Firehouse Subs Chino Spectrum Mall

Love firehouse. Come here quite often & there's never an issue. The food is usually out quick, its clean and a great place to grab lunch/dinner.

Atmosphere: 4

Food: 4

Service: 4

The brisket cheddar with extra toast was done perfectly!!

Atmosphere: 5

Food: 5

Service: 5

Just purchased myself A medium Italian sandwich. The best thing yet. I highly recommend that you bring extra money because you will need an additional sandwich. With the new added hot sauce bar paired with the sizzling scorpion and the gator hammock sauce with an ice cold Coke and a side of chips and you will not be left unsatisfied. I will be coming back here again and again. The hot sauce bar paired with a beautiful Italian sandwich definitely makes for a good trip. Thank you to all the first responders. And the sandwich makers. P.S. this is a photo of the aftermath.

Atmosphere: 5

Food: 5

Service: 5

The Turkey Bacon Ranch hot sandwich is always my to go to. Also had tried the Garlic Bread. Just needed more garlic and butter and prefer less toasted but was pretty good. Staff were friendly. Would likely to return soon. Thanks Firehouse Subs!

Atmosphere: 5

Food: 5

Service: 5

Sandwiches usually taste best if you order near opening time. I get my usual Pastrami and the mayonnaise and Provolone cheese they use is this layer of delightful goodness. Will definitely order regularly.

Atmosphere: 5

Food: 5

Service: 5

The customer experience is terrible. This curly-haired woman was wearing headphones while working. She pretended not to see the customer when I came. I called her several times but she pretended didn't hear me. In the end, the straight-haired lady served me…Terrible working attitude！

Atmosphere: 1

Food: 1

Service: 1

I had the Club on a Sub, and it was delicious.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Club on a Sub

Sandwich was good but Sodas are horribly watered down. Even Coca-Cola Cola with no ice tasted more like water than Coke. I found out talking to people that this particular firehouse always have badly watered down Sodas and no one likesthem.

Ordering on the app is easy and convenient. The place is clean and the staff are friendly. Oh yeah, the food is delicious, too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Italian

My 2nd time back in years and the Sandwich was 10/10. The customer service was exceptional and I felt compelled to leave a review.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich and Pickle

Great location closest to me, but I wish the sauce bar had cups

Atmosphere: 5

Food: 5

Service: 5

This place absolutely sucks when it comes to service, they are rude, don't know hospitality and the atmosphere felt very hostile between the employees. We came at 830pm they close at 9pm and you'd think we walked in right at 8:59pm because of the way they rushed us while ordering. We've never been here so we were asking simple quick questions and looking over the menu but the women at the register kept answering for my partner everytime I asked him a question about his order. While waiting for our food, the same employee rudely told her colleague to hurry up when mopping and while she swept she kept aggressively moving rhe chairs. I couldn't even have a conversation with my partner because i couldn't here him due to her being blatantly disrespectful towards us, the guest. We won't be back, be mindful, if this is the way the manager watches her employees work, which she was watching us the whole time, then I can't imagine the service would be any better at any point. They obviously don't care.

Atmosphere: 1

Food: 2

Service: 1

Food was great! Staff very friendly. Used my rewards points so two large sandwiches for free!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef & Cheddar Brisket

Horrible, service and Horrible owners . I can't believe they are still in business. I ordered a sandwich for a child and when they messed up had me repay to make it instead of taking responsibility for their employer who got the order wrong . This is not the first time . The sandwich are always soggy and cold , lunch meat taste like it's old and sitting out . I would never recommend this place to anyone

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips

I really love this firehouse subs.. I always thought that subway is the best but 2day this place is the greatest... will be seeing me more often now that's for sure

Atmosphere: 5

Food: 5

Service: 5