put refresher in wrong cup, terrible service, workers were hardly present and didn't try to help at all, location is kinda ghetto
Atmosphere: 1
Food: 1
Service: 1
foonatt
Management is intolerant and obtuse.
Atmosphere: 1
Food: 2
Service: 1
Drone Adventures (DJI King)
This is one of the few Starbucks locations that uses the paper dome lids and the ridiculous paper straws that disintegrate halfway through an iced or blended drink. It really is ridiculous to have to drive across town to go to a “normal Starbucks” location when this one is so close to home. Getting in and out of the parking lot is always a nightmare too. Who came up with the concept for this location? Feels like they’re on the wrong end of everything
Heidi Smith
The rudest employees i have encountered in a really long time. The female at the register and the male who made my drink were not only unfriendly but just plain rude. The parking at this location is terrible as is the entrance to get into it. In addition, This location does not have plastic cups, I ordered an iced tea and they put it out in a paper cup. Will never visit this location again
Atmosphere: 3
Food: 2
Service: 1
Lisa Bocanegra
Sometimes I get what I want and other times it seems like the baristas get confused.
Today I sent my fiancé to grab for me a venti caramel macchiato, non fat milk, three shots of espresso, and 2 pumps of vanilla.
I wrote it down for him and he read it out loud to the barista. That’s the only reason I know he didn’t ask for the wrong thing.
They made me a venti caramel frappe with a single shot of espresso.
Unfortunately I was on a tight schedule so I can’t go back and ask for another. This also isn’t the first time I’ve come across this issue at this particular location.
I’ll ask for drinks hot and get served cold ones. Or I ask for an extra shot only not to receive it.
The baristas themselves seem to be kind and courteous so my guess is that this is happening due to some kind of burn out on the team. Especially since it’s the holiday season. If people get too tired and overworked, these mistakes will happen more frequently. I hope Starbucks finds a way to help support these staff members as this location is a busy one.
Atmosphere: 4
Food: 3
Service: 3
Amanda Hernandez
Parking is NOT the business
Atmosphere: 4
Food: 4
Service: 3
mike abd
Clean. Free pali
Atmosphere: 1
Food: 1
Service: 1
Scott Lee
This Starbucks, located near the I-5 in Carlsbad, stands out with its unique European-style building and spacious interior. The clean and well-organized setup features both chairs and cozy sofas, providing a comfortable environment for all.
In the afternoon, the sunlight streaming through the windows creates a warm and inviting atmosphere, making it a perfect spot for reading, working, or simply relaxing. The proximity to the ocean adds a coastal charm to the location.
While the store lacks a drive-thru, which might be inconvenient for some, the serene ambiance and spacious seating make it worth visiting for those who prefer a more relaxed experience. A lovely spot to unwind with your favorite Starbucks drink!
Atmosphere: 5
Food: 4
Service: 4
Fun Chad
The staff tried to convince me their decaf coffee beans are water-processed. It's really too bad
Atmosphere: 5
Food: 3
Service: 5
Xiwen Cheng
The Google map location for this store is misplaced and it took a while to locate it.
Nice, relaxing atmosphere don’t feel it’s right to leave a battery review just because of one bad experience but after standing there 15 minutes and seen my order and her not even taking the opportunity to call my name but called every other name, maybe three or five names before that, it just triggered me, that receptionist is racist or something she saw she didn’t like and decided to not saving order but the worst experience I’ve had in a Starbucks. In this area.Smh
Atmosphere: 1
Food: 2
Service: 2
Joseph Downing
This is a really nice Starbucks always like to stop by and check it out. It is very spacious and they do have a few comfortable chairs which is always good.
Horrible customer service from Clara. If you’re having a bad day don’t be snarky and rude with the customers. I hope your manager has a conversation with you and you can grow. Horrible.
Atmosphere: 3
Food: 5
Service: 1
Dr. Abdullah AlHomeadan
Beautiful, large stand alone building, and right at the I5 exit. Very close to the Carlsbad beach. The breeze is very nice
Atmosphere: 5
Food: 5
Service: 5
Sana Sam
Really nice place, always my go-to place. Shae and Cory, the baristas always make the drink good and are really, really nice
put refresher in wrong cup, terrible service, workers were hardly present and didn't try to help at all, location is kinda ghetto
Atmosphere: 1
Food: 1
Service: 1
Management is intolerant and obtuse.
Atmosphere: 1
Food: 2
Service: 1
This is one of the few Starbucks locations that uses the paper dome lids and the ridiculous paper straws that disintegrate halfway through an iced or blended drink. It really is ridiculous to have to drive across town to go to a “normal Starbucks” location when this one is so close to home. Getting in and out of the parking lot is always a nightmare too. Who came up with the concept for this location? Feels like they’re on the wrong end of everything
The rudest employees i have encountered in a really long time. The female at the register and the male who made my drink were not only unfriendly but just plain rude. The parking at this location is terrible as is the entrance to get into it. In addition, This location does not have plastic cups, I ordered an iced tea and they put it out in a paper cup. Will never visit this location again
Atmosphere: 3
Food: 2
Service: 1
Sometimes I get what I want and other times it seems like the baristas get confused.
Today I sent my fiancé to grab for me a venti caramel macchiato, non fat milk, three shots of espresso, and 2 pumps of vanilla.
I wrote it down for him and he read it out loud to the barista. That’s the only reason I know he didn’t ask for the wrong thing.
They made me a venti caramel frappe with a single shot of espresso.
Unfortunately I was on a tight schedule so I can’t go back and ask for another. This also isn’t the first time I’ve come across this issue at this particular location.
I’ll ask for drinks hot and get served cold ones. Or I ask for an extra shot only not to receive it.
The baristas themselves seem to be kind and courteous so my guess is that this is happening due to some kind of burn out on the team. Especially since it’s the holiday season. If people get too tired and overworked, these mistakes will happen more frequently. I hope Starbucks finds a way to help support these staff members as this location is a busy one.
Atmosphere: 4
Food: 3
Service: 3
Parking is NOT the business
Atmosphere: 4
Food: 4
Service: 3
Clean. Free pali
Atmosphere: 1
Food: 1
Service: 1
This Starbucks, located near the I-5 in Carlsbad, stands out with its unique European-style building and spacious interior. The clean and well-organized setup features both chairs and cozy sofas, providing a comfortable environment for all.
In the afternoon, the sunlight streaming through the windows creates a warm and inviting atmosphere, making it a perfect spot for reading, working, or simply relaxing. The proximity to the ocean adds a coastal charm to the location.
While the store lacks a drive-thru, which might be inconvenient for some, the serene ambiance and spacious seating make it worth visiting for those who prefer a more relaxed experience. A lovely spot to unwind with your favorite Starbucks drink!
Atmosphere: 5
Food: 4
Service: 4
The staff tried to convince me their decaf coffee beans are water-processed. It's really too bad
Atmosphere: 5
Food: 3
Service: 5
The Google map location for this store is misplaced and it took a while to locate it.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Nice, relaxing atmosphere don’t feel it’s right to leave a battery review just because of one bad experience but after standing there 15 minutes and seen my order and her not even taking the opportunity to call my name but called every other name, maybe three or five names before that, it just triggered me, that receptionist is racist or something she saw she didn’t like and decided to not saving order but the worst experience I’ve had in a Starbucks. In this area.Smh
Atmosphere: 1
Food: 2
Service: 2
This is a really nice Starbucks always like to stop by and check it out. It is very spacious and they do have a few comfortable chairs which is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Iced Pumpkin Spice Latte
Horrible customer service from Clara. If you’re having a bad day don’t be snarky and rude with the customers. I hope your manager has a conversation with you and you can grow. Horrible.
Atmosphere: 3
Food: 5
Service: 1
Beautiful, large stand alone building, and right at the I5 exit. Very close to the Carlsbad beach. The breeze is very nice
Atmosphere: 5
Food: 5
Service: 5
Really nice place, always my go-to place. Shae and Cory, the baristas always make the drink good and are really, really nice
Atmosphere: 4
Food: 4
Service: 4
Loading...