This place is falling apart and it is filthy. Went in today and one gal was on the phone via Bluetooth. I guess the register stopped working on the BR side so I had to pay on the Togo's side. My receipt didn't detail my order this time, but I've always bene uncharged here several times in the past. For example, I've been charged a regular scoop when I ordered a kids-size scoop. Several times that I've been here, the employees are in gym shorts. Overall, a very tacky establishment with little to no upkeep. I always try to avoid this location but hsve to stop in once in awhile for the convenience.
Golden State Realty
Best BR in town!
Sunshine Moonshine
They are lovely too order from they got me my favorite flavor and it was delicious!!!
Bryan Cortez (Unconcerned559)
The floor got mold all over it and under it. They must have skipped the prep work for the floor to fall apart that way.
Ewan Petty
Expensive and not that good !
Jasleen kaur
I went there and they closed 20 mins before. No one was there
Brandy Trevino
I love basket robins but this one is dirty you can tell they don’t care about the business they need a really deep clean frfr the guy who served us wasn’t even wearing gloves
Joey White
Came before closing was not even acknowledged by an employee because they had closed down to early even locked the door after we left. Customer service needs work.
Service: 1
Isitreallycrash
Been going here for years. Don't know too much about the Togo side but as far as Baskin-Robbin goes great service. Always helping you with what you need and even going beyond
Love the ice cream, however very disappointed with not supporting customers needs. My 9 year old daughter needed to use the restroom after eating her ice cream, only to find out that both restrooms said out of service. Then we see the staff member walk out of the restroom room, still shaking her hands as to finish drying them. I ask my daughter to check with the staff and see if she could use restroom because clearly the staff just used the restroom. My daughter said she had to go really bad and could not wait. The staff member stated to my daughter that there water is shut off. Very disappointed with this business practice because clearly your water is working. I will not support this business any further. My family loves baskin robins, so we will make the trip to the Herndon and Clovis one.
Patricia Frey
The staff here is excellent! They are kind, considerate and efficient. I had a medical emergency while there and they took care of me and the situation as if they were family. I thank you all from the bottom of my heart.❤️
Kaur Pannu
It says it close by 10pm but I always see them closing before 9:30pm.
This place is falling apart and it is filthy. Went in today and one gal was on the phone via Bluetooth. I guess the register stopped working on the BR side so I had to pay on the Togo's side. My receipt didn't detail my order this time, but I've always bene uncharged here several times in the past. For example, I've been charged a regular scoop when I ordered a kids-size scoop. Several times that I've been here, the employees are in gym shorts. Overall, a very tacky establishment with little to no upkeep. I always try to avoid this location but hsve to stop in once in awhile for the convenience.
Best BR in town!
They are lovely too order from they got me my favorite flavor and it was delicious!!!
The floor got mold all over it and under it. They must have skipped the prep work for the floor to fall apart that way.
Expensive and not that good !
I went there and they closed 20 mins before. No one was there
I love basket robins but this one is dirty you can tell they don’t care about the business they need a really deep clean frfr the guy who served us wasn’t even wearing gloves
Came before closing was not even acknowledged by an employee because they had closed down to early even locked the door after we left. Customer service needs work.
Service: 1
Been going here for years. Don't know too much about the Togo side but as far as Baskin-Robbin goes great service. Always helping you with what you need and even going beyond
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough Sundae, Chocolate Chip Cookie Dough Polar Pizza
good custmer sevice
Restaurantji Recommends
Not very friendly ?
Very good ice cream
Love the ice cream, however very disappointed with not supporting customers needs. My 9 year old daughter needed to use the restroom after eating her ice cream, only to find out that both restrooms said out of service. Then we see the staff member walk out of the restroom room, still shaking her hands as to finish drying them. I ask my daughter to check with the staff and see if she could use restroom because clearly the staff just used the restroom. My daughter said she had to go really bad and could not wait. The staff member stated to my daughter that there water is shut off. Very disappointed with this business practice because clearly your water is working. I will not support this business any further. My family loves baskin robins, so we will make the trip to the Herndon and Clovis one.
The staff here is excellent! They are kind, considerate and efficient. I had a medical emergency while there and they took care of me and the situation as if they were family. I thank you all from the bottom of my heart.❤️
It says it close by 10pm but I always see them closing before 9:30pm.
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