Secret Sauce Wok & Grill

Worse food I’ve ever had

Atmosphere: 3

Food: 1

Service: 3

I have been here before with a good experience and good food but this time was not acceptable. I ordered 2 items with one of them being chow fun with chicken. I got the order to go and went home only to find out instead of chicken I was given tofu. Drove back and the lady cashier (Anotai) asked If I wanted my money back or for it to be remade. I asked for it to be remade and sat on the chair in front of business for another 10 minutes. I looked up at the counter and the bag was sitting there and she pointed to it while just standing behind the counter. During this whole process she never apologized for the mistake. Quite upsetting customer service.

Atmosphere: 5

Food: 4

Service: 2

Everything was great! No issues..... food made custom to order and was fresh cooked! Everyone loved it! They even made custom Boba drink not on the menu!!!!

Atmosphere: 4

Food: 5

Service: 5

The Boba drinks are wonderful, wonderful, wonderful!

I have had their mango special first and loved every drop. It tasted like a mango yogurt. Very light, taste and sweet.

Second I had the watermelon cream and loved everything especially it's presentation. For 7 dollars you really walk away impressed with it's massive size. they decorated it with a watermelon slice.

The watermelon slice is a great touch!

Atmosphere: 3

Food: 4

Service: 4

Our food was delicious!! Everything was fresh, hot and oh so damn good. We had the Pork & Shrimp Lumpia, Crispy Teriyaki Chicken, and the Crispy Mandarin Orange Beef!! We will definitely be back!

Atmosphere: 4

Food: 5

Service: 5

Friendly staff
Ordered Mongolian beef with rice for $16.43
Good portion size

Atmosphere: 4

Food: 4

Service: 4

Chow mein was sweet probally with secret sauce (mentioned in name) but didn't taste 😉 chinese. Quantity is less for price in my view.

Atmosphere: 4

Food: 3

Service: 5

Went to the Windmill Food Hall in Carlsbad to find something to try and spotted Secret Sauce Wok & Grill. Presentation wise in the food hall the Secret Sauce spot is a small spot but has appeal as I'm thinking the main focus is on making their food. At least I thought.

The dishes I all got needed salt and flavor. Even butter has some accents to it when food is cooked in it. All of this must of been streamed or something, cause there was no indication of cooking with oil or butter.

Got the Pork & Shrimp Lumpia, Purple Taro w/Honey Boba, and thatt day their special was Salt & Garlic Chicken Wings. The Pork and Shrimp Lumpia...no flavor. The Salt and Garlic chicken wings were precooked and reheated. The breading didn't have any crunch and there was little to no savory flavor to be found. Even the Garlic was near unnoticeable. The drink, Purple Taro w/ Honey Boba was ok for about half-way, but turned into pure milk. Even shaking and mixing the drink frequently couldn't help it. I threw away about a third of the drink left cause it was straight milk and no flavor.

For the quality of food and price charged per plate, this is a spot I would not come back to.

Atmosphere: 3

Food: 1

Service: 3

Egg drop soup is more like egg got dropped in the soup.

Atmosphere: 5

Food: 2

Service: 5

General Tso with vegan chicken can only be made if the Asian lady is there because no one else knew how to make the sauce vegan.

Service: 1

Have been going when I would have free time on my 30min break from work. The food is hot and flavorful which is a huge push through the day, highly recommend their egg drop soup and pan friend pork dumplings. There drink selection is amazing with great tea, lemonade, and boba options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pan Fried Pot Sticker

Horrible service to my mother who was left waiting for her food while the entire family already had theirs. The staff was rude and didn't seem to care about incoming orders. On top of that the tofu was dry and bland.

Food: 3

Service: 1

Ordered to go for my wife general tso tofu with rice and veggies. They sent home chicken, without veggies. Either they can't get it right, or they handed my wife's food to someone Else because they didn't pay attention to their food delivery. On top of it all it was just before closing so I couldn't go back, or call for a refund. Terribly upsetting. Way too expensive for food that won't ever be eaten.

Service: 1

Food was good, we ordered the Mongolian Beef, Crab Rangoon, and Tofu Chow Mein. Would have loved to have tasted more crab in my Crab Rangoon, but other than that, food tasted good. Service was good too, took about ten minutes to get our food which was average. Atmosphere at the Wind Mill Food Hall is great, a must see for first timers as there are many places to choose from!

Vegetarian options: Some egg products in a few dishes, make sure you ask!

Atmosphere: 5

Food: 4

Service: 5

great management and fresh food!!??

Atmosphere: 5

Food: 5

Service: 5