Pizza Hut
5460 Philadelphia St #6G, Chino
(909) 465-9300
Recent Reviews
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What do you expect...
Atmosphere: 3
Food: 3
Service: 5
Don’t come here this place sucks.
I ordered a 1 topping pepperoni stuffed crust pizza and you can tell it was old because it was so tough to eat.
Young people who don’t have good customer service or literally know anything work here. I paid with cash and was told to sign my own receipt, I was so confused.
Then I realized one medium pizza cost me almost 24 dollars, I immediately asked to talk to the manager and she also did not have good customer service. She said they have some pizzas on special and some are not that’s why that one was expensive. I looked online and pizzas with 3 or 4 toppings were much cheaper.
I returned the pizza, I don’t know the logic of Pizza Hut but you just lost a customer.
Atmosphere: 1
Food: 1
Service: 1
I just ordered 2 deals and they failed to put the sodas in the bag … luckily I noticed while driving home so I went back. When I went in the employee was so rude… she asked me for my receipt l, looked at it, and pointed at the refrigerator and said you can get them there. No apology or anything… where is the customer service!!?!!
Atmosphere: 2
Food: 2
Service: 1
Very bad service. Denied my order .
Service: 1
Food was undercooked and mushy I had to throw it out 😭😭😭😭😭😭 I’m so sad
Atmosphere: 4
Food: 2
Service: 4
We had a charter bus full of 42 hungry kids. Our stop there was delayed and the Friday night staff was happy to accommodate us and make sure the pizza was hot when we arrived so we could grab and go. Thank you!
Atmosphere: 5
Food: 5
Service: 5
When they started adding an extra fee on top of the price of the pizza and you're carrying it out I stopped coming here
Credit card machine was down and wouldn't take cash . Cause it was closing time
Sadly, I won’t be giving this place any more of my business. All their new hires are absolutely clueless and don’t care about their customers one bit. Came today for lunch. They’re supposed to give discounts to people who work in the complex (the manager told me himself). I mention this at checkout, pay, and realize I didn’t get a discount. Ask the guy and he’s like “well, I already rung it up so there’s nothing I can do now.” DO BETTER.
Atmosphere: 1
Food: 2
Service: 1
Horrible service !!!!! Never got my food !!!!!!
Restaurantji Recommends
I would like to thank Pizza Hut and door dash for leaving my pizza on the ground. You would think that they would know better while in food serice.
Service: 2
The food was hot and delicious.They deliver very quickly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Pizza
The service in general is very good, when you order delivery they hire DoorDash and that sucks they left my food on the floor and he never knocked on the door the delivery guy's name was Rick I talked to the manager Dani but he didn't do anything about
Atmosphere: 5
Food: 3
Service: 2
Great service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Pizza, Breadsticks, Cheese Pizza, Pepperoni Pizza, Garlic
Vegetarian options: Not sure.
Atmosphere: 5
Food: 5
Recommended dishes: Pan Pizza, Breadsticks, Cheese Pizza, Pepperoni Pizza, Garlic
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