I order 3 kids meal for my kids and my kids started complaining about how salty the fries taste please manager talk to your employees about how much salt is bad!!
Food: 1
Evan Jensen
Food is good, but jeez these past couple times I’ve come by I don’t know what is up with this staff. When you tell them what you want, they seem offended and sound annoyed. Like sorry if you don’t like your job or like being there then quit. Do better at customer service.
Atmosphere: 5
Food: 5
Service: 1
Barry Strader
Just inside the door was a large wet spot, then they had kiosk ordering, but no way to use coupons and staff didn't know how to use coupons either. Then they got my drink order for me and got the wrong drink. When I brought it to her attention they said they did get it right. After explaining to them that she in fact gave me a root beer instead of the Dr pepper I ordered and paid for, she finally got the drink I had initially ordered. Then my friend got chicken fries instead of French fries he ordered. Needless to say I won't ever go back to this Burger King ever.
Atmosphere: 1
Food: 2
Service: 1
Ray Wall
I just bought rotten meat from this place. We didn't open it up till we got home. But we ordered it all with cheese a d none of the burgers had cheese. I thought it smelled a little funny in the car on the way home. But when we started eating we realized that it was ALL rotten. I think it was done on purpose. I rarely go to this burger king but this is definitely the last time.
Atmosphere: 1
Food: 1
Service: 2
Joseph Borshch
no clue why this place is getting so much hate. i tried Burger King yesterday, for the first time ever and the whopper was good. Their burgers taste very homemade, like something you grilled up at the lake and the price is fair
Food: 5
Service: 5
zac musser
Clovis and Herndon. Rude to customers. Openly talked about spitting in food. Trash.
Atmosphere: 1
Food: 1
Service: 1
Linda
One of the BEST Burger Kings, food is always good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
Veronica Banuelos
They did not have too many items of food.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Chicken Nuggets
Chris Kay
It was a good value.
Atmosphere: 4
Food: 4
Service: 4
Ysidro Duran
Quite possibly the worst run franchise location I have ever encountered. Ordered food for the family via the mobile app and paid in advance. Nothing complicated. A couple of Whoppers and cheeseburgers. When I arrived to pick up my order, I was informed that they couldn't fill it. The employee said they were out of "Whopper meat" and that they could refund me. I asked for a refund and was told I needed to request it via the app. This isn't the first negative interaction I have had with this location, but it is certainly the last. If you're out of items, you should probably turn off ordering via the app. Common sense.
I ask a number one menu and a chocolate sundae. When I went to pay I asked for mayoneise… the employee said we don’t have it here you have ketchup…, ok ….. the icecream was without chocolate (because they was out) and he put the waffle cone inside a cup…so I asked for an spoon….he said we don’t have it…..and of course he charge me for everything….i felled so frustrated….. how we can eat the ice cream…….!!!!
Atmosphere: 1
Food: 2
Service: 1
Drithlan Eralice
I just had the single worst experience at Burger King that I have ever had. They were under staffed, there was no front counter service, the customer service was non existent. They had no cashier only a self help monitor, after putting in my order it didn't let me pay, it told me to pay at the counter with an employee. After paying they tell me they have no freezes, so I asked for a Hi-C. They were out of nearly every soda option behind the counter, the lobby soda machine was out of service, When I asked to refund 1 of the sodas they said that they cannot refund a single item, they would have to refund the whole order and then re-ring it up, acting like it would be too much work we just accepted it since I had to get to class soon. Halfway through filling up my Hi-C they ran out of it. Already having a bad time I asked for a soda, I had asked for no ice yet they still gave me ice in the soda. They had no ketchup, no dipping sauce but ranch and BBQ. They got my order wrong, I had ordered extra bacon, I come to find out they put 3 half strips normally and charge $3.50 for 1 extra half strip, they didn't have any ready so they threw some in the deep fryer and pulled it out still limp and soggy. When I asked for napkins for my order they tell me with attitude that I'm supposed to ask for those. On my way out I saw employees handling food without gloves, the kitchen staff had long hair and no hair nets. The fryer had old, burnt, fries, onion rings and other unidentifiable food in it. The tables were all dirty as were the floors. If I could give negative stars in this review I would. I suggest going out of your way to another location or better yet one of their competitors in the area.
Atmosphere: 1
Food: 1
Service: 1
Neha Grewal
Impossible are the best here
Atmosphere: 5
Food: 5
Service: 5
Stephanie Martin
The man working window, very rude and dirty. Would not make my order correct... very poor customer service. Will never eat there again
Atmosphere: 1
Food: 1
Service: 1
Steven
Mat the cashier was so charismatic and helpful! He cares about his job! :)
I order 3 kids meal for my kids and my kids started complaining about how salty the fries taste please manager talk to your employees about how much salt is bad!!
Food: 1
Food is good, but jeez these past couple times I’ve come by I don’t know what is up with this staff. When you tell them what you want, they seem offended and sound annoyed. Like sorry if you don’t like your job or like being there then quit. Do better at customer service.
Atmosphere: 5
Food: 5
Service: 1
Just inside the door was a large wet spot, then they had kiosk ordering, but no way to use coupons and staff didn't know how to use coupons either. Then they got my drink order for me and got the wrong drink. When I brought it to her attention they said they did get it right. After explaining to them that she in fact gave me a root beer instead of the Dr pepper I ordered and paid for, she finally got the drink I had initially ordered. Then my friend got chicken fries instead of French fries he ordered. Needless to say I won't ever go back to this Burger King ever.
Atmosphere: 1
Food: 2
Service: 1
I just bought rotten meat from this place. We didn't open it up till we got home. But we ordered it all with cheese a d none of the burgers had cheese. I thought it smelled a little funny in the car on the way home. But when we started eating we realized that it was ALL rotten. I think it was done on purpose. I rarely go to this burger king but this is definitely the last time.
Atmosphere: 1
Food: 1
Service: 2
no clue why this place is getting so much hate. i tried Burger King yesterday, for the first time ever and the whopper was good. Their burgers taste very homemade, like something you grilled up at the lake and the price is fair
Food: 5
Service: 5
Clovis and Herndon. Rude to customers. Openly talked about spitting in food. Trash.
Atmosphere: 1
Food: 1
Service: 1
One of the BEST Burger Kings, food is always good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
They did not have too many items of food.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Chicken Nuggets
It was a good value.
Atmosphere: 4
Food: 4
Service: 4
Quite possibly the worst run franchise location I have ever encountered. Ordered food for the family via the mobile app and paid in advance. Nothing complicated. A couple of Whoppers and cheeseburgers. When I arrived to pick up my order, I was informed that they couldn't fill it. The employee said they were out of "Whopper meat" and that they could refund me. I asked for a refund and was told I needed to request it via the app. This isn't the first negative interaction I have had with this location, but it is certainly the last. If you're out of items, you should probably turn off ordering via the app. Common sense.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ask a number one menu and a chocolate sundae. When I went to pay I asked for mayoneise… the employee said we don’t have it here you have ketchup…, ok ….. the icecream was without chocolate (because they was out) and he put the waffle cone inside a cup…so I asked for an spoon….he said we don’t have it…..and of course he charge me for everything….i felled so frustrated….. how we can eat the ice cream…….!!!!
Atmosphere: 1
Food: 2
Service: 1
I just had the single worst experience at Burger King that I have ever had. They were under staffed, there was no front counter service, the customer service was non existent. They had no cashier only a self help monitor, after putting in my order it didn't let me pay, it told me to pay at the counter with an employee. After paying they tell me they have no freezes, so I asked for a Hi-C. They were out of nearly every soda option behind the counter, the lobby soda machine was out of service, When I asked to refund 1 of the sodas they said that they cannot refund a single item, they would have to refund the whole order and then re-ring it up, acting like it would be too much work we just accepted it since I had to get to class soon. Halfway through filling up my Hi-C they ran out of it. Already having a bad time I asked for a soda, I had asked for no ice yet they still gave me ice in the soda. They had no ketchup, no dipping sauce but ranch and BBQ. They got my order wrong, I had ordered extra bacon, I come to find out they put 3 half strips normally and charge $3.50 for 1 extra half strip, they didn't have any ready so they threw some in the deep fryer and pulled it out still limp and soggy. When I asked for napkins for my order they tell me with attitude that I'm supposed to ask for those. On my way out I saw employees handling food without gloves, the kitchen staff had long hair and no hair nets. The fryer had old, burnt, fries, onion rings and other unidentifiable food in it. The tables were all dirty as were the floors. If I could give negative stars in this review I would. I suggest going out of your way to another location or better yet one of their competitors in the area.
Atmosphere: 1
Food: 1
Service: 1
Impossible are the best here
Atmosphere: 5
Food: 5
Service: 5
The man working window, very rude and dirty. Would not make my order correct... very poor customer service. Will never eat there again
Atmosphere: 1
Food: 1
Service: 1
Mat the cashier was so charismatic and helpful! He cares about his job! :)
Atmosphere: 5
Food: 5
Service: 5
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