The Bagel Bakery

Rude customer service.

Ordering online was a huge let down. Bagel did not match description at all. Do those 2 photos match at all? Reported to door dash only got $5 back.

Great food even breakfast food

Atmosphere: 5

Food: 5

Service: 5

Awesome bagels and sandwiches. Great staff.

Atmosphere: 5

Food: 5

Service: 5

Great selection of toppings, fresh, delicious. So. Much. Avocado. Good service, all around great experience. Do not try to eat your sandwich in the car!

Rude staff.

Service: 1

Well, folks, buckle up for a breakfast blunder that could've been scripted for a sitcom! Walked in with a hankering for some simple bagel bliss, only to be met with the great Banana Inquisition - "Do you have a banana?" "NO." Cue the dramatic music.

I order veggie cream cheese - a staple, right? Nope, apparently, they were fresh out by 8:45 AM. Maybe it's time to scratch it off the ol' menu, or perhaps summon the cream cheese fairy a bit earlier?

Then, in a twist of fate, my sesame bagel dreams turned into an everything bagel reality. As I was mid-sentence, specifying my veggie toppings like a bagel artist, the staff decided it was their cue to exit stage left. And the masterpiece they left me with? A charcoal rendition of what once was a bagel.

Look, I get it, Saturdays are tough for everyone, but if you're in the customer service biz, a smile can go a long way. We were as sweet as the banana we couldn't have, and still, we got served a comedy of errors.

So here's a tip: if you're planning on delivering service with a side of sass and burnt offerings, might as well go full Robin Hood and give those bagels away for free. Otherwise, maybe just stick to the script and toast the bagels, not burn them.

Atmosphere: 2

Food: 2

Service: 1

They burnt my bagel and when my husband went to go tell them, they told them that was the way it was supposed to be. After being extremely unpleasant, they made it again and it was still burnt. I got a simple bagel with cream cheese. The younger lady in there should not be working there. She was so rude and impatient even when we told her it was our first time there and needed a minute to look at the menu, we weren’t even holding up the line. Save yourself and don’t come here.

Atmosphere: 1

Food: 1

Service: 1

They burnt the crap out of my bagel and I asked if they could remake it and the girl said “that’s how it’s supposed to be” and then acted as if I was some sort of idiot when I kindly asked to remake it.

Atmosphere: 2

Food: 1

Service: 1

This is the 3rd time my food came out burnt and black. Today I ordered food again and it parts if it was black. It left my hands black and it tasted nasty. I took a picture but have no idea where to upload it. My entire right hand was black.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Lox, New Yorker, B L T

First time and last, it would be good to smile and be friendly to the people who consume in your business.

Atmosphere: 2

Food: 4

Service: 1

The California nosh is a must try!

Atmosphere: 4

Food: 5

Service: 5

Great selection of bagels, bagel breakfast and regular sandwiches. Also loved the fresh squeezed orange juice

Atmosphere: 5

Food: 5

Service: 5

Person taking our order asked to repeat it 4 times to ensure it was right, 50$ later for 2 bagels and two coffees the orders were wrong. Over priced for the quality of food

Food: 3

Service: 1

I used to come here frequently and last 2 days visited and while bagels are still delicious, the no mayo and mustard only bagel I ordered had a ton of mayo and no mustard. Returned this morning and explained yesterdays error….nice apology from one person and rude attitude and no apology from new owner.Great bagels, bad attitude.

Atmosphere: 3

Food: 5

Service: 1