About like 75 percent of the time they forget something on my order. Really frustrating when you don't even realize it till you've left the drive thru.
Atmosphere: 1
Food: 3
Service: 1
Kyle Zanni
Fast service good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito
Curtis Arnbrister JR
Don't use the app here; they don't want to redeem anything on it. I purchased a burger and tried to use the rewards and when I tried to redeem it, they said I had to buy something AS I WAS BUYING SOMETHING. ruined my breakfast plans, I don't feel like spending 40 bucks on two mediocre meals.
Atmosphere: 3
Food: 3
Service: 3
Yassir Alejandro Sánchez Zerpa
very good burgers!!
Atmosphere: 5
Food: 5
Service: 5
Steven Hobart
So I keep getting the run around for the app. For some reason I keep downloading and deleting and redownload. Then reach out to tech support and they say they don't know download again. Trying to use a coupon for 2 double western bacon cheeseburgers for 2 weeks. And they don't even have enough customer service to just apply the coupon manually. It's super inconvenient and they should really look into getting this fixed. Especially when their food is so expensive. Why have the offers on the app if they're not going to work. And they don't even try another register.
Atmosphere: 1
Food: 2
Service: 1
Christina “MuthaFknPyro” Kreisher
Chill, no line, traffic inside when I got there. Manager was running the counter and window very well. She suggested an alternate build on my meal with a promo, so I got more burger for my buck. I totally love it when they do that cause she could have been a dick or a dumb ass and just pushed the pretty buttons that matched the people words I said like... uhm...a LOT of people do. 😑😑but she used her person brain and offered me a logical alternative. +10 human points to you, bilingual woman in a position of power. I will consider inviting you to my "ZAP [Z(zombie)A(apocalypse)P(plan)] Band." 👏👏👏😐
Atmosphere: 5
Food: 5
Service: 5
carlos “Charlos” espinoza
Getting too expensive. Will not visit anymore. 29.00 for 2 burgers 1 med. fries 1 med. coke. Great food though.
Atmosphere: 5
Food: 5
Service: 5
Shane Ross
Clean and delicious. The lady helping me was very kind and smiling.
Atmosphere: 5
Food: 5
Service: 5
Richard Huerta
The presentation of the food was amazing, the store was super clean .
Parking: I drive a tractor trailer and they have parking to accommodate us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Western Bacon Cheeseburger, Onion Rings, Double Famous Star
cesar terrones
Double western is always ? ? ? the service was great and the place was spotless loved it great pit stop.
I always order the classic burger combo, one of the cheapest combos fast-food hasto offer. It's tasty.
Atmosphere: 3
Food: 5
Service: 4
Lucio Vargas
? long time waiting at drive thru bad service ?
Cheryl Smith-Bilyeu
I drove thru on the way home late cause it was convenient. I ordered a bean and cheese burrito with sour cream and extra sauce. He said we are out of red sauce is that ok? I said we'll I wanted extra sauce so do u have another sauce. He said yes green but that will cost u a little over two dollars. I said can u please just add the green sauce since u are completely out of red? He said no I have to charge uHe said there's pico de Gallo. But to me that's not anywhere near the same. So I said I'll take the green. It was over 13 bucks for that and a SMALL drink. I was very bummed but then I had to wait for 12 min for my 1 BURRITO??? Cars behind me were turning off there cars. It was what seemed like an eternity!!! Its Fast food so you dont have to spend the time dining somewhere..correct?? I understand things happen sometimes but this was BAD BUSINESS.I also asked for extra taco sauce so I could at least get my extra sauce. I looked in the bag and there was 1 packet???? I mean think about that? It just dosent seem right!! I'm sorry but EVERYONE knows Carls Jrs is thee most expensive drive thru and it would be nice if they could bend the rules in that type of situation to satisfy a customer!! It dosent seem like that much to ask. I'm disappointed! Won't give them my business anytime soon IF EVER again. Very irritated...very disappointed! Sorry
About like 75 percent of the time they forget something on my order. Really frustrating when you don't even realize it till you've left the drive thru.
Atmosphere: 1
Food: 3
Service: 1
Fast service good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito
Don't use the app here; they don't want to redeem anything on it. I purchased a burger and tried to use the rewards and when I tried to redeem it, they said I had to buy something AS I WAS BUYING SOMETHING. ruined my breakfast plans, I don't feel like spending 40 bucks on two mediocre meals.
Atmosphere: 3
Food: 3
Service: 3
very good burgers!!
Atmosphere: 5
Food: 5
Service: 5
So I keep getting the run around for the app. For some reason I keep downloading and deleting and redownload. Then reach out to tech support and they say they don't know download again. Trying to use a coupon for 2 double western bacon cheeseburgers for 2 weeks. And they don't even have enough customer service to just apply the coupon manually. It's super inconvenient and they should really look into getting this fixed. Especially when their food is so expensive. Why have the offers on the app if they're not going to work. And they don't even try another register.
Atmosphere: 1
Food: 2
Service: 1
Chill, no line, traffic inside when I got there. Manager was running the counter and window very well. She suggested an alternate build on my meal with a promo, so I got more burger for my buck. I totally love it when they do that cause she could have been a dick or a dumb ass and just pushed the pretty buttons that matched the people words I said like... uhm...a LOT of people do. 😑😑but she used her person brain and offered me a logical alternative. +10 human points to you, bilingual woman in a position of power. I will consider inviting you to my "ZAP [Z(zombie)A(apocalypse)P(plan)] Band."
👏👏👏😐
Atmosphere: 5
Food: 5
Service: 5
Getting too expensive. Will not visit anymore. 29.00 for 2 burgers 1 med. fries 1 med. coke. Great food though.
Atmosphere: 5
Food: 5
Service: 5
Clean and delicious. The lady helping me was very kind and smiling.
Atmosphere: 5
Food: 5
Service: 5
The presentation of the food was amazing, the store was super clean .
Parking: I drive a tractor trailer and they have parking to accommodate us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Western Bacon Cheeseburger, Onion Rings, Double Famous Star
Double western is always ? ? ? the service was great and the place was spotless loved it great pit stop.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service was slow food was good
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: The Green Burrito
Always good for hot fries.!
Atmosphere: 1
Food: 4
Service: 3
I always order the classic burger combo, one of the cheapest combos fast-food hasto offer. It's tasty.
Atmosphere: 3
Food: 5
Service: 4
? long time waiting at drive thru bad service ?
I drove thru on the way home late cause it was convenient. I ordered a bean and cheese burrito with sour cream and extra sauce. He said we are out of red sauce is that ok? I said we'll I wanted extra sauce so do u have another sauce. He said yes green but that will cost u a little over two dollars. I said can u please just add the green sauce since u are completely out of red? He said no I have to charge uHe said there's pico de Gallo. But to me that's not anywhere near the same. So I said I'll take the green. It was over 13 bucks for that and a SMALL drink. I was very bummed but then I had to wait for 12 min for my 1 BURRITO??? Cars behind me were turning off there cars. It was what seemed like an eternity!!! Its Fast food so you dont have to spend the time dining somewhere..correct?? I understand things happen sometimes but this was BAD BUSINESS.I also asked for extra taco sauce so I could at least get my extra sauce. I looked in the bag and there was 1 packet???? I mean think about that? It just dosent seem right!! I'm sorry but EVERYONE knows Carls Jrs is thee most expensive drive thru and it would be nice if they could bend the rules in that type of situation to satisfy a customer!! It dosent seem like that much to ask. I'm disappointed! Won't give them my business anytime soon IF EVER again. Very irritated...very disappointed! Sorry
Food: 2
Service: 1
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