Got a free cluck sandwich - my order didn’t come w any sauce nor the pickles nor the onions I added - sandwich was dry - fail
Atmosphere: 2
Food: 2
Service: 1
Robert Wrightson
I walked in to order some food at 8:20 pm on 8/1/2025, a Friday night. There were 3 people working. I tried to get their attention by saying hello 3 or 4 times and they wouldn't even acknowledge me. One girl even looked in my direction but past me. I felt like I was bothering them or shouldn't have been there so I left. Bummer
Atmosphere: 1
Food: 1
Service: 1
Antonio Torres
Food was cold
Atmosphere: 3
Food: 1
Service: 3
Edmund Sanchez
A bit of a homeless problem in the area leaves the bathrooms a mess and they closed from 2:30 in the morning to 3:30 in the morning
Atmosphere: 4
Food: 3
Service: 3
Lari C
Worst customer service i have ever experienced!
Atmosphere: 1
Service: 1
Serenity Stevens
Not surprised for a jack in the box. Came to visit family for a little so we wanted something small for a midnight snack, while staying in a hotel. Easy to walk over, walked to go open the door knowing the two employees were fully aware we were outside while they weren't working sitting down at the tables chatting. didnt know we had to go to the drive thru as thats what it says on the sign, walks over to the drive thru, still ignored us. I even called twice for them to not answer that I had to doordash for them to give us our food. Food was okay, but employees weren't doing their job.
Food: 2
Service: 1
Jhozeck Guzman
I love their coca cola
Atmosphere: 4
Food: 5
Service: 5
Laura Harrelson
Always missing sauces that are automatically included with an item. Always missed. Come on!
Food: 1
Big Tom
Solid Jack in the Box.
Atmosphere: 4
Food: 4
Service: 5
Bob Dogson
This place has no customers in line regularly because everything that comes from the kitchen is, at this point I believe, deliberately awful. You have to cook/fry the food until crispy. That's what Jack in the box is. It's hot, crispy food. I don't know why the hell my chicken is limp and my fries are moist. This is not rocket science.
Google maps, the JITB app, and the sign on the door say open until 2am, so why are you refusing to serve me at 1:30? If you want to close at 1:30 that’s fine, but maybe update your hours to reflect that.
Tonight I ordered a burger and shake on the app at 1:07am. I picked it up at 1:15 but was told they are closing and can’t make the shake. It was refunded and I was given a free soda which was nice, but I would much rather have just had the shake and paid for it. The only redeeming quality here is employee Fidela, she is very sweet.
Last week I drove through to order a burger at 1:30 and was told you were closed and was refused service.
Get it together with this. It’s really not hard. Stop wasting people’s time and honor your own posted hours of business.
Oh and my burger was barely warm tonight. If you’re going to charge $6 for a jumbo jack with cheese…. Maybe at least cook it hot.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Burger
Tarif Garrett
Was told the store was closed when I arrived before closing time. Sheiterslly said “we close at two” and it wasn't two yet.
Kenny Rizzi
The older Latin woman working indoor register on 2/15 530pm is uncivilized every time. I asked for napkins and was denied, she gave a response to me in Spanish. Not sure why I have to even ask for napkins? The order is always wrong with her. I ask her to repeat my order to assure accuracy and she refuses. She doesn’t wear a name tag. I’ll never come back.
Got a free cluck sandwich - my order didn’t come w any sauce nor the pickles nor the onions I added - sandwich was dry - fail
Atmosphere: 2
Food: 2
Service: 1
I walked in to order some food at 8:20 pm on 8/1/2025, a Friday night. There were 3 people working. I tried to get their attention by saying hello 3 or 4 times and they wouldn't even acknowledge me. One girl even looked in my direction but past me. I felt like I was bothering them or shouldn't have been there so I left. Bummer
Atmosphere: 1
Food: 1
Service: 1
Food was cold
Atmosphere: 3
Food: 1
Service: 3
A bit of a homeless problem in the area leaves the bathrooms a mess and they closed from 2:30 in the morning to 3:30 in the morning
Atmosphere: 4
Food: 3
Service: 3
Worst customer service i have ever experienced!
Atmosphere: 1
Service: 1
Not surprised for a jack in the box. Came to visit family for a little so we wanted something small for a midnight snack, while staying in a hotel. Easy to walk over, walked to go open the door knowing the two employees were fully aware we were outside while they weren't working sitting down at the tables chatting. didnt know we had to go to the drive thru as thats what it says on the sign, walks over to the drive thru, still ignored us. I even called twice for them to not answer that I had to doordash for them to give us our food. Food was okay, but employees weren't doing their job.
Food: 2
Service: 1
I love their coca cola
Atmosphere: 4
Food: 5
Service: 5
Always missing sauces that are automatically included with an item. Always missed. Come on!
Food: 1
Solid Jack in the Box.
Atmosphere: 4
Food: 4
Service: 5
This place has no customers in line regularly because everything that comes from the kitchen is, at this point I believe, deliberately awful. You have to cook/fry the food until crispy. That's what Jack in the box is. It's hot, crispy food. I don't know why the hell my chicken is limp and my fries are moist. This is not rocket science.
Restaurantji Recommends
I love the chicken sandwich with the salad
Atmosphere: 5
Food: 5
Service: 5
Didn't get my fries
Atmosphere: 3
Food: 4
Service: 1
Google maps, the JITB app, and the sign on the door say open until 2am, so why are you refusing to serve me at 1:30? If you want to close at 1:30 that’s fine, but maybe update your hours to reflect that.
Tonight I ordered a burger and shake on the app at 1:07am. I picked it up at 1:15 but was told they are closing and can’t make the shake. It was refunded and I was given a free soda which was nice, but I would much rather have just had the shake and paid for it. The only redeeming quality here is employee Fidela, she is very sweet.
Last week I drove through to order a burger at 1:30 and was told you were closed and was refused service.
Get it together with this. It’s really not hard. Stop wasting people’s time and honor your own posted hours of business.
Oh and my burger was barely warm tonight. If you’re going to charge $6 for a jumbo jack with cheese…. Maybe at least cook it hot.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Burger
Was told the store was closed when I arrived before closing time. Sheiterslly said “we close at two” and it wasn't two yet.
The older Latin woman working indoor register on 2/15 530pm is uncivilized every time. I asked for napkins and was denied, she gave a response to me in Spanish. Not sure why I have to even ask for napkins? The order is always wrong with her. I ask her to repeat my order to assure accuracy and she refuses. She doesn’t wear a name tag. I’ll never come back.
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