I ordered a large salad and only received lettuce and chips there was no cilantro or cotija cheese at all so disappointing when I got to my destination to far to go right back
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chips
Tyrantfan M
So it's good food, but my first time inside. (We usually just use the drive thru) There was no one working the counter. I had to order my family's meal on a computer. They don't have people taking the order.
The prices are going up and you are cutting jobs, that's pretty mean. Cutting jobs to fire humans and replacing them with computers and still raising the price is just greed in full force I feel.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: 2pc Chicken - Breast & Wing Meal, Salsa Roja Fiery, Mashed Potatoes with Gravy, Macaroni & Cheese
Jordan M
So it's good food, but my first time inside. (We usually just use the drive thru) There was no one working the counter. I had to order my family's meal on a computer. They don't have people taking the order.
The prices are going up and you are cutting jobs, that's pretty mean. Cutting jobs to fire humans and replacing them with computers and still raising the price is just greed in full force I feel.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: 2pc Chicken - Breast & Wing Meal, Salsa Roja Fiery, Mashed Potatoes with Gravy, Macaroni & Cheese
Junior Medina
I come here a lot never consistent very bad service
K Castillo
I ordered drive thru a classic chicken tostada and regular chips and guacamole. There is no chicken to be found in my tostada. Not the first time they screw up my order either. Worst pollo loco location. Dont go there.
Atmosphere: 3
Food: 1
Service: 1
karla castillo
I ordered drive thru a classic chicken tostada and regular chips and guacamole. There is no chicken to be found in my tostada. Not the first time they screw up my order either. Worst pollo loco location. Dont go there.
Atmosphere: 3
Food: 1
Service: 1
Rafael Castro
Picked up some food yesterday with fours sides and a drink. They gave me wrong sides, and sent me off with no sporks, or napkins. Not sure if I was supposed to use my hands to eat and my clothes to clean or not. It's pretty inconvenient when you barely have time to eat because of how busy my work schedule is. It should be second nature to provide those items with your order at the window. Retraining moments.
Atmosphere: 3
Food: 1
Service: 1
Philip Rosin
Good place, very clean!
Atmosphere: 5
Food: 5
Service: 5
Quetzali Painting
Food is great, but because it is a new location, they are kind of slow in the drive thru
We have a Pollo Loco near our house but we rather drive a little further to come to this location. The employees are always so friendly and the restaurant clean. Narda helped us today and she was so helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plato De Pollo De 3 Piezas Arroz Frijoles Y Tortillas De Harina
Ministerio de Niños Soldados De Jesucristo
I like this place, the chicken ? the variarity of food. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
R Johnson
I ordered the most expensive chicken burrito and there was only like three pieces of chicken in it and half of them were burned ? I did not complain or ask for another one because I did not want the cook spitting in my food. The person at the front the cashier was super friendly and nice and the guy mopping the floors and cleaning up was also very nice.But in the future , I will go hungry before I eat there again..
Tim Gin
My First and last time I will be eating here. First of all, the lights on the outside was not turned on at 7:30pm. Didn't know if they were opened or not. I asked why the lights were turned off, and the guy in the front didn't know why. He said it was on a timer. And it took over 7 minutes before someone came to the front to take my order. And there wasn't anyone in the place. Didn't feel good about this place. They were already cleaning up the grill to go home. They put a sign up and said they were out of bone in chicken. How can you run a business that sells mainly chicken and not have it on hand. The owner needs to take a serious look and his employees and get rid of the ones that doesn't want to work there. This is very poor management. Do not go to this place.
Chipotle guacamole chicken burritos are Mmmm.
I ordered a large salad and only received lettuce and chips there was no cilantro or cotija cheese at all so disappointing when I got to my destination to far to go right back
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chips
So it's good food, but my first time inside. (We usually just use the drive thru)
There was no one working the counter. I had to order my family's meal on a computer. They don't have people taking the order.
The prices are going up and you are cutting jobs, that's pretty mean. Cutting jobs to fire humans and replacing them with computers and still raising the price is just greed in full force I feel.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: 2pc Chicken - Breast & Wing Meal, Salsa Roja Fiery, Mashed Potatoes with Gravy, Macaroni & Cheese
So it's good food, but my first time inside. (We usually just use the drive thru)
There was no one working the counter. I had to order my family's meal on a computer. They don't have people taking the order.
The prices are going up and you are cutting jobs, that's pretty mean. Cutting jobs to fire humans and replacing them with computers and still raising the price is just greed in full force I feel.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: 2pc Chicken - Breast & Wing Meal, Salsa Roja Fiery, Mashed Potatoes with Gravy, Macaroni & Cheese
I come here a lot never consistent very bad service
I ordered drive thru a classic chicken tostada and regular chips and guacamole. There is no chicken to be found in my tostada. Not the first time they screw up my order either. Worst pollo loco location. Dont go there.
Atmosphere: 3
Food: 1
Service: 1
I ordered drive thru a classic chicken tostada and regular chips and guacamole. There is no chicken to be found in my tostada. Not the first time they screw up my order either. Worst pollo loco location. Dont go there.
Atmosphere: 3
Food: 1
Service: 1
Picked up some food yesterday with fours sides and a drink. They gave me wrong sides, and sent me off with no sporks, or napkins. Not sure if I was supposed to use my hands to eat and my clothes to clean or not. It's pretty inconvenient when you barely have time to eat because of how busy my work schedule is. It should be second nature to provide those items with your order at the window. Retraining moments.
Atmosphere: 3
Food: 1
Service: 1
Good place, very clean!
Atmosphere: 5
Food: 5
Service: 5
Food is great, but because it is a new location, they are kind of slow in the drive thru
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
We have a Pollo Loco near our house but we rather drive a little further to come to this location. The employees are always so friendly and the restaurant clean. Narda helped us today and she was so helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plato De Pollo De 3 Piezas Arroz Frijoles Y Tortillas De Harina
I like this place, the chicken ? the variarity of food. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
I ordered the most expensive chicken burrito and there was only like three pieces of chicken in it and half of them were burned ? I did not complain or ask for another one because I did not want the cook spitting in my food. The person at the front the cashier was super friendly and nice and the guy mopping the floors and cleaning up was also very nice.But in the future , I will go hungry before I eat there again..
My First and last time I will be eating here. First of all, the lights on the outside was not turned on at 7:30pm. Didn't know if they were opened or not. I asked why the lights were turned off, and the guy in the front didn't know why. He said it was on a timer. And it took over 7 minutes before someone came to the front to take my order. And there wasn't anyone in the place. Didn't feel good about this place. They were already cleaning up the grill to go home. They put a sign up and said they were out of bone in chicken. How can you run a business that sells mainly chicken and not have it on hand. The owner needs to take a serious look and his employees and get rid of the ones that doesn't want to work there. This is very poor management. Do not go to this place.
Atmosphere: 1
Food: 2
Service: 1
Nice and clean
Atmosphere: 5
Food: 5
Service: 5
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