time Jack, she made it, and food was really good
Atmosphere: 5
Food: 5
Service: 5
Probably the coldest restaurant I’ve ever been into in my entire life. So cold that everyone in the kitchen had jackets on and I mean everyone. How am I supposed to eat warm food and feel comfortable when it’s freezing cold. Not that the reviews do anything, but here’s my opinion
Atmosphere: 1
Food: 3
Service: 5
The people that work therefore pride in their job and are respectful, kind, smiles, and greets you. I am happy to have such great individuals that work there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Breakfast Sandwich
Restaurantji Recommends
They will charge for cheese and forget to add it to your burger.
Had the $5.00 breakfast special. Also had free wifi
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich
They were understaffed. They did great under the circumstances.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Onion Rings, Curly Fries, Oreo, Fries
I really love the food here
I recommend it a thousand
Atmosphere: 5
Food: 5
Service: 5
Service was quick, employees were friendly and bathrooms were clean.
Atmosphere: 5
Food: 4
Service: 5
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