Delicious food, good prices, prompt service done with high vigor and pleasant energy. đ
Atmosphere: 5
Food: 5
Service: 5
Ellen Juarez
So I told the manager that they give me the wrong ice coffee yesterday and she says why I didnât came back I told her I needed to leave soon so I came back today to see if they remake it she refused me to give me the new iced coffee she told me I needed to pay again I just looked at her mad because why they would be like that if pay for the iced coffee? Which they got it wrong. Thatâs very bad customer service
Atmosphere: 4
Food: 5
Service: 2
Zoë A
Food was super hot and fresh. Staff was great.
Atmosphere: 5
Food: 5
Service: 5
Valaurie Reed
Loved late hours at night to get Vanilla shake and burger.
Atmosphere: 4
Food: 3
Service: 5
Wayne Ward
This is one of the best Jack in the Boxes in San Diego with regards to taste, clean facility inside, and staff friendlyness. Only downside is their EBT card reader has been down for months, so don't expect to be able to pay with your hot meal SNAP benefits.
Lady at window accused me of ordering a hot coffee, I repeatedly told her I ordered an iced Carmel coffee, to which she yelled at and told me to leave and never come back. She was beyond disrespectful and when I asked to see a different employee or management she said Iâm the manager and the only employee. I am furious with this service and expected better even from a minimum wage paid fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
Cast003
It was good service and food
Atmosphere: 5
Food: 5
Service: 5
Nicole MacNish
Bathrooms were disgusting and filthy. Food was not even hot, fries were gross. Will NEVER eat there again.
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Egg Rolls, Burger, Fries
Cheryl Hauser
My curly fries tasted like chicken. No one in drive thru was asked to wait she didn't come back. Finally, some else came took my order.
Food: 3
Service: 3
Nathalie McKnight
Time to finally ban Jack in the Box forever! One back-too-back disappointment after another!
Went to Jack in the Box for curly fries on Carlsbad Village Drive after a lousy experience at Avenida Encinas location since in the area. Received a bag of overcooked curly fry âpiecesâ and the entire bottom of the bag was soaked in grease. Four dollars for garbage. I asked for a refund. Asked cashier SUSANA if sheâd be okay with it as a customer and she gave me attitude. SUSANA kept talking over me. raised her voice and repeatedly talked over me, âOkay. Thank You, Okay. Thank YouâŠâ each time I spoke. UNBELIEVABLE.
Jack in the Box Carlsbad Avenida Encinitas a hour earlier: Ordered a Sourdough Jack and small curly fries. I watched the cashier scoop what was left of curly fries from corners of tray. They looked like theyâd been there awhile. I asked if they were fresh and he ignored me until I asked for the 3rd time. He said âthey were inâ? Five minutes later, the cook dumped a bag of frozen curly fries into the fryer AFTER my burger was done. The cashier threw the old bag of fries away that he intended to give me had I not said anything. I asked for a refund for the fries. The cashier kept ignoring me and was a zombie who didnât give a crap. Two previous experiences: Sourdough Jack with un toasted bread and cold. Next visit: 4 tacos were stale and cold.
The cost of fast food is bad enough when food is as expected. And the wage keeps increasing for fast food workers because?? UNBELIEVABLE.
Delicious food, good prices, prompt service done with high vigor and pleasant energy. đ
Atmosphere: 5
Food: 5
Service: 5
So I told the manager that they give me the wrong ice coffee yesterday and she says why I didnât came back I told her I needed to leave soon so I came back today to see if they remake it she refused me to give me the new iced coffee she told me I needed to pay again I just looked at her mad because why they would be like that if pay for the iced coffee? Which they got it wrong. Thatâs very bad customer service
Atmosphere: 4
Food: 5
Service: 2
Food was super hot and fresh. Staff was great.
Atmosphere: 5
Food: 5
Service: 5
Loved late hours at night to get Vanilla shake and burger.
Atmosphere: 4
Food: 3
Service: 5
This is one of the best Jack in the Boxes in San Diego with regards to taste, clean facility inside, and staff friendlyness. Only downside is their EBT card reader has been down for months, so don't expect to be able to pay with your hot meal SNAP benefits.
Atmosphere: 5
Food: 5
Service: 4
That have some deals I enjoy.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Curly Fries, Sourdough Jack, Jumbo Jack, Bacon Ultimate Cheeseburger
My go to late night snackies
Atmosphere: 5
Food: 4
Service: 5
Best Jack I have ever been to. Very clean. Fresh food. Staff has a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Curly Fries
It's fast food what can I say.
Atmosphere: 4
Food: 4
Service: 4
Yummm love it
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger
Restaurantji Recommends
Lady at window accused me of ordering a hot coffee, I repeatedly told her I ordered an iced Carmel coffee, to which she yelled at and told me to leave and never come back. She was beyond disrespectful and when I asked to see a different employee or management she said Iâm the manager and the only employee. I am furious with this service and expected better even from a minimum wage paid fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
It was good service and food
Atmosphere: 5
Food: 5
Service: 5
Bathrooms were disgusting and filthy. Food was not even hot, fries were gross. Will NEVER eat there again.
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Egg Rolls, Burger, Fries
My curly fries tasted like chicken. No one in drive thru was asked to wait she didn't come back. Finally, some else came took my order.
Food: 3
Service: 3
Time to finally ban Jack in the Box forever! One back-too-back disappointment after another!
Went to Jack in the Box for curly fries on Carlsbad Village Drive after a lousy experience at Avenida Encinas location since in the area. Received a bag of overcooked curly fry âpiecesâ and the entire bottom of the bag was soaked in grease. Four dollars for garbage. I asked for a refund. Asked cashier SUSANA if sheâd be okay with it as a customer and she gave me attitude. SUSANA kept talking over me. raised her voice and repeatedly talked over me, âOkay. Thank You, Okay. Thank YouâŠâ each time I spoke. UNBELIEVABLE.
Jack in the Box Carlsbad Avenida Encinitas a hour earlier: Ordered a Sourdough Jack and small curly fries. I watched the cashier scoop what was left of curly fries from corners of tray. They looked like theyâd been there awhile. I asked if they were fresh and he ignored me until I asked for the 3rd time. He said âthey were inâ? Five minutes later, the cook dumped a bag of frozen curly fries into the fryer AFTER my burger was done. The cashier threw the old bag of fries away that he intended to give me had I not said anything. I asked for a refund for the fries. The cashier kept ignoring me and was a zombie who didnât give a crap. Two previous experiences: Sourdough Jack with un toasted bread and cold. Next visit: 4 tacos were stale and cold.
The cost of fast food is bad enough when food is as expected. And the wage keeps increasing for fast food workers because?? UNBELIEVABLE.
Good riddance forever Jack!!!
Food: 1
Service: 1
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