Pho Island

12414 Central Ave, Chino
(909) 465-5499

Recent Reviews

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Marcy Caldwell

I would give it zero Stars if I could for service, first we walked in and were told to sit at a dirty table, then waited several minutes before we were acknowledged after, then when waitress came over with menus and waters and she saw the table was dirty and started wiping it with her cloth. She took our order she was still rude and very unpleasant . Then I needed a fork after we received our food and went to the front and it took 2 minutes or more to have somebody come to the front to realize I was there and then asked if we could have our drinks that we haven't received either. After all that when we went to pay our bill she blatantly said no tip for us!!!??? How could you expect a tip when you sat us at a dirty table you are rude to us and we didn't even get our drinks till after 5 to 7 minutes of eating. We will never go back! And this was our first time there at our last!

Atmosphere: 1

Food: 3

Service: 1

Don Frasco

It was my first time coming here. There are lots of free parking spaces available. Indoor dining only. I got seated right away. Many tables were filled with dirty plates. They only had two servers with many customers seated. My food was good. It took them a long time to give me a to-go container.

JOHN Z

The service was terrible. One day, my wife and I went, and they put way too much chili in the food (we often order the same thing). We called the waiter over, and they said the menu clearly stated it was spicy and that was fine. I asked how we could resolve this, and they refused to redo it or apologize. They just said they'd refund us but wouldn't remake it. I was furious. This wasn't our first time there, and we've tipped them before. Is this how you serve customers? I will never go there again.

Atmosphere: 1

Food: 1

Service: 1

Irene

They have the best Pho in town. Don't wait because you're missing out if you do.

Atmosphere: 5

Food: 5

Service: 5

Erica Battaglia

I’ve been coming with my husband for a couple of years now and we love it. The pho is always delicious. Service is great. We’ve never had to wait for a table.

Atmosphere: 5

Food: 5

Service: 5

Xio Sandoval

Delicious, clean space and generous portions. First time for me and will be back. Thank you

Atmosphere: 5

Food: 5

Service: 5

Bryan Zhou

Egg noodle, not add noodle. I even said the yellow noodle. This is the third time, so annoying. If you stopped serving egg noodles just told me no egg noodle. It’s fine, I’ll try something else.

Service: 4

NIKKI PEREZ

I loved everything I got. The pho, the vermicelli, the egg rolls.. the only complaint was the price at the very end I wasn't expecting to pay so much for a few items .

junyi Wei

Extra large special i ordered is kind of the big size. Taste good and it has the robot service. Only thing that may affect their business is this plaza looks old. Others all good!

ANGEL VILLEGAS

If you are looking for the best Pho in Chino area don’t miss out on trying this spot. I’ve been coming here for decades and I still do when I’m close by. Trust me you won’t be disappointed. 😋

shane

Delicious!

Daniel Koster

I come here often for lunch and it's some of the best pho in the area. Their vermicelli and banh Mi are also excellent. Very reasonably priced.

ricardo rodriguez

best Pho in chino

Lawrence

I’m not sure if this is something new, but on a recent visit, my wife asked if they had carbonated water. The waitress said yes. She then brought us noncarbonated water with our food.

After we were done eating and I was at the counter to pay, she then brings us 4 glasses of carbonated water and charged me for 4 Sprites ($3.50 X 4)

First of all, I would’ve gotten soda if I knew I was going to be charged for soda. I definitely didn’t want it after we were finished eating,

Atmosphere: 3

Food: 4

Service: 1

Arturo Moreno

This place was great in the beginning after they changed protocols how to place an order it has gone down hill but if you stay to eat at the restaurant it's ok can't complain about that ?

Atmosphere: 3

Food: 3

Service: 5

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