We were greeted effusively and sat on time. The food was surprisingly good. The service was okay. The drinks were poorly made and very small. They’re under construction so we were looking at plywood above us but they made due with the current ambiance. Overall, I give it three stars and they’re overpriced on their entrees, drinks, etc. Essentially, they offer Beverly Hills pricing for a Chino caliber restaurant.
Atmosphere: 3
Food: 4
Service: 3
Ali H
First time here and we were really impressed. We tried the salmon and the chili sea bass—both were excellent, along with the sides. The atmosphere was warm and welcoming, and the service was outstanding. Jordan went above and beyond to make sure we had everything we needed. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Tristen Dalie
Fantastic food, service, and ownership.
Atmosphere: 5
Food: 5
Service: 5
michael guevara
Everything was good except the Brussel sprouts. They were extremely salty
Atmosphere: 5
Food: 5
Service: 5
Johnson B.
I had heard great things about this restaurant in Chino from friends and Yelp reviews, so my expectations were high. My girlfriend and I had been looking forward to dining here for a while, and we decided to celebrate our 3 year anniversary here this past Wednesday night.
The night started off on a positive note: the restaurant had a cozy ambiance with pleasant music, and the staff left a personalized anniversary card with heart confetti on our table -- a thoughtful touch I appreciated since I had mentioned our celebration in the reservation.
Unfortunately, that's where the positives ended.
Our server, Jordan, was friendly but clearly inexperienced. He struggled with multitasking and took longer than expected to take our order using the tablet. Both my girlfriend and I have past experiences in the restaurant industry as servers, so we know this wasn't due to a busy night -- the place was relatively slow. Jordan also didn't seem knowledgeable about the menu or ingredients, and he kept running back and forth to the kitchen for basic questions.
He recommended the swordfish with eggplant as the special of the night, which my girlfriend ordered, and I got the Wagyu Ribeye. I asked for grilled onions on the side -- a pretty standard topping request at most gourmet bistros -- but was told they weren't available. Odd, but I let it go. Thankfully, my steak came out perfectly cooked and well-seasoned.
The real issue came with the swordfish with eggplant dish. Right away, my girlfriend commented that it was dry and completely bland. I tasted it myself and agreed -- it was far from the standard you'd expect, especially for a nightly special. We flagged it to Jordan, who didn't show much empathy or concern. He simply said he'd take it back. We requested the salmon instead.
To make matters worse, it took over 25 minutes for the replacement dish to arrive. By then, my ribeye was cold since I had waited to eat with my girlfriend. Again, Jordan didn't acknowledge the delay or offer to accommodate us in any meaningful way. He lacked the attentiveness and awareness expected at a higher-end restaurant, and it really put a damper on what was supposed to be a special night.
When the bill came, the swordfish dish (which we didn't eat) was removed -- which is fair -- but no other accommodation was offered for the overall inconvenience. We had to ask if anything else could be done. Jordan went to speak with a manager and returned offering either 10% off the replacement dish or removing a glass of basic champagne from the bill. He laughed while presenting the options, which came across as unprofessional and dismissive given the situation.
In the end, while I appreciated the personalized card and initial gesture, the poor service, disappointing food quality (especially the special), and lack of accountability really soured the experience.
This place might be great on other nights, and I understand not every experience is perfect -- but I felt it was important to share our honest experience so others celebrating something meaningful aren't left feeling like we did.
Atmosphere: 5
Food: 1
Service: 1
A B
Awesome place for a very intimate personal gathering. Service impeccable. Food was delish enough not to share and the wine pair with our food. Living this quaint place .
Atmosphere: 5
Food: 5
Service: 5
Janet Preston
Private party wedding shower. Absolutely fabulous. Wonderful small restaurant. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Robinson
This place is so wonderful and unique. The service is excellent from the time you walk in. The food is exquisite as well, you won't be disappointed. They can get busy so best to plan ahead and make reaervations.
Sandra L. Davis
Great place for a special dinner.
Atmosphere: 5
Food: 5
Service: 5
Brian Sedoris
Nothing I repeat nothing I've had from here has disappointed.
We’ve heard great things about Owen’s Bistro and we finally tried it. I wish we came here sooner! The staff was extremely welcoming and attentive. Both my husband and I enjoyed our meals very much. I had the short rib parpadelle with a salad and he had soup and the seared ahi special. We also started with the bread and garlic butter which was so good too. Finished the meal with a slice of coconut cake which was seriously the best coconut cake I’ve ever had. I can’t remember the last time that I’ve enjoyed a meal so much!
Erica Grizzelle
We were excited to try this place out. The location and restaurant were beautiful. However, it felt as if we were a burden to the staff. We had a reservation for 5:00PM and arrived at 4:59PM(the second party to arrive) and the staff just seemed annoyed. We were seated approximately seven min after our arrival. We were waiting for one more friend and were told at 5:24PM that we needed to order by 5:30PM or would need to leave. We ordered at 5:30PM. However, as everyone else was receiving their food, we waited for 1 hour for our meals.
Once we did receive our food, it was ok. For the price, we were expecting more (spent over 200.00 for three meals, two sodas and 1 water). The salad was drenched in vinaigrette.
I wish the experience and food did not turn out the way it did.
Vijay Patel
Owens Bistro is a Husband and wife run Restaurant in Chino for many years. We had been to it when it first opened and again recently with our friends . It was just as it was when it opened, Really friendly welcome great ambiance and attentive service. The food we had was prepared well and tasted great . Its rare for a Restaurant to exist for this long , survive the pandemic and still be just as good as it was the day it opened . Before I forget tge cocktails are great, I had a mean Manhattan.
Jowen Pan
Excellent outstanding service We have wonderful time ❤️❤️❤️ Thank you so much again for everything 🙏🙏🙏
Loren Van Tilburg
We have been here a few times and I have to say this time was not it. There were only 3 tables with people. We were there first and got our food last even though we placed our order before the 3rd table was even sat. I ordered the special, it came with two 3 oz medallions, lobster tail, scoop of potatoes and 3 small asparagus. The meat was not warm and the lobster was not all the way cooked, still partly raw. Ordered a side of asparagus, you get 10 small ones for $10. When the server took my plate he said, wow you really ate everything as he looked in the lobster shell. Who says that? Am I suppose to leave it behind? This plate was $95. They were fully staffed it seemed, and on point with the water refills, but for the prices I would expect more.
We were greeted effusively and sat on time. The food was surprisingly good. The service was okay. The drinks were poorly made and very small. They’re under construction so we were looking at plywood above us but they made due with the current ambiance. Overall, I give it three stars and they’re overpriced on their entrees, drinks, etc. Essentially, they offer Beverly Hills pricing for a Chino caliber restaurant.
Atmosphere: 3
Food: 4
Service: 3
First time here and we were really impressed. We tried the salmon and the chili sea bass—both were excellent, along with the sides. The atmosphere was warm and welcoming, and the service was outstanding. Jordan went above and beyond to make sure we had everything we needed. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Fantastic food, service, and ownership.
Atmosphere: 5
Food: 5
Service: 5
Everything was good except the Brussel sprouts. They were extremely salty
Atmosphere: 5
Food: 5
Service: 5
I had heard great things about this restaurant in Chino from friends and Yelp reviews, so my expectations were high. My girlfriend and I had been looking forward to dining here for a while, and we decided to celebrate our 3 year anniversary here this past Wednesday night.
The night started off on a positive note: the restaurant had a cozy ambiance with pleasant music, and the staff left a personalized anniversary card with heart confetti on our table -- a thoughtful touch I appreciated since I had mentioned our celebration in the reservation.
Unfortunately, that's where the positives ended.
Our server, Jordan, was friendly but clearly inexperienced. He struggled with multitasking and took longer than expected to take our order using the tablet. Both my girlfriend and I have past experiences in the restaurant industry as servers, so we know this wasn't due to a busy night -- the place was relatively slow. Jordan also didn't seem knowledgeable about the menu or ingredients, and he kept running back and forth to the kitchen for basic questions.
He recommended the swordfish with eggplant as the special of the night, which my girlfriend ordered, and I got the Wagyu Ribeye. I asked for grilled onions on the side -- a pretty standard topping request at most gourmet bistros -- but was told they weren't available. Odd, but I let it go. Thankfully, my steak came out perfectly cooked and well-seasoned.
The real issue came with the swordfish with eggplant dish. Right away, my girlfriend commented that it was dry and completely bland. I tasted it myself and agreed -- it was far from the standard you'd expect, especially for a nightly special. We flagged it to Jordan, who didn't show much empathy or concern. He simply said he'd take it back. We requested the salmon instead.
To make matters worse, it took over 25 minutes for the replacement dish to arrive. By then, my ribeye was cold since I had waited to eat with my girlfriend. Again, Jordan didn't acknowledge the delay or offer to accommodate us in any meaningful way. He lacked the attentiveness and awareness expected at a higher-end restaurant, and it really put a damper on what was supposed to be a special night.
When the bill came, the swordfish dish (which we didn't eat) was removed -- which is fair -- but no other accommodation was offered for the overall inconvenience. We had to ask if anything else could be done. Jordan went to speak with a manager and returned offering either 10% off the replacement dish or removing a glass of basic champagne from the bill. He laughed while presenting the options, which came across as unprofessional and dismissive given the situation.
In the end, while I appreciated the personalized card and initial gesture, the poor service, disappointing food quality (especially the special), and lack of accountability really soured the experience.
This place might be great on other nights, and I understand not every experience is perfect -- but I felt it was important to share our honest experience so others celebrating something meaningful aren't left feeling like we did.
Atmosphere: 5
Food: 1
Service: 1
Awesome place for a very intimate personal gathering. Service impeccable. Food was delish enough not to share and the wine pair with our food. Living this quaint place .
Atmosphere: 5
Food: 5
Service: 5
Private party wedding shower. Absolutely fabulous. Wonderful small restaurant. We will be back.
Atmosphere: 5
Food: 5
Service: 5
This place is so wonderful and unique. The service is excellent from the time you walk in. The food is exquisite as well, you won't be disappointed. They can get busy so best to plan ahead and make reaervations.
Great place for a special dinner.
Atmosphere: 5
Food: 5
Service: 5
Nothing I repeat nothing I've had from here has disappointed.
Restaurantji Recommends
We’ve heard great things about Owen’s Bistro and we finally tried it. I wish we came here sooner! The staff was extremely welcoming and attentive. Both my husband and I enjoyed our meals very much. I had the short rib parpadelle with a salad and he had soup and the seared ahi special. We also started with the bread and garlic butter which was so good too. Finished the meal with a slice of coconut cake which was seriously the best coconut cake I’ve ever had. I can’t remember the last time that I’ve enjoyed a meal so much!
We were excited to try this place out. The location and restaurant were beautiful. However, it felt as if we were a burden to the staff. We had a reservation for 5:00PM and arrived at 4:59PM(the second party to arrive) and the staff just seemed annoyed. We were seated approximately seven min after our arrival. We were waiting for one more friend and were told at 5:24PM that we needed to order by 5:30PM or would need to leave. We ordered at 5:30PM. However, as everyone else was receiving their food, we waited for 1 hour for our meals.
Once we did receive our food, it was ok. For the price, we were expecting more (spent over 200.00 for three meals, two sodas and 1 water). The salad was drenched in vinaigrette.
I wish the experience and food did not turn out the way it did.
Owens Bistro is a Husband and wife run Restaurant in Chino for many years.
We had been to it when it first opened and again recently with our friends .
It was just as it was when it opened, Really friendly welcome great ambiance and attentive service.
The food we had was prepared well and tasted great .
Its rare for a Restaurant to exist for this long , survive the pandemic and still be just as good as it was the day it opened .
Before I forget tge cocktails are great, I had a mean Manhattan.
Excellent outstanding service
We have wonderful time ❤️❤️❤️
Thank you so much again for everything 🙏🙏🙏
We have been here a few times and I have to say this time was not it. There were only 3 tables with people. We were there first and got our food last even though we placed our order before the 3rd table was even sat. I ordered the special, it came with two 3 oz medallions, lobster tail, scoop of potatoes and 3 small asparagus. The meat was not warm and the lobster was not all the way cooked, still partly raw. Ordered a side of asparagus, you get 10 small ones for $10. When the server took my plate he said, wow you really ate everything as he looked in the lobster shell. Who says that? Am I suppose to leave it behind? This plate was $95. They were fully staffed it seemed, and on point with the water refills, but for the prices I would expect more.
Loading...