I have been experiencing(6-8 months) poor blending methods or poor quality matcha. One of my main reasons to select a Matcha green tea Latte is for the "benefits" it may provide over a coffee. As a frequent matcha drinker, in my opinion Matcha isn't the best tasting tea option. It is the worst when having to experience clumps of matcha powder while I sip, after having requested oatmilk, vanilla powder/pumps, pepperment...($$$) to upgrade the taste.
Food: 2
Service: 5
Mobin N
I was at the park with my 2.5 year old who was potty training when she asked to use the bathroom. We went to this Starbucks as I figured she could use the restroom and then we'll get something to go. We went in and I noticed you need a code to get in the bathroom. I asked the lady behind the counter what the code was as my daughter (who I was holding at the time) needed to go to the bathroom. The first thing the Starbucks employee asks is if I will be making a purchase. I said but after I take my daughter to bathroom as I didn't want her to make a mess by wetting herself. The lady behind the counter then said ok just a minute and didn't provide me with the code while she was working on an order I presume. I waited as long as could before deciding to leave and go to the panda Express next door. The panda express was more busy than the Starbucks and yet their employee was much nicer and immediately gave me the code to the bathroom.
I understand that Starbucks is changing and wants you to purchase something before you can sit or use the bathroom but I would have bought something if I could get my daughter to the bathroom first.
Atmosphere: 1
Food: 1
Service: 1
Noemi Portillo
I Went through the drive thru and they got one of my drinks wrong so I asked if they could remake it. One of the girls named “Sav” I’m guessing Savanah had a really bad attitude about it! There was no need for that. A gentlemen ended up handing me my drink and was way nicer about it, which I appreciated.
Atmosphere: 2
Food: 4
Service: 2
Jasleen
I went there ordered matcha latte venti there was no sugar in it and half of the cup was covered with foam there was just less than half of the drink in it one of the bad experience on there
Vegetarian options: None
Atmosphere: 3
Food: 1
Service: 3
Clover Arlt
The barista taking the drive through orders tonight was such a delight after a very long day it was super nice to hear a cheery voice and it absolutely made my night! 💖 Ty girl keep shining bright!!
Atmosphere: 5
Food: 5
Service: 5
Kandis Aghasi
I would like to leave a customer service review regarding the manager, Jessy. The manager approached me to ask if I was going to make a purchase. In over two decades as a regular Starbucks customer, I have never experienced a manager or employee asking something like this. This is very unprofessional behavior, regardless of any company policy. It would have been nice to at least let me set my things down before asking me if i was going to make a purchase.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Shade
Wonderful service. Felt right at home!!!! Keep being amazing, Vanessa! Woohoo!
Atmosphere: 5
Food: 5
Service: 5
Shannon Thomas
Nice little coffee place, well kept up , and everyone is friendly here. As for parking not the best parking lot design, as everything is so tight fitted. I do like there outdoor patio they have. It seems they keep with the coffee, as it's not to dirty tasting, so they most clean the machines good and keep a fresh bean on hand as well fresh pot of coffee.
Atmosphere: 5
Food: 5
Service: 5
christian wilson
Purposely gave my like $20 in ones when there was fives and tens in the drawer all because I had a trump hat on then she turns to her coworker I hear her say I gave him all ones and they both laugh….
Atmosphere: 3
Food: 5
Service: 1
GIGI
If I could give this Starbucks NO STARS I would. I’ve been coming here for awhile now.I’ve been noticing new employees or transfer employees from other Starbucks…The lady at the cashier a Asian lady was extremely rude and a older white Mexican lady with lash extensions with wy seem to aslways have a bad attitude. They got mad because they have to REMAKE A DRINK THAT THEY MADE WRONG. Bad service. And take forever to take your order.
I ordered a muffin warmed and asked multiple times in between this 30 minutes that it took, I didn’t realize putting a muffin in a toaster would take more than half an hour so I ended up just leaving never got the muffin
Atmosphere: 3
Food: 3
Service: 1
Jose Lopez
I needed a coffee, and this location is open late
Atmosphere: 5
Food: 5
Service: 5
Yopps
I only came here for an ubereats order. Most of the staff were in the back and it took a few minutes for someone to come out and help me.
Atmosphere: 2
Food: 1
Service: 3
Dempa Dhaliwal
Vegetarian options: the food was good service was good great job keep up it
Atmosphere: 5
Food: 5
Service: 5
Frances Fickler
flys all over inside service was great drjnks were great but it had a lot of flies
I have been experiencing(6-8 months) poor blending methods or poor quality matcha. One of my main reasons to select a Matcha green tea Latte is for the "benefits" it may provide over a coffee. As a frequent matcha drinker, in my opinion Matcha isn't the best tasting tea option. It is the worst when having to experience clumps of matcha powder while I sip, after having requested oatmilk, vanilla powder/pumps, pepperment...($$$) to upgrade the taste.
Food: 2
Service: 5
I was at the park with my 2.5 year old who was potty training when she asked to use the bathroom. We went to this Starbucks as I figured she could use the restroom and then we'll get something to go. We went in and I noticed you need a code to get in the bathroom. I asked the lady behind the counter what the code was as my daughter (who I was holding at the time) needed to go to the bathroom. The first thing the Starbucks employee asks is if I will be making a purchase. I said but after I take my daughter to bathroom as I didn't want her to make a mess by wetting herself. The lady behind the counter then said ok just a minute and didn't provide me with the code while she was working on an order I presume. I waited as long as could before deciding to leave and go to the panda Express next door. The panda express was more busy than the Starbucks and yet their employee was much nicer and immediately gave me the code to the bathroom.
I understand that Starbucks is changing and wants you to purchase something before you can sit or use the bathroom but I would have bought something if I could get my daughter to the bathroom first.
Atmosphere: 1
Food: 1
Service: 1
I Went through the drive thru and they got one of my drinks wrong so I asked if they could remake it. One of the girls named “Sav” I’m guessing Savanah had a really bad attitude about it! There was no need for that.
A gentlemen ended up handing me my drink and was way nicer about it, which I appreciated.
Atmosphere: 2
Food: 4
Service: 2
I went there ordered matcha latte venti there was no sugar in it and half of the cup was covered with foam there was just less than half of the drink in it one of the bad experience on there
Vegetarian options: None
Atmosphere: 3
Food: 1
Service: 3
The barista taking the drive through orders tonight was such a delight after a very long day it was super nice to hear a cheery voice and it absolutely made my night! 💖 Ty girl keep shining bright!!
Atmosphere: 5
Food: 5
Service: 5
I would like to leave a customer service review regarding the manager, Jessy. The manager approached me to ask if I was going to make a purchase. In over two decades as a regular Starbucks customer, I have never experienced a manager or employee asking something like this. This is very unprofessional behavior, regardless of any company policy. It would have been nice to at least let me set my things down before asking me if i was going to make a purchase.
Atmosphere: 1
Food: 1
Service: 1
Wonderful service. Felt right at home!!!! Keep being amazing, Vanessa! Woohoo!
Atmosphere: 5
Food: 5
Service: 5
Nice little coffee place, well kept up , and everyone is friendly here.
As for parking not the best parking lot design, as everything is so tight fitted. I do like there outdoor patio they have.
It seems they keep with the coffee, as it's not to dirty tasting, so they most clean the machines good and keep a fresh bean on hand as well fresh pot of coffee.
Atmosphere: 5
Food: 5
Service: 5
Purposely gave my like $20 in ones when there was fives and tens in the drawer all because I had a trump hat on then she turns to her coworker I hear her say I gave him all ones and they both laugh….
Atmosphere: 3
Food: 5
Service: 1
If I could give this Starbucks NO STARS I would. I’ve been coming here for awhile now.I’ve been noticing new employees or transfer employees from other Starbucks…The lady at the cashier a Asian lady was extremely rude and a older white Mexican lady with lash extensions with wy seem to aslways have a bad attitude. They got mad because they have to REMAKE A DRINK THAT THEY MADE WRONG. Bad service. And take forever to take your order.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I ordered a muffin warmed and asked multiple times in between this 30 minutes that it took, I didn’t realize putting a muffin in a toaster would take more than half an hour so I ended up just leaving never got the muffin
Atmosphere: 3
Food: 3
Service: 1
I needed a coffee, and this location is open late
Atmosphere: 5
Food: 5
Service: 5
I only came here for an ubereats order. Most of the staff were in the back and it took a few minutes for someone to come out and help me.
Atmosphere: 2
Food: 1
Service: 3
Vegetarian options: the food was good service was good great job keep up it
Atmosphere: 5
Food: 5
Service: 5
flys all over inside service was great drjnks were great but it had a lot of flies
Parking: greet patking
Atmosphere: 3
Food: 4
Service: 5
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