Folks are friendly with fast drive through service
Atmosphere: 4
Food: 5
Service: 5
Regina Gimaldinova
Their seasonal pecan latte is delicious!
Service: 5
Tianjun Wen
This female staff member was extremely unprofessional. After I placed a mobile order and went inside to pick up my drink, I smiled and said hi to her. She just gave me an angry look and immediately turned away without a word. I’m not sure if she was simply in a bad mood or if it was racially motivated, but the attitude was unacceptable! If you want to have a happy experience, this location is not recommended!
Atmosphere: 1
Food: 2
Service: 1
Genesis Hyman
Nice and clean. Not enough seating to me
Mimi Ratio
I asked for light ice, and this is their version of light ice. I finished my drink even before I drove off their drive thru!!! my venti drink is actually just a shot glass!!! so baddd!
Raelene Del Rio
They don’t have a servicing drive through
Rebecca C
DONT USE THE APP TO ORDER here! This store requires a ten minute wait if you use the app to order. Per the manager they now require you to wait for the notification saying your order is ready before they will serve you. There is no posted sign or notification anywhere about this new policy and I was the only car in the drive-thru when this occurred. (Would they not have had to make my drink anyway?!) Personally I'm not an App user to begin with but this definitely makes it an unnecessary tool if there is no incentive to use it in advance, especially with arbitrary restrictions.
Customer Service is usually good.
Carlos Franco
The location is not the best. Too many cars passing through
Atmosphere: 3
Food: 3
Service: 3
Leo Beth Grantos
This store DOES NOT deserve any stars!!!!!! We ordered our drinks through the mobile app and decided to walk to pick it up however, when we got to the store, they closed the lobby and could only go on their drive thru!!!!!! Since we didn’t have a car, we had to stand at the window by foot along with the cars on the drive thru!!!!! I understand that the store is understaffed but it is rude to close the lobby when people with NO car had to stand by their drive thru window to pick up their drinks!! To add on this very bad experience, there was not enough dragonfruit on my drink, it was like drinking sugar and water!!!!!
Atmosphere: 1
Food: 1
Service: 1
Mallory Watson
Location was closed for remodeling and they were able to still accommodate me and my order that was placed at another location by accident. The manager or district manager came out, gave me my coffees and they were so incredibly kind and accommodating.
I had to flag down some one who kept passing by to get her to the register in order to get a cup of coffee. I must have been invisible And their outside seating area with several customers was so dirty I had to move a chair to another spot to sit.
Atmosphere: 3
Food: 3
Service: 2
Denny Bullard
I like coming to this location however I had my phone stolen and I thought it wouldn't be a problem to ask management to review the camera.she then told me she had no access to it and I would have to file a police report and then call corporate.i know how easy it is to simply access the computer to pull up footage but apparently they don't believe in helping a customer out with finding out who stole my phone so if you decide to come to this particular location make sure to keep your belongings on you at all times
Atmosphere: 5
Food: 5
Service: 2
mmj
I ordered a venti size and they gave me this amount. A bunch of douchebags screw you
Andrea Grosskopf
More advice to the manager here: stop underfilling drinks when you bar. People don't 7-8 dollars for this...
Advise to the Manager who doesnt know how to run the store:
You have several potential people on the floor. Heres how you should run your bar
Customer Support: Have them ring up front/warming Bar 1: Hot Drinks for Mobile/cafe and Drive Bar 2: Cold Drinks, frapps, and Mobile cold drinks Window Person: DTO/Window occasional warming instead of standing there at window waiting
and you occasionally have another person
you could make them strictly mobile/cafe orders or customer support or WARMING
i dont get what is so hard about this? Everytime I go to this starbucks location its messy and crazy and it doesnt have to be. The manager is weird...she sees me waiting for a long time at the hand off plane then waits 20 min to ask what im waiting for....No ones coordinated...I used to work at a sbux a few years ago....like I dont understand...Its not even the baristas fault its the horrible plays they are running on the floor....take my advice...ths is the slowest starbucks in this district. i only go here bc its close by but sometimes will drive to mountain and riverside to get stuff in stead...
sincerely a customer who thinks this can be ran better
Still the worst starbucks in the area. Poor customer service and beverage quality! ...not filled all the way and not shaken....terrible for the amount of money you pay
Terrible beverage quality. I received this... pink drinks aren't supposed to look like this... u can tell the barista got lazy and didn't want to shake it bc it was separated... upon asking nicely if it could be remade and add more coconut milk they handed me the same beverage with barely any ice and unapologetic ... no change... I gave up and went over to Mountain and Riverside and they happily replaced my beverage for me and made it right. I ended up tipping them instead. To the baristas at euclid and Schaefer learn how to make proper beverages... no customer should be paying almost 6-8 dollars for something like this. Do better and stop being lazy. This is also the 2nd time ive gotten a refresher that was unshaken.
Atmosphere: 1
Food: 2
Service: 1
Anastasia
I ordered a venti size and they gave me this amount. A bunch of douchebags screw you
Folks are friendly with fast drive through service
Atmosphere: 4
Food: 5
Service: 5
Their seasonal pecan latte is delicious!
Service: 5
This female staff member was extremely unprofessional. After I placed a mobile order and went inside to pick up my drink, I smiled and said hi to her. She just gave me an angry look and immediately turned away without a word. I’m not sure if she was simply in a bad mood or if it was racially motivated, but the attitude was unacceptable! If you want to have a happy experience, this location is not recommended!
Atmosphere: 1
Food: 2
Service: 1
Nice and clean. Not enough seating to me
I asked for light ice, and this is their version of light ice. I finished my drink even before I drove off their drive thru!!! my venti drink is actually just a shot glass!!! so baddd!
They don’t have a servicing drive through
DONT USE THE APP TO ORDER here!
This store requires a ten minute wait if you use the app to order. Per the manager they now require you to wait for the notification saying your order is ready before they will serve you. There is no posted sign or notification anywhere about this new policy and I was the only car in the drive-thru when this occurred. (Would they not have had to make my drink anyway?!) Personally I'm not an App user to begin with but this definitely makes it an unnecessary tool if there is no incentive to use it in advance, especially with arbitrary restrictions.
Customer Service is usually good.
The location is not the best. Too many cars passing through
Atmosphere: 3
Food: 3
Service: 3
This store DOES NOT deserve any stars!!!!!! We ordered our drinks through the mobile app and decided to walk to pick it up however, when we got to the store, they closed the lobby and could only go on their drive thru!!!!!! Since we didn’t have a car, we had to stand at the window by foot along with the cars on the drive thru!!!!! I understand that the store is understaffed but it is rude to close the lobby when people with NO car had to stand by their drive thru window to pick up their drinks!! To add on this very bad experience, there was not enough dragonfruit on my drink, it was like drinking sugar and water!!!!!
Atmosphere: 1
Food: 1
Service: 1
Location was closed for remodeling and they were able to still accommodate me and my order that was placed at another location by accident. The manager or district manager came out, gave me my coffees and they were so incredibly kind and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had to flag down some one who kept passing by to get her to the register in order to get a cup of coffee. I must have been invisible
And their outside seating area with several customers was so dirty I had to move a chair to another spot to sit.
Atmosphere: 3
Food: 3
Service: 2
I like coming to this location however I had my phone stolen and I thought it wouldn't be a problem to ask management to review the camera.she then told me she had no access to it and I would have to file a police report and then call corporate.i know how easy it is to simply access the computer to pull up footage but apparently they don't believe in helping a customer out with finding out who stole my phone so if you decide to come to this particular location make sure to keep your belongings on you at all times
Atmosphere: 5
Food: 5
Service: 2
I ordered a venti size and they gave me this amount. A bunch of douchebags screw you
More advice to the manager here: stop underfilling drinks when you bar. People don't 7-8 dollars for this...
Advise to the Manager who doesnt know how to run the store:
You have several potential people on the floor. Heres how you should run your bar
Customer Support: Have them ring up front/warming
Bar 1: Hot Drinks for Mobile/cafe and Drive
Bar 2: Cold Drinks, frapps, and Mobile cold drinks
Window Person: DTO/Window occasional warming instead of standing there at window waiting
and you occasionally have another person
you could make them strictly mobile/cafe orders or customer support or WARMING
i dont get what is so hard about this? Everytime I go to this starbucks location its messy and crazy and it doesnt have to be. The manager is weird...she sees me waiting for a long time at the hand off plane then waits 20 min to ask what im waiting for....No ones coordinated...I used to work at a sbux a few years ago....like I dont understand...Its not even the baristas fault its the horrible plays they are running on the floor....take my advice...ths is the slowest starbucks in this district. i only go here bc its close by but sometimes will drive to mountain and riverside to get stuff in stead...
sincerely a customer who thinks this can be ran better
Still the worst starbucks in the area. Poor customer service and beverage quality! ...not filled all the way and not shaken....terrible for the amount of money you pay
Terrible beverage quality. I received this... pink drinks aren't supposed to look like this... u can tell the barista got lazy and didn't want to shake it bc it was separated... upon asking nicely if it could be remade and add more coconut milk they handed me the same beverage with barely any ice and unapologetic ... no change... I gave up and went over to Mountain and Riverside and they happily replaced my beverage for me and made it right. I ended up tipping them instead. To the baristas at euclid and Schaefer learn how to make proper beverages... no customer should be paying almost 6-8 dollars for something like this. Do better and stop being lazy. This is also the 2nd time ive gotten a refresher that was unshaken.
Atmosphere: 1
Food: 2
Service: 1
I ordered a venti size and they gave me this amount. A bunch of douchebags screw you
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