Jersey Mike's Subs

The sandwiches were delicious but the service was very slow and grossly understaffed.

Atmosphere: 3

Food: 5

Service: 3

I mobile ordered directly from the store website. My bread was very stale and the mikes way sandwich was very dry. I eat at many different locations. This was the first time I was disappointed and it was directly based off the first bite of this order. It was not the same.

Atmosphere: 1

Food: 1

Service: 1

I love Jersey Mikes. I think the food quality is excellent. It’s always clean excellent service. The last time I went to Jersey Mikes I’m embarrassed to say I showed up 10 minutes before they closed and the employee was very happy to serve me and make me a sandwich with a smile. Excellent service excellent foodhighly recommend.

Atmosphere: 5

Food: 5

Service: 5

UPDATE: Went in 2 days ago and it was the best jersey mikes i’ve had yet. The workers are always super nice at this location. Too many karen’s in the reviews these guys are great 10/10.

I put in my order to the wrong jersey mikes and they were able to make my sandwich for me without having to cancel my order. The guy and girl working there were very nice and helpful. The sandwich was delicious I got the #14 mikes way with chipotle mayo and chilis. Should out the 2 employees working at 4:30pm today! I work at the mall and we regularly order catering from this store and it’s always delicous 10/10 every time.

Atmosphere: 5

Food: 5

Service: 5

Poor service, waited, no one responded or acknowledged me as I stood and waited for 10 min even though other workers clocked in.

Atmosphere: 3

Food: 2

Service: 1

If you go before the lunch rush at this location your sandwich will be made with extreme haste, no care in the world if the toppings are correct , what toppings are selected will be neatly placed between the bread and the wrapper making an absolute mess

Food: 4

Service: 1

Came to this restaurant early in the morning and it was open cause they were loading and asked if I could use the restroom because nothing was open out of courtesy being that I actually like Jersey Mikes and the girl there was extremely rude and had an attitude definitely not acceptable. If you don’t like your job and you don’t like being in customer service I suggest you get another job. Moreover Jersey mikes should hire people that actually like dealing with other people. Terrible!

Atmosphere: 1

Food: 1

Service: 1

I was there today, 1 out of 3 customers waiting to order. First of all, if I was the business owner I would fire the lady named Analee. She was very rude and unprofessional. It's obvious she hates her job and zero customer service skills. There was no line, 3 people just waiting including me trying to place an order while 4 people "working" inside making people wait because only the young gentleman was trying to do his best. He was great. The lady named Analee was so rude and unprofessional that I wanted to leave without placing an order. No meet no greet, when I tried to order she angrily told me I'm the 3rd in line , and commanded me to move aside and wait in line when there wasn't any, and I had no idea because I thought other two customers are just waiting for their orders. After 10 min waiting she took my order, no apology no nothing. Then , she and the other lady made me wait 30 min to give me only 1 of my orders. When I asked where is my second item, she cluelessly watched on my face. Luckily, the young guys who worked there, stepped up, apologized and went on making my second sandwich himslef. Another 15 min wait. While waiting, I noticed that all Analee did complained how she wanted to be anywhere but there, or wandered around doing nothing, but pretending to doing things, or had meaningless chats with people waiting there. Total embarrasmen to the business. Cleanness would be 3 out of 10. Without that young man that business will fall apart in days. The food was prepared so badly and so in rush that I won't even call it a food. Just mess and mix of ingredients. Will not recommend anyone coming here , unless you want to be ignored and wait 40 min for one tastless sandwich.

Atmosphere: 1

Food: 2

Service: 1

Worst experience here. If I could give no stars I would . My daughter really had to use the bathroom and my husband and I decided we would just eat here after she goes . Right when my husband walked in with my daughter he was trying to let her go to the bathroom first before ordering but he didn't get that opportunity because one of the workers yelled at him from behind the counter that he had to purchase something before he could use it he said okay but she really has to go I will after . The worker didn't like that and made a huge fuss and yelled at him again about buying wither a cookie or chips to use the bathroom and my husband said yes I know I will when my daughter is done . The lady didn't like that and went to another worker and told them that my husband needs to buy something . The other worker yelled at husband what do you want a cookie or a chip and that's when I walked in and he told me what happened and told me to buy something but we wouldn't be actually eating lunch here because he was upset for being yelled at to buy something when we were if they only waited . I'm not one to complain but I would not eat here if the workers are going to be yelling at me from across the restaurant

Atmosphere: 1

Service: 1

I wouldnt recommend ordering from here. I have been burned too many times now waiting 30 minutes or more past my pickup times for my sandwich. The most frustrating part is being there for 10-15 minutes well after my emailed pickup time and watching customers walk in and have their food made and served before me, when I ordered my sandwich 30-40 minutes before they even walked in the door. They are understaffed and undertrained and as the comments reflect management does not care one bit.

Atmosphere: 1

Food: 4

Service: 1

Rude staff member! I placed an order, then used the restroom, which appeared to be open and was in working condition. When I came out, a very rude member of staff shouted across the restaurant that "for future reference, the restrooms are closed" they then proceeded to put an out of service sign on the door! I don't know how they expected anyone to know when there was no sign up, and they were working! I was somewhat taken aback by being "told off" in public, and at the rudeness that I didn't even think to argue the point! Hope they get some training in better customer service!

Atmosphere: 2

Food: 4

Service: 1

Ordered online, 3 sandwiches and 3 bags of chips. Cost nearly $40 and once I got the food home from pick up, ALL 3 sandwiches were wrong. Not in the sense that I was given the wrong order, but every sandwich was not made how we requested. I called to speak to someone about it but their phone system kept saying mailbox full. I went to the website and sent an email of my awful experience and nobody has gotten back to me. I will never return.

Atmosphere: 1

Food: 1

Service: 1

I am here now with 4 little kids, when we ordered they didn’t tell me that one of the subs was going to take 20 extra minutes. Then when I asked, they got really rude and yelled at me that maybe I should find some employees for them to work back there since they have so many orders ahead of me. This is a mall and busy, it feels like the staffing is not right and they are stressed about it. I don’t think it’s ok for them to snap at the customer because they are stressed with work.

Atmosphere: 1

Food: 3

Service: 1

Parking: Community parking with other companies.

Kid-friendliness: Kids can order and small portion meals

Wheelchair accessibility: Plenty of access.Minor construction ? so there is a temporary sidewalk closure

Atmosphere: 3

Food: 3

Service: 1

3.5 stars. I ordered a giant and I think it should have been cut in 1/4-just like the pictures. I ordered famous Philly mike and it could have tasted better.

Atmosphere: 4

Food: 4

Service: 3