I go once or twice a month and they always get my order wrong, and give sides I don't want or ordered. Also there seems to be different manager and staff every
Atmosphere: 1
Food: 5
Service: 2
Rodney G.
I ordered the 10 piece chicken nuggets meal. It was made to order, and it tasted delicious. The customer service was good too.
I ordered a meal with a drink and as soon as I paid she said oh sorry only tea is available. I said why didn’t you tell me prior to paying and she replies oh sorry…. I said ok no problem can I get a refund on the drink portion. And she said sorry no there is no discount on that. She then proceeded to say next guest and that was the end of it. The other employees in the back were just looking up front at me with a blank stare, no initiative to assist. Unacceptable service.
Atmosphere: 1
Food: 5
Service: 1
Tim
I want to start off by saying I don't recommend this KFC. If you want chicken goto popeyes, I asked for a spicy chicken sandwich and they put some spicy Mayo on it and a bunch of regular Mayo on it. I asked for extra pickles and they only gave me a few pickles and they were super soggy. The sandwich is a dollar more at kfc and 10 times worse. Do yourself a favor and goto popeyes. As far as KFC's go maybe this one is okay but not good
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Sandwich
hong chen
very bad serivce ! I ordered chicken fillets, she gave me a chicken burger. only to find out when i got home. never back this store again.
Juan Ponce
Today I went to order 12 pieces of original chicken, everything was normal, when I was almost finishing dinner we noticed something strange on the plate, it was a worm, this was the most disgusting thing you can find at your dinner. I went back to the store to ask for my money back and the general manager was rude when I told her to be careful with her food, I hope I don't have health problems and have to go to the hospital.
Atmosphere: 1
Food: 1
Service: 1
Kay A
They make mistakes and then don’t own up to them. Rather have the customer pay for it and give bad customer service. I can’t come here anymore. Too many times…
Atmosphere: 1
Food: 3
Service: 3
Jose M.
Today is 7/15/2023@1000 am. Never been to this KFC. Got here at 10am. Watched the people inside walk around for 25 mins. Another customer showed up at 1015 and was knocking noone came to the door. Eventually the shift lead/manager came to the door did not open, nor communicate just said with her finger go to drive thru and turned on drive thru sign. As I stood there I read the reviews and their 2 star rating based off this experience is well deserved. I took my order for 6 buckets to another franchise didn't want to even risk my food being raw or who knows with this level of service. One thing is having people call out or a situation arise which we know can happen another is leaving customers outside and not taking the pride and time to communicate with them.
I can’t believe walking in and see a guy with no shirt seat drink and eatOmg how bad hygieneBut my order was ready to go plus my order was wrong since I was so hungryI can’t go back and do over againNot surprised everyone was there training new people
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Colonel Sandwich Meal
BO-BO HAUSER
NICE PLACE T0 EAT AND TO CHOOSE WHAT YOU WANT KFC OR TACO BELL OR A LITTLE OF BOTH.. CARLSBAD, CA
Atmosphere: 5
Food: 5
Service: 5
Kelsey Carmichael
tried ordering on doordash and was cancelled on twice, last minute, with no explanation.
Caleb Riley
I ordered and 8 peice grilled, they didnt have it. Had to get fried. I asked for plates and napkins and extra forks, they forgot them all that. And on top of it they didn't put the lid on the gravy and coleslaw so it dumped inside the bag everywhere.
Atmosphere: 1
Food: 2
Service: 1
Praymun Read
Very great service the young gentleman was very courteous. I ordered chips and nacho cheese and two rice bean and cheese burritos. Really the burritos tasted great I think the combination with the sauce makes it very tasty.
I go once or twice a month and they always get my order wrong, and give sides I don't want or ordered. Also there seems to be different manager and staff every
Atmosphere: 1
Food: 5
Service: 2
I ordered the 10 piece chicken nuggets meal. It was made to order, and it tasted delicious. The customer service was good too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tenders Flavor Meal, Fried Chicken
Restaurants close
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
I ordered a meal with a drink and as soon as I paid she said oh sorry only tea is available. I said why didn’t you tell me prior to paying and she replies oh sorry…. I said ok no problem can I get a refund on the drink portion. And she said sorry no there is no discount on that. She then proceeded to say next guest and that was the end of it. The other employees in the back were just looking up front at me with a blank stare, no initiative to assist. Unacceptable service.
Atmosphere: 1
Food: 5
Service: 1
I want to start off by saying I don't recommend this KFC. If you want chicken goto popeyes, I asked for a spicy chicken sandwich and they put some spicy Mayo on it and a bunch of regular Mayo on it. I asked for extra pickles and they only gave me a few pickles and they were super soggy. The sandwich is a dollar more at kfc and 10 times worse. Do yourself a favor and goto popeyes. As far as KFC's go maybe this one is okay but not good
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Sandwich
very bad serivce ! I ordered chicken fillets, she gave me a chicken burger. only to find out when i got home. never back this store again.
Today I went to order 12 pieces of original chicken, everything was normal, when I was almost finishing dinner we noticed something strange on the plate, it was a worm, this was the most disgusting thing you can find at your dinner. I went back to the store to ask for my money back and the general manager was rude when I told her to be careful with her food, I hope I don't have health problems and have to go to the hospital.
Atmosphere: 1
Food: 1
Service: 1
They make mistakes and then don’t own up to them. Rather have the customer pay for it and give bad customer service. I can’t come here anymore. Too many times…
Atmosphere: 1
Food: 3
Service: 3
Today is 7/15/2023@1000 am. Never been to this KFC. Got here at 10am. Watched the people inside walk around for 25 mins. Another customer showed up at 1015 and was knocking noone came to the door. Eventually the shift lead/manager came to the door did not open, nor communicate just said with her finger go to drive thru and turned on drive thru sign. As I stood there I read the reviews and their 2 star rating based off this experience is well deserved. I took my order for 6 buckets to another franchise didn't want to even risk my food being raw or who knows with this level of service. One thing is having people call out or a situation arise which we know can happen another is leaving customers outside and not taking the pride and time to communicate with them.
Restaurantji Recommends
I can’t believe walking in and see a guy with no shirt seat drink and eatOmg how bad hygieneBut my order was ready to go plus my order was wrong since I was so hungryI can’t go back and do over againNot surprised everyone was there training new people
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Colonel Sandwich Meal
NICE PLACE T0 EAT AND TO CHOOSE WHAT YOU WANT KFC OR TACO BELL OR A LITTLE OF BOTH.. CARLSBAD, CA
Atmosphere: 5
Food: 5
Service: 5
tried ordering on doordash and was cancelled on twice, last minute, with no explanation.
I ordered and 8 peice grilled, they didnt have it. Had to get fried. I asked for plates and napkins and extra forks, they forgot them all that. And on top of it they didn't put the lid on the gravy and coleslaw so it dumped inside the bag everywhere.
Atmosphere: 1
Food: 2
Service: 1
Very great service the young gentleman was very courteous. I ordered chips and nacho cheese and two rice bean and cheese burritos. Really the burritos tasted great I think the combination with the sauce makes it very tasty.
Atmosphere: 5
Food: 5
Service: 5