Fast, quick service. Employees were all friendly, food was amazing, very clean store
Atmosphere: 4
Food: 4
Service: 4
Remove Me
I ordered a 16 piece meal mixed, and it was $50 and when I drove up to the drive-through to pay, it’s 10% off for seniors, and on my receipt it only said a dollar so I asked her the cashier why only dollar and she said that’s what the cash register told me to give you. So I called them up when I got home and I spoke with the most rudest person that answered the phone and I told her that I bought that mail for $50 and a senior discount for 10% and it only gave me one dollar and she told me the same thing if that’s what the register gave you I said yes but 10% of $50 is five so I should’ve got five dollars off Money is hard to come by and then she hung up on me so rude
Service: 1
William Bilsland III
Convenient location, friendly employees, good food. This location was busy, but still the employees should be checking on the dining room for cleaning. This seemed to be a corporate location because the prices were not as high as other El Pollo Loco franchise locations.
Atmosphere: 5
Food: 5
Service: 5
Joshua Perez
By the time that you are walking towards Pollo Loco, it smells terrible. Second thing they don’t have lime or salsa. They only have Taco Bell type of sauce on ketchup small packages.👎👎👎👎👎
Atmosphere: 1
Food: 2
Service: 3
Kyle Bryant
The double chicken bowl
Atmosphere: 4
Food: 5
Service: 3
Ricardo Murillo
To expensive.
Lyndsay Heard
One of the best locations we’ve been to! The customer service is excellent and usually they go above and beyond to make sure our order is correct.
Atmosphere: 5
Food: 5
Service: 5
Gilbert Gonzales
Dried out chicken. Pollo Loco has always been this way. Sides are trash as well:(
Atmosphere: 2
Food: 1
Service: 5
Deborah Lynn
My daughter wanted to try the soup. She loved it!!!!!
The chicken was good. The corn wasn't that fresh and the rice. The service wasn't the greatest long lines at the cashier. They need to hire more people to serve you. The place wasn't very clean. The tables we're dirty. They don't have enough parking spaces here. The neighborhood, it's okay. It was really busy here.🍗🌯
Atmosphere: 3
Food: 4
Service: 2
Jose Morales
All the other good service.
Atmosphere: 1
Food: 1
Service: 2
A Z
What a disappointment in your food, I ordered a double chicken bowl, no chicken, just chicken crumbs, I paid $15 for it, it's not worth going back.
Atmosphere: 3
Food: 1
Service: 3
Hugo
Expensive
Atmosphere: 5
Food: 5
Service: 5
Dream
Terrible. They said order when you're ready, I said I'm ready. Just silence. I said hello and no response. They messed up my entire order. Lady who gave my food never once looked at me. Handed my drink with soda dripping all over cup. They don't listen at all.
Great dinning experience.
Atmosphere: 5
Food: 5
Service: 5
Fast, quick service. Employees were all friendly, food was amazing, very clean store
Atmosphere: 4
Food: 4
Service: 4
I ordered a 16 piece meal mixed, and it was $50 and when I drove up to the drive-through to pay, it’s 10% off for seniors, and on my receipt it only said a dollar so I asked her the cashier why only dollar and she said that’s what the cash register told me to give you. So I called them up when I got home and I spoke with the most rudest person that answered the phone and I told her that I bought that mail for $50 and a senior discount for 10% and it only gave me one dollar and she told me the same thing if that’s what the register gave you I said yes but 10% of $50 is five so I should’ve got five dollars off Money is hard to come by and then she hung up on me so rude
Service: 1
Convenient location, friendly employees, good food. This location was busy, but still the employees should be checking on the dining room for cleaning. This seemed to be a corporate location because the prices were not as high as other El Pollo Loco franchise locations.
Atmosphere: 5
Food: 5
Service: 5
By the time that you are walking towards Pollo Loco, it smells terrible. Second thing they don’t have lime or salsa. They only have Taco Bell type of sauce on ketchup small packages.👎👎👎👎👎
Atmosphere: 1
Food: 2
Service: 3
The double chicken bowl
Atmosphere: 4
Food: 5
Service: 3
To expensive.
One of the best locations we’ve been to! The customer service is excellent and usually they go above and beyond to make sure our order is correct.
Atmosphere: 5
Food: 5
Service: 5
Dried out chicken. Pollo Loco has always been this way. Sides are trash as well:(
Atmosphere: 2
Food: 1
Service: 5
My daughter wanted to try the soup. She loved it!!!!!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The chicken was good. The corn wasn't that fresh and the rice. The service wasn't the greatest long lines at the cashier. They need to hire more people to serve you. The place wasn't very clean. The tables we're dirty. They don't have enough parking spaces here. The neighborhood, it's okay. It was really busy here.🍗🌯
Atmosphere: 3
Food: 4
Service: 2
All the other good service.
Atmosphere: 1
Food: 1
Service: 2
What a disappointment in your food, I ordered a double chicken bowl, no chicken, just chicken crumbs, I paid $15 for it, it's not worth going back.
Atmosphere: 3
Food: 1
Service: 3
Expensive
Atmosphere: 5
Food: 5
Service: 5
Terrible. They said order when you're ready, I said I'm ready. Just silence. I said hello and no response. They messed up my entire order. Lady who gave my food never once looked at me. Handed my drink with soda dripping all over cup. They don't listen at all.
Atmosphere: 1
Food: 3
Service: 1
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