I love Sweetgreen and we’re good customers but the service we received yesterday at the La Costa location was absolutely awful. The place was empty and I stood at the register and was ignored. I understand there are lots of tasks to do but a simple acknowledgement would have been fine.
Then when my friend joined me and we ordered it was all haphazard and Iill made. At that point the place had filled up and there was no opportunity to take our salads back.
So sad- what’s happening at this site? First time it’s ever happened.
Atmosphere: 4
Food: 3
Service: 1
Jon Rode
Menu is healthy and tasty.
Food: 5
Service: 4
Michelle Marinski
Don’t bother ordering delivery because they rarely ever get your order right, they’ve left out the dressing for my last 3 orders and constantly forget to seal your food box for delivery. You also have an 50/50 chance that your food will be fresh, have gotten rotten vegetables numerous times. And forget about trying to reach out to someone because they have no direct way to contact the store and make it pretty impossible to get in touch with anyone in the company. This is by far the worst customer service experience I’ve ever encountered. My partner likes the food and that is the only reason I’ve come back but never again, you’ve burned me way too many times Sweetgreen, see ya never.
Atmosphere: 1
Food: 1
Service: 1
Matt Wheeler
Almost always understaffed. Line takes forever.
Atmosphere: 4
Food: 5
Service: 1
W T
Waiting time too long for 2 small orders
Rhiannon Chapman
I did delivery for my office and the food was packaged fine - HOWEVER, I took the first bite of my food and immediately tasted dirt. I was willing to let it go but then my pregnant coworker found a live insect crawling out of her food. Now no one wants to eat their salads which we paid A LOT of money for. We both had romaine as a common factor and I would put money down that they did not thoroughly wash their romaine which in the past has caused serious illness and food recall. Whether you use pesticides or not… you should always thoroughly wash and inspect your romaine before serving to customers. This was incredibly disappointing as I’m jumping through hoops trying to get a refund for one expensive salad, while others are wasted due to this experience. I will not be returning to sweet greens nor any of the people in this office.
Atmosphere: 1
Food: 1
Service: 5
Gerardo Olvera
The food is very good and healthy, the staff provides excellent service, a good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Tomas Suros
Healthy and delicious. Our family's go to for a quick, nutritious meal out.
Atmosphere: 4
Food: 5
Service: 5
Nancy Gorman
Always consistent with their quality of ingredients...there's something for everyone on the menu, and very healthy ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Harvest Bowl, Kale Salad with Chicken and Balsamic Dressing, Miso Glazed Salmon
Jennifer V.
This was a Sweetgreen location open on December 26th when the other locations were closed. We ordered through the app. You will have to have an account before you can make an order through the app. Food was ready for us on the shelf when we got there.The honey mustard chicken was delicious! I have been to many different restaurants, even the fancy expensive ones. This place is a bargain and tastier than some of the pricey spots out there! Can't wait to go back and try the rest of the menu!
I love sweetgreen and this location was just as great. The staff were very friendly and I liked the eating area outside. It was very peaceful. They had a blackboard at this location with information of where each ingredient came from and the naming of the farms made the food feel more real and the experience different.
Marco Flores
My salad was missing two ingredients. When I tried calling the store, I kept getting rerouted and no one ever answered.
M.R. Abouzari
Awesome
Atmosphere: 5
Food: 5
Service: 5
Lindsay J.
Nice, fresh ingredients, ample selection. Service was friendly and quick. Little pricy for what it was, but would certainly return.
I love Sweetgreen and we’re good customers but the service we received yesterday at the La Costa location was absolutely awful. The place was empty and I stood at the register and was ignored. I understand there are lots of tasks to do but a simple acknowledgement would have been fine. Then when my friend joined me and we ordered it was all haphazard and Iill made. At that point the place had filled up and there was no opportunity to take our salads back. So sad- what’s happening at this site? First time it’s ever happened.
Atmosphere: 4
Food: 3
Service: 1
Menu is healthy and tasty.
Food: 5
Service: 4
Don’t bother ordering delivery because they rarely ever get your order right, they’ve left out the dressing for my last 3 orders and constantly forget to seal your food box for delivery. You also have an 50/50 chance that your food will be fresh, have gotten rotten vegetables numerous times. And forget about trying to reach out to someone because they have no direct way to contact the store and make it pretty impossible to get in touch with anyone in the company. This is by far the worst customer service experience I’ve ever encountered. My partner likes the food and that is the only reason I’ve come back but never again, you’ve burned me way too many times Sweetgreen, see ya never.
Atmosphere: 1
Food: 1
Service: 1
Almost always understaffed. Line takes forever.
Atmosphere: 4
Food: 5
Service: 1
Waiting time too long for 2 small orders
I did delivery for my office and the food was packaged fine - HOWEVER, I took the first bite of my food and immediately tasted dirt. I was willing to let it go but then my pregnant coworker found a live insect crawling out of her food. Now no one wants to eat their salads which we paid A LOT of money for. We both had romaine as a common factor and I would put money down that they did not thoroughly wash their romaine which in the past has caused serious illness and food recall. Whether you use pesticides or not… you should always thoroughly wash and inspect your romaine before serving to customers. This was incredibly disappointing as I’m jumping through hoops trying to get a refund for one expensive salad, while others are wasted due to this experience. I will not be returning to sweet greens nor any of the people in this office.
Atmosphere: 1
Food: 1
Service: 5
The food is very good and healthy, the staff provides excellent service, a good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Healthy and delicious. Our family's go to for a quick, nutritious meal out.
Atmosphere: 4
Food: 5
Service: 5
Always consistent with their quality of ingredients...there's something for everyone on the menu, and very healthy ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Harvest Bowl, Kale Salad with Chicken and Balsamic Dressing, Miso Glazed Salmon
This was a Sweetgreen location open on December 26th when the other locations were closed. We ordered through the app. You will have to have an account before you can make an order through the app. Food was ready for us on the shelf when we got there.The honey mustard chicken was delicious! I have been to many different restaurants, even the fancy expensive ones. This place is a bargain and tastier than some of the pricey spots out there! Can't wait to go back and try the rest of the menu!
Restaurantji Recommends
I love sweetgreen and this location was just as great. The staff were very friendly and I liked the eating area outside. It was very peaceful. They had a blackboard at this location with information of where each ingredient came from and the naming of the farms made the food feel more real and the experience different.
My salad was missing two ingredients. When I tried calling the store, I kept getting rerouted and no one ever answered.
Awesome
Atmosphere: 5
Food: 5
Service: 5
Nice, fresh ingredients, ample selection. Service was friendly and quick. Little pricy for what it was, but would certainly return.
Yummy, easy, healthy!
Atmosphere: 5
Food: 5
Service: 5