I don't normally leave negative reviews working myself in the service industry. However after my experience I felt my concerns needed to be heard. We arrived shortly before 9am in order to beat the Sunday morning crowd. On arrival we waited approx 5 mins before a young man (curly brownish blonde hair) add us to the wait list. We were informed the wait was approx 15 minutes. After approx 25 minutes and not being called I approached the host station to inquire about the wait again the young lady (blonde with a ponytail) asked for my name which she could not find on the list. I informed her the young man had taken my phone number and showed her the text. She called him over they looked at the tablet the she apologized and and stated we would be seated right away. I sat back down and continued to wait. Approx another 10 mins passed when a couple seated across from us which had arrived after us was sat. We immediately left the young lady at the host station saw us as we exited and made no attempt to apologize or stop us from leaving. About 30 seconds later before we got in to our car I received a text message stating we had been removed from the wait list, confirming she saw us leave and made no attempt to remedy the situation (picture attached showing when we were added to the list and removed). We will not be back. There are many other options in the area for breakfast with just as good of food and much better service.
Service: 1
Marina L
I have to say the food is fantastic. They have an eggs Benedict that isn't on the written menu that is one of the best I've had! I noticed a sign when I walked in that said "Eggs Benedict" and advertising that they make their own hollandaise sauce, so that's what I ordered and I was not disappointed. I just wish they put a little more of that sauce on my eggs. We also split one of their blue corn pancakes which is delicious and huge. They have a very extensive menu and everything looked and sounded great. If you're a fan of coffee that actually tastes like coffee and not a watered down version, then you'll like it here. No fancy coffee available though just brewed with half and half or flavored creamer (which is what I prefer) My downside is that this is a very expensive breakfast place. For two black coffees, 2 egg Benedicts, and one pancake with a 20% tip the total was $76!!!!! I was also disappointed that if you wanted real maple syrup this was an additional $2 or $3 charge. IDK I just feel if I'm paying $11 for ONE pancake... at that price point they should be serving it with real maple syrup. This location can get pretty crowded and at times there can be a long wait line. We came about 9:30 on a Tuesday morning and we were able to be seated immediately. Again great food friendly staff but a bit rough on the pocketbook for breakfast.
Atmosphere: 4
Food: 5
Service: 5
Matthew Mundwiller
Food was top quality. Price was excellent for what we got. Atmosphere was only compromised by the screaming toddlers right next to me. But the team handled everything professionally and efficiently, both in the kitchen and on the floor. Thinking on their feet, they dealt with problems quickly and politely. Very impressed with this place. Can't wait to go back
Dietary restrictions: Great for gluten and dairy allergies. Food is excellent and everything is very clear on the menu.
Kid-friendliness: Kid friendly, and servers showed great instincts when the little ones were getting anxious after sitting still for awhile. Very impressed
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hash Browns, Protein Pancakes, 1-2-3
Joseph Potthast
Great food but it's packed and had a long wait time before getting seated.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Old Fashioned Buttermilk Pancake, Sausage, Smore Pancakes
Retired UP Hoghead In The BAJA (Mac)
Sausage & Eggs 20 bucks that I can get at a Denny’s for 10?? Hope they are paying the help the same $20 an hour that Dennys has to pay as this place has nothing on Dennys at least for what I ordered. Maybe the other pancakes that I didn’t try are great? I don’t even eat half of the regular pancake they brought me. Nothing special. Ordinary
Atmosphere: 2
Food: 3
Service: 4
Hector Mota
Was good, them pancakes are very filling. Expect to pay $25-$30 for 1 meal and plain coffee was like $4 or $5 bucks
Noemi Sandoval
The food at first tasted ok but as we kept eating the heavy spices got overwhelmed. When I told the person that is there to deliver the food....that our my pancake was the wrong kind, she seemed bother and brought me another one with attitude. Neither my husband or I liked the coffee either. I would give it another try only if the attitude of the servers is gone. The pancake I got also was undercooked. Pictures available.
Atmosphere: 2
Food: 3
Service: 1
Sterling Killion
Great local breakfast house.
Atmosphere: 4
Food: 4
Service: 4
James Norton
Really good breakfast. Good service. Small place so can get busy.
Kid-friendliness: Kids will love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Old Fashioned Buttermilk Pancake, French Toast, Sausage, Cinnamon Roll French Toast
Brody A
OVERPRICED!!! DON’T EAT HERE! Over $20 for just bacon and eggs. Ridiculous. Our bill for 2 was almost $60!!! And they automatically charge gratuity! Nothing special about the food either, basic. Service was below average. Greedy ownership who doesn’t have any clue how to run a restaurant! Way too many employees, I counted at least 20 people working. Staff seemed unorganized, too many bodies.
Currently writing this review as I've been waiting almost an hour after being quoted 10-15 minutes twice. Multiple parties of varying sizes have come and been seated before us. Unaware that there was an outside table, it was offered to a party of the same size, that came after me. We usually go to the Cedar location but decided to try this location as it said there was no wait compared to the hour and half wait at Cedar. At this point, I would have been seated there. Terrible customer service, not one apology.
Service: 1
Dominique Tuteleers
Paid $30.00 for two sad pancakes + bacon. I paid almost $4.00 for bacon that was no where to be found. Placing the order online it wouldn’t let me order if I didn’t tip at least 20% for a pick up order. The food here is way too overpriced, each “cake” should come with at least 2 pieces (actually 3 pieces like it shows in the picture). Instead you get a large flat piece of pancake. This is our first time experience with Batter up, we are beyond disappointed and wish we could get a refund.
Atmosphere: 1
Food: 1
Service: 1
Kelly Graziano
That was truly the nastiest food . My husband could not eat the 123 meal. The pancake had a sour taste , I had the chicken fried stake, the chicken fried stake hashbrowns, and gravy were all just defrosted . And for the 47 dollars, it was not worth it
Atmosphere: 2
Food: 1
Service: 2
Rob Ray
Food & service are best in Fresno. The portion size is huge.
Atmosphere: 5
Food: 5
Service: 5
Demetrio Quezada
Great breakfast place, Go early or you may experience a short wait
I don't normally leave negative reviews working myself in the service industry. However after my experience I felt my concerns needed to be heard. We arrived shortly before 9am in order to beat the Sunday morning crowd. On arrival we waited approx 5 mins before a young man (curly brownish blonde hair) add us to the wait list. We were informed the wait was approx 15 minutes. After approx 25 minutes and not being called I approached the host station to inquire about the wait again the young lady (blonde with a ponytail) asked for my name which she could not find on the list. I informed her the young man had taken my phone number and showed her the text. She called him over they looked at the tablet the she apologized and and stated we would be seated right away. I sat back down and continued to wait. Approx another 10 mins passed when a couple seated across from us which had arrived after us was sat. We immediately left the young lady at the host station saw us as we exited and made no attempt to apologize or stop us from leaving. About 30 seconds later before we got in to our car I received a text message stating we had been removed from the wait list, confirming she saw us leave and made no attempt to remedy the situation (picture attached showing when we were added to the list and removed). We will not be back. There are many other options in the area for breakfast with just as good of food and much better service.
Service: 1
I have to say the food is fantastic. They have an eggs Benedict that isn't on the written menu that is one of the best I've had! I noticed a sign when I walked in that said "Eggs Benedict" and advertising that they make their own hollandaise sauce, so that's what I ordered and I was not disappointed. I just wish they put a little more of that sauce on my eggs. We also split one of their blue corn pancakes which is delicious and huge.
They have a very extensive menu and everything looked and sounded great. If you're a fan of coffee that actually tastes like coffee and not a watered down version, then you'll like it here. No fancy coffee available though just brewed with half and half or flavored creamer (which is what I prefer)
My downside is that this is a very expensive breakfast place. For two black coffees, 2 egg Benedicts, and one pancake with a 20% tip the total was $76!!!!! I was also disappointed that if you wanted real maple syrup this was an additional $2 or $3 charge. IDK I just feel if I'm paying $11 for ONE pancake... at that price point they should be serving it with real maple syrup.
This location can get pretty crowded and at times there can be a long wait line. We came about 9:30 on a Tuesday morning and we were able to be seated immediately.
Again great food friendly staff but a bit rough on the pocketbook for breakfast.
Atmosphere: 4
Food: 5
Service: 5
Food was top quality. Price was excellent for what we got. Atmosphere was only compromised by the screaming toddlers right next to me. But the team handled everything professionally and efficiently, both in the kitchen and on the floor. Thinking on their feet, they dealt with problems quickly and politely. Very impressed with this place. Can't wait to go back
Dietary restrictions: Great for gluten and dairy allergies. Food is excellent and everything is very clear on the menu.
Kid-friendliness: Kid friendly, and servers showed great instincts when the little ones were getting anxious after sitting still for awhile. Very impressed
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hash Browns, Protein Pancakes, 1-2-3
Great food but it's packed and had a long wait time before getting seated.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Old Fashioned Buttermilk Pancake, Sausage, Smore Pancakes
Sausage & Eggs 20 bucks that I can get at a Denny’s for 10?? Hope they are paying the help the same $20 an hour that Dennys has to pay as this place has nothing on Dennys at least for what I ordered. Maybe the other pancakes that I didn’t try are great? I don’t even eat half of the regular pancake they brought me. Nothing special. Ordinary
Atmosphere: 2
Food: 3
Service: 4
Was good, them pancakes are very filling. Expect to pay $25-$30 for 1 meal and plain coffee was like $4 or $5 bucks
The food at first tasted ok but as we kept eating the heavy spices got overwhelmed. When I told the person that is there to deliver the food....that our my pancake was the wrong kind, she seemed bother and brought me another one with attitude. Neither my husband or I liked the coffee either. I would give it another try only if the attitude of the servers is gone. The pancake I got also was undercooked. Pictures available.
Atmosphere: 2
Food: 3
Service: 1
Great local breakfast house.
Atmosphere: 4
Food: 4
Service: 4
Really good breakfast. Good service. Small place so can get busy.
Kid-friendliness: Kids will love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Old Fashioned Buttermilk Pancake, French Toast, Sausage, Cinnamon Roll French Toast
OVERPRICED!!! DON’T EAT HERE! Over $20 for just bacon and eggs. Ridiculous. Our bill for 2 was almost $60!!! And they automatically charge gratuity! Nothing special about the food either, basic. Service was below average. Greedy ownership who doesn’t have any clue how to run a restaurant! Way too many employees, I counted at least 20 people working. Staff seemed unorganized, too many bodies.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Currently writing this review as I've been waiting almost an hour after being quoted 10-15 minutes twice. Multiple parties of varying sizes have come and been seated before us. Unaware that there was an outside table, it was offered to a party of the same size, that came after me. We usually go to the Cedar location but decided to try this location as it said there was no wait compared to the hour and half wait at Cedar. At this point, I would have been seated there. Terrible customer service, not one apology.
Service: 1
Paid $30.00 for two sad pancakes + bacon.
I paid almost $4.00 for bacon that was no where to be found. Placing the order online it wouldn’t let me order if I didn’t tip at least 20% for a pick up order.
The food here is way too overpriced, each “cake” should come with at least 2 pieces (actually 3 pieces like it shows in the picture).
Instead you get a large flat piece of pancake.
This is our first time experience with Batter up, we are beyond disappointed and wish we could get a refund.
Atmosphere: 1
Food: 1
Service: 1
That was truly the nastiest food .
My husband could not eat the 123 meal. The pancake had a sour taste , I had the chicken fried stake, the chicken fried stake hashbrowns, and gravy were all just defrosted . And for the 47 dollars, it was not worth it
Atmosphere: 2
Food: 1
Service: 2
Food & service are best in Fresno. The portion size is huge.
Atmosphere: 5
Food: 5
Service: 5
Great breakfast place, Go early or you may experience a short wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tessa Cate's Cinnamon Roll
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