Jack In The Box
12511 Central Ave, Chino
(909) 591-7880
Recent Reviews
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I went to this jack in box at 2am for a quick grab. As I pulled up in the drive through, I called for an employee 3 times, approximately sitting there for two minutes total. It was complete silence. I pulled up to the window, no one was there. Keep in mind all the lights are on and it’s open 24 hours. As I was driving off exiting the drive thru, I was looking in through the windows, looking at the front desk. I’ve noticed some movement behind the counter. So I decided to drive off, exiting the parking lot disappointed. As I left the premises. I went about two neighborhoods down the street, then decided to return back to jack in a box out of curiosity to see if it was my imagination, or there were actually employees there. I drive back to jack in a box, only to see two women exiting the building entering there white car. That’s pathetic.
Do not order any food from this place, the whole environment is dirty, the worker made mistake to the food we ordered online, we ordered the chicken sandwich without bacon online, and find out that they still add bacon to the chicken later on, so disappointed!
Atmosphere: 1
Food: 1
Service: 1
Went there today around 4:00pm. Went to the front counter and the young guy working at the front counter took my order but was very rude and had no customer service skills whatsoever. I ordered 2 tacos and a small curly fry. He bagged my order up and sort of threw it on the counter and said “bye” and walked away. If you don’t like your job young man then you should've not applied for it lol. Very rude… The tacos were good though. ☹️☹️ Most likely won’t return to this location though.
Atmosphere: 2
Food: 2
Service: 1
The tacos at this Jack are never good
Atmosphere: 3
Food: 2
Service: 3
The service it’s really bad the cashier’s have bad actitud, I never come back at this location again.
Atmosphere: 1
Food: 2
Service: 5
Recommended dishes: Jumbo Jack
I love this place ?
Atmosphere: 5
Food: 5
Service: 5
Another franchise bends to the "kiosk only" way of doing business. Food was good, but as always happens, service falters once the kiosks go in.
Atmosphere: 4
Food: 5
Service: 2
Clean...proper atmosphere
Atmosphere: 5
Food: 4
Service: 5
To slow
Atmosphere: 1
Food: 1
Service: 1
They gave my order wrong and then when I asked them to please change it, the manager came ask for the wrong drink back just to throw it to the trash in front of my whole family. Guy with a really bad attitude shouldn’t have people like that as a manager. NEVER COMING BACK TO THIS PLACE AGAIN.
Restaurantji Recommends
Manager with attitude, worst combination and lier on top.
I feel sorry for the employees in this location.
I will submit a complaint to headquarters.
Atmosphere: 1
Food: 1
Service: 1
I'd give a 5 star ,but honestly This jack in the box needs to do better.
Previously they forgot my 4 Tacos that they charged me for.
This time they charged me for add ons & they didn't even add it on...
They don't take orders well and they don't give you a complete meal and they still get upset.
Atmosphere: 1
Food: 3
Service: 1
I do not recommend going at night. We went there to get chicken tenders, boba drink, tiny tacos and a medium coke with no ice. They forgot the Coke. So we went back and went into a line that so happened to be the same people that were behind us the first time we got there so I'm assuming they got their order wrong. We showed them the receipt and asked for the Coke with no ice. They gave it to us with no word....it still had ice in it.
Atmosphere: 4
Food: 4
Service: 2
No place better for quick tacos at 1am
Atmosphere: 2
Food: 5
Service: 5
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