Terrible service. Had to tell them 3 times I wanted the Giant. The pink lemonade wasn’t working, had to ask twice if they could fix it. I was told yes, when I can get to it. 😳
Tina S
I have a gluten allergy and the entire staff worked to ensure no cross contamination. They cleaned the slicer, sliced my sandwich on parchment away from the regular cutting board and used clean and different utensils to cut and make my sandwich. They even have udi cookies!
Deniece Farnsworth
Whenever I am on shift and want a sandwich, I go to Jersey Mike's. I love their fresh subs and ingredients. My only complaint would be that I have to pay 1.25 extra for gluten-free bread. Paying extra for an allergy I didn't ask for kinda stinks. But, the food is very good and I love my no. 13 Italian.
Dietary restrictions: Gluten free bread for an extra charge.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: The Original Italian
vanessa s
ordered through the phone in the evening time, nobody in the store when i got there, but it took way extra than it should’ve been because of the coworkers talking to each other instead of being fast with my sandwich as i’m standing waiting there for it to be made, the bread was wrong, and instead of refilling the mayo bottle, the girl was lazy and just opened the lid and poured it out through the bottle. now all i can taste is mayonnaise.
Atmosphere: 2
Food: 3
Service: 2
Delane Martinez
I recently placed an online order for two sandwiches. While eating, my partner found a hair in his sandwich, so we returned it. Unfortunately, as I continued eating mine, I found a hair as well. It’s extremely disappointing to find such a lack of attention to food safety. This kind of issue is unacceptable, and I hope management addresses it to ensure better quality control in the future. That just killed my appetite.
Atmosphere: 1
Food: 1
Service: 1
Jason Smith
The heavy set girl on the morning shift is rude.
Atmosphere: 1
Food: 1
Service: 1
Mark Gutensohn
This is the best Jersey Mike's in Chino and the surrounding area. The place is always clean, the employees are very nice, the employees function as a team to get through rushes. They communicate with each other so well to make sure everything functions properly. I wish communication was this good at my work. The food is amazing and this is my store. It is a little further from my house but worth it.
Atmosphere: 5
Food: 5
Service: 5
Karen Becerra
Need to pay attention to online orders. I ordered sandwiches with wheat bread and got all white bread. Tried calling and they never answered.
Genie Pennington
Marked my order wrong
Hugo Gamez
I ordered a sub very delicious ? ?.But I'm very disappointed with the person who was at the registered ,she was with gloves but she wast taking the money ? then she went to tosh the food wit the same gloves ? she didn't changed it the was my only problem ?For the rest I love tha place.
I got disappointed because my sandwich is supposed to have sauce on it, not depth on sauce, I have to use napkins to get the sauce out and try to enjoy the food , bad prep of the
Atmosphere: 1
Food: 1
Service: 1
dc cruz
Great tasting gotta try this place ?????
Atmosphere: 5
Food: 5
Service: 5
Lisa Sanchez
Great customer service
Jr Rodriguez
The sandwiches there are really delicious and the employees are very kind and friendly.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips
Frank Jaramillo
The tuna sandwiches are the best on wheat bread but a little pricey
Terrible service. Had to tell them 3 times I wanted the Giant. The pink lemonade wasn’t working, had to ask twice if they could fix it. I was told yes, when I can get to it. 😳
I have a gluten allergy and the entire staff worked to ensure no cross contamination. They cleaned the slicer, sliced my sandwich on parchment away from the regular cutting board and used clean and different utensils to cut and make my sandwich. They even have udi cookies!
Whenever I am on shift and want a sandwich, I go to Jersey Mike's. I love their fresh subs and ingredients. My only complaint would be that I have to pay 1.25 extra for gluten-free bread. Paying extra for an allergy I didn't ask for kinda stinks. But, the food is very good and I love my no. 13 Italian.
Dietary restrictions: Gluten free bread for an extra charge.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: The Original Italian
ordered through the phone in the evening time, nobody in the store when i got there, but it took way extra than it should’ve been because of the coworkers talking to each other instead of being fast with my sandwich as i’m standing waiting there for it to be made, the bread was wrong, and instead of refilling the mayo bottle, the girl was lazy and just opened the lid and poured it out through the bottle. now all i can taste is mayonnaise.
Atmosphere: 2
Food: 3
Service: 2
I recently placed an online order for two sandwiches. While eating, my partner found a hair in his sandwich, so we returned it. Unfortunately, as I continued eating mine, I found a hair as well. It’s extremely disappointing to find such a lack of attention to food safety. This kind of issue is unacceptable, and I hope management addresses it to ensure better quality control in the future. That just killed my appetite.
Atmosphere: 1
Food: 1
Service: 1
The heavy set girl on the morning shift is rude.
Atmosphere: 1
Food: 1
Service: 1
This is the best Jersey Mike's in Chino and the surrounding area. The place is always clean, the employees are very nice, the employees function as a team to get through rushes. They communicate with each other so well to make sure everything functions properly. I wish communication was this good at my work. The food is amazing and this is my store. It is a little further from my house but worth it.
Atmosphere: 5
Food: 5
Service: 5
Need to pay attention to online orders. I ordered sandwiches with wheat bread and got all white bread. Tried calling and they never answered.
Marked my order wrong
I ordered a sub very delicious ? ?.But I'm very disappointed with the person who was at the registered ,she was with gloves but she wast taking the money ? then she went to tosh the food wit the same gloves ? she didn't changed it the was my only problem ?For the rest I love tha place.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
I got disappointed because my sandwich is supposed to have sauce on it, not depth on sauce, I have to use napkins to get the sauce out and try to enjoy the food , bad prep of the
Atmosphere: 1
Food: 1
Service: 1
Great tasting gotta try this place ?????
Atmosphere: 5
Food: 5
Service: 5
Great customer service
The sandwiches there are really delicious and the employees are very kind and friendly.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips
The tuna sandwiches are the best on wheat bread but a little pricey
Atmosphere: 4
Food: 5
Service: 5
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