Rock hard wings. Wings missing sauce. If I could give zero stars I would.
Food: 1
Nancy Salazar
Today 12/28 i ordered and paid 68 dollars for a wing group pack just for there not to be any fries or ranch in my bag.
Atmosphere: 5
Food: 1
Service: 2
Alma Hernandez
They hooked it up
Julio Calleros
So I ordered 30 wings, and I arrived to pick them up. I see 2 bags on the pickup rack. One looked as if they had a handful of sauce when they packaged the wings.
Sure enough, it was my order. The clerk proceeded to hand me the bag, and I asked if I could get a clean bag. He tells me that the wings fell when he put them in the bag and proceeded to remove the containers. When he does, the containers are full of sauce and proceed to clean the containers.
It was evident the wings fell out of the containers and were placed back in.
I told him I did not want the wings and left. I guess it was a good thing that the employee was sloppy. otherwise, I would have been given wings that had fallen.
If an employee is that open with his uncleanness, what else is he doing.
Atmosphere: 1
Food: 1
Service: 1
Sonya Potros
Cancelled my pickup order bc I was supposed to make it a delivery, waited 3 weeks for my refund. Never got it! The manager Joshua said he told his district manager to do the refund so I should be getting it within 3-5 days, NEVER GOT IT! but it’s okay bc the guys working gave me free food plus more for my bf to make up for it,… they probably knew I was never gonna get my refund so they decided to give hella free food
Jhonny Lewis
This place was dirty, nasty and bad customer service!!!!! They told me they ran out of flats at 8pm when they close at midnight. So I tried to cancel my order he said I can’t do that. Just horrible
Vegetarian options: They would treat any customer wrong, they have no business being open
Parking: This place just isn’t it guys
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Jiggy Tony
Wish I could leave a negative star review waited 30 minutes in store just be be ignored and was the only one in line , just for them to tell me they can’t take my in store order when I finally get acknowledged because the manager was not there she couldn’t type my order into the register. Her excuse was that there was a big order which I have no issue waiting but seriously refusing to take my order but ringing up sauces for online orders is actually crazy , lazy workers and should not be working there. God forbid you have to work while at work, by the way she said if I ordered online she can make my order so what’s the difference of making me wait and telling me that 30 mins later I could’ve been ordered my wings. Terrible service it was a younger girl with a long nose and baggy pants very rude
Atmosphere: 1
Food: 1
Service: 1
Austin Rich
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
tracer2002
The fries were cold and soggy. The wings were soggy as well. Please help this place. I use to like coming here late at night
Atmosphere: 3
Food: 1
Service: 3
Murdhani Avsar
The size of wings are really really smallThe store smells bad ?The worker is cool but the place is not recommended to dine inIts better if you give what you charge forPaying 15 for baby finger sized wing is ridiculous
Very disappointed coming to this location. My put an online order in at 9:40pm and didn’t get my order till 10:40pm. While I’m sitting in the lobby watching the Wingstop workers laughing and fooling around. Very unprofessional. Not only that, I got home and my order was wrong… like come on guys, get it together. This is embarrassing! Never again coming to this location
Atmosphere: 1
Food: 1
Service: 1
Ana Figueroa
1st I walk into the restaurant to pick up my online order and it’s so messy and trashy. Food all over the floor in the kitchen the staff was just messing around don’t care to clean up walking all over everything. There station was so clutter with trash it was disgusting. If I didn’t pay for my food online I would have just walk out. Horrible horrible experience here. They need a manager on them. I hope management looks back into the cameras and see how dirty and unprofessional they where today 2/17 @8pm
Atmosphere: 1
Food: 1
Service: 1
Lydia Alvarez
Stopped by with my son for 70¢ wings on Monday (also available on Tuesdays), which is a great deal. This only applies to boneless wings. We got the garlic Parmesan, Louisiana Rub, and BBQ boneless wings. We also added the Louisiana Voodoo Fries (cheese sauce, ranch, and their signature Cajun seasonings). The food was hot and fresh, it was all good (especially the fries), and the service was excellent. There are a couple of other locations that we have visited (West Covia, Covina, and Glendora) where the service was not as good. The people here were super helpful and actually friendly, which I truly appreciated.I rated the atmosphere a three because there were no trash cans inside so there were several tables in the dining area where people had left their big paper bags filled with trash and they hadn't been cleared out (not shown in my photo). Other than that, the area was still clean enough.
Atmosphere: 3
Food: 4
Service: 5
Bot 952
The food was yummy and full of sauce and the extra sauce I asked for was fill to the top unlike other Wingstop 10/10 customer service as
Rock hard wings. Wings missing sauce. If I could give zero stars I would.
Food: 1
Today 12/28 i ordered and paid 68 dollars for a wing group pack just for there not to be any fries or ranch in my bag.
Atmosphere: 5
Food: 1
Service: 2
They hooked it up
So I ordered 30 wings, and I arrived to pick them up. I see 2 bags on the pickup rack. One looked as if they had a handful of sauce when they packaged the wings.
Sure enough, it was my order. The clerk proceeded to hand me the bag, and I asked if I could get a clean bag. He tells me that the wings fell when he put them in the bag and proceeded to remove the containers. When he does, the containers are full of sauce and proceed to clean the containers.
It was evident the wings fell out of the containers and were placed back in.
I told him I did not want the wings and left. I guess it was a good thing that the employee was sloppy. otherwise, I would have been given wings that had fallen.
If an employee is that open with his uncleanness, what else is he doing.
Atmosphere: 1
Food: 1
Service: 1
Cancelled my pickup order bc I was supposed to make it a delivery, waited 3 weeks for my refund. Never got it! The manager Joshua said he told his district manager to do the refund so I should be getting it within 3-5 days, NEVER GOT IT! but it’s okay bc the guys working gave me free food plus more for my bf to make up for it,… they probably knew I was never gonna get my refund so they decided to give hella free food
This place was dirty, nasty and bad customer service!!!!! They told me they ran out of flats at 8pm when they close at midnight. So I tried to cancel my order he said I can’t do that. Just horrible
Vegetarian options: They would treat any customer wrong, they have no business being open
Parking: This place just isn’t it guys
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Wish I could leave a negative star review waited 30 minutes in store just be be ignored and was the only one in line , just for them to tell me they can’t take my in store order when I finally get acknowledged because the manager was not there she couldn’t type my order into the register. Her excuse was that there was a big order which I have no issue waiting but seriously refusing to take my order but ringing up sauces for online orders is actually crazy , lazy workers and should not be working there. God forbid you have to work while at work, by the way she said if I ordered online she can make my order so what’s the difference of making me wait and telling me that 30 mins later I could’ve been ordered my wings. Terrible service it was a younger girl with a long nose and baggy pants very rude
Atmosphere: 1
Food: 1
Service: 1
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
The fries were cold and soggy. The wings were soggy as well. Please help this place. I use to like coming here late at night
Atmosphere: 3
Food: 1
Service: 3
The size of wings are really really smallThe store smells bad ?The worker is cool but the place is not recommended to dine inIts better if you give what you charge forPaying 15 for baby finger sized wing is ridiculous
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Chicken Wings, Wings 2 Flavors
Restaurantji Recommends
So sour that I want to
Atmosphere: 1
Food: 1
Service: 1
Very disappointed coming to this location. My put an online order in at 9:40pm and didn’t get my order till 10:40pm. While I’m sitting in the lobby watching the Wingstop workers laughing and fooling around. Very unprofessional. Not only that, I got home and my order was wrong… like come on guys, get it together. This is embarrassing! Never again coming to this location
Atmosphere: 1
Food: 1
Service: 1
1st I walk into the restaurant to pick up my online order and it’s so messy and trashy. Food all over the floor in the kitchen the staff was just messing around don’t care to clean up walking all over everything. There station was so clutter with trash it was disgusting. If I didn’t pay for my food online I would have just walk out. Horrible horrible experience here. They need a manager on them. I hope management looks back into the cameras and see how dirty and unprofessional they where today 2/17 @8pm
Atmosphere: 1
Food: 1
Service: 1
Stopped by with my son for 70¢ wings on Monday (also available on Tuesdays), which is a great deal. This only applies to boneless wings. We got the garlic Parmesan, Louisiana Rub, and BBQ boneless wings. We also added the Louisiana Voodoo Fries (cheese sauce, ranch, and their signature Cajun seasonings). The food was hot and fresh, it was all good (especially the fries), and the service was excellent. There are a couple of other locations that we have visited (West Covia, Covina, and Glendora) where the service was not as good. The people here were super helpful and actually friendly, which I truly appreciated.I rated the atmosphere a three because there were no trash cans inside so there were several tables in the dining area where people had left their big paper bags filled with trash and they hadn't been cleared out (not shown in my photo). Other than that, the area was still clean enough.
Atmosphere: 3
Food: 4
Service: 5
The food was yummy and full of sauce and the extra sauce I asked for was fill to the top unlike other Wingstop 10/10 customer service as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fry Upgrade, 15 Wings 2 Flavors, Seasoned Fries, Wings 2 Flavors, Chicken Wings
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