McDonald's

14605 Ramona Ave, Chino
(909) 393-3885

Recent Reviews

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Brandon Lopez

They are slow sometimes but other then that not bad

Atmosphere: 5

Food: 5

Service: 4

matthew stingley

No more refills at this location, I'll never be back out of principle. This was a choice by this franchises owner.

We come here once a week, after the kids karate and spend anywhere from 40 to 45 dollars. Seems like a poor business model. I hope that $0.05 Coke's worth losing that $200 a month that we spend here. Looks like other reviews are feeling the same way. Don't waste your time here. Go up the street there's no telling what else they're cutting corners on. Read what McDonald's corporate office has to say below.

Individual franchise decisions:
The decision to charge for refills will be made by each individual restaurant owner, not a corporate mandate.

Atmosphere: 1

Food: 4

Service: 1

James K

Do not go to this McDonald's when you request a refill on your soda they tell you that they will not refill it when you spend over $14 for a meal and they won't let you have a refill of soda that shows you that this chain is filled with greed and the chain owner of this McDonald's should be ashamed of themselves

Atmosphere: 3

Food: 3

Service: 3

Victoria

Rude manager did nothing ate over people's food dont they have a break room she hads red hair and glasses

Atmosphere: 1

Food: 3

Service: 1

Christina L

Fast service! Right down the street from my job and customer service is excellent!

Zhou

Clean restroom

Atmosphere: 5

Food: 3

Caesar Flores

Nice and clean place 👌

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac, Sausage Mcmuffin with Egg

Ari Becerril

Their ice cream machine never works.

Atmosphere: 1

Food: 1

Service: 1

Russ S

If you order a Minecraft meal with chicken nuggets for your kids, do NOT get the 'Nether Flame' sauce. This sauce is blistering hot/spicy and completely inappropriate for kids.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Cheeseburger, Chicken Mcnuggets, World Famous Fries

Levaai Alailima

Female at the window Drive thru was not helpful with my mobile app.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Filet-O-Fish, Hamburger, French Fries

M S

Shocking - the ice cream machine is “broken” again
.which means they don’t do timely cleaning and sanitation and the auto-shutoff triggered because they did not clean it out in time (that’s the reason behind so many McDonald’s always having their ice cream machines “down”, they are programmed to shut off if cleaning hasn’t been performed for even the minimum required amounts.

Atmosphere: 2

Food: 1

Service: 1

Parco

This McDonald's location has serious issues with order management and customer service. I placed a mobile order, but when I arrived, the staff couldn’t find my order and asked me to place a new one. The manager assured me that I would not be charged, but my credit card was still billed.

Despite multiple attempts to contact customer service, my refund request was ignored and my case was closed without resolution. If you experience any issues here, do not expect McDonald's to help you. Proceed with caution when ordering from this location.

Atmosphere: 2

Food: 3

Service: 1

Iris Torres Gonzalez

Screens at kiosk were disgusting!

Atmosphere: 1

Food: 5

Service: 3

Robert Nadel

Slowest McDonalds in the history of McDonalds. Terribly understaffed never returning.

Atmosphere: 1

Food: 5

Service: 1

Bucky “Da'Buck” Stewart

My wife and I stopped at McDonald's for a bite to eat after Church. I pulled up to the curbside pickup and made my order on the app. We waited about 4 minutes before they brought our order out to my vehicle. Their service was fast! Courteous, and friendly. The food was hot and tastee, I recommend this McDonald's to anyone that loves their food.

Vegetarian options: I'm not a vegetarian so I'm not the one to ask.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin with Egg

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