I was very happy with the food and the service that I received out on Herndon they take their time to prepare the food well and to greet you with the smile, I have been to other chipotles, but none are is effective efficient with great customer service is the one on Herndon and Sunnyside Clovis.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Bowl with Guacamole
Daniel Ochoa
I've ordered from many Chipotle locations in the area, this location is hit and miss for quality of taste and speed of order.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burrito Bowl, Chips
Quinn
They didn’t give us our chips and guacamole & drink, charged us for guac when we didn’t order it and were sassy. Plus no receipt
Atmosphere: 2
Food: 3
Daisy Lee
Terrible customer service. Multiple instances where workers threw stuff at me rather than handing it to me. I showed up at 9:50 when they closed at 11 and they were already cleaning up and refused to acknowledge me let alone tell me if they were no longer serving. Stood there patiently for a while and they just ignored me the entire time.
Atmosphere: 1
Food: 3
Service: 1
Alfonso Madrigal
I’ve been very critical in the past about chipotle in general when it comes to portion sizes but today I was very surprised by the portion I was given. I got a burrito and it was packed the max where there was no more room for anything else in the tortilla without it falling apart. My food was good and filling, was very satisfied with my food. I know it varies across locations and staff but I’d come back here again forsure.
Atmosphere: 5
Food: 5
Service: 5
Gary Herrin
I've been there a half dozen times, it's always excellent.
Atmosphere: 5
Food: 5
Service: 5
Valerie Rodriguez
If I could give it no stars I would this place is the worst one in Fresno/clovis rude employees always just mad at customers and underserve portions I’ve tried giving it chances back to back but always disappointed I try asking for extra and they are so stingy with it not to mention get upset and give you an attitude. Most importantly it says they close at 11 but start not serving at 7. I just know my bowl is going to end up bad specifically when that one short girl with braids does it there’s really only like two good employees
Atmosphere: 1
Food: 1
Service: 1
Scooby Boob
This location always knocks it out of the park. Haven’t ever gotten a bad bowl here. Although, the over-weight manager lady with tattoos is quite unpleasant. You should never belittle your team in front of customers☺️
Atmosphere: 5
Food: 4
Service: 4
Vanessa Martinez
I just paid $95 for my family to eat chipotle (5 bowls) and it was awful!! Ordered on the app & picked up packed and ready to go. This particular location is horrible. Every bowl was under served with very small portions, super salty or no flavor at all with our bowls. There was a big piece of avocado not ready to eat. I paid for double meat on some and barely even got meat! Literally ridiculous chipotle needs to reevaluate their employees making food!
Atmosphere: 1
Food: 1
Service: 1
Che King
The family always enjoys our meals that we receive from Chipotle. My favorite is probably the quesadilla that they make in the toaster. Everyone that works for the facility always has such a wonderful smile and happiness that shows through the customer.
Once in a while I’ll have bad customer service from the workers serving the food. I had ordered a quesadilla, quickly the food service worker asked what protein I had wanted, I told her Sofrito‘s, then she added rice when I asked for beans she said only one. I’ve ordered online and in person the same meal I felt rushed the food service worker was not willing to fulfill customer needs .This location wasn’t busy at the time just a few others in line. I get that she was the only one serving food and others were doing little to nothing but customer service is lacking in that worker. Before I went to a location and their power was out and a lot of items were not available, still wanting to eat chipotle I went to this location very bad customer service from the cashier Maria. Please train your workers to be more customer friendly.
Atmosphere: 1
Food: 5
Service: 1
ryan c
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Tacos
Mohamed Ali
Absolutely the worst chipotle ever I was extremely sick and kept throwing up from the chipotle avoid as much as possible
Atmosphere: 1
Food: 1
Service: 1
Doris Osback-Rose
I have celiac and they are very accommodating and they go out of their way to keep me food safe.
I was very happy with the food and the service that I received out on Herndon they take their time to prepare the food well and to greet you with the smile, I have been to other chipotles, but none are is effective efficient with great customer service is the one on Herndon and Sunnyside Clovis.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Bowl with Guacamole
I've ordered from many Chipotle locations in the area, this location is hit and miss for quality of taste and speed of order.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burrito Bowl, Chips
They didn’t give us our chips and guacamole & drink, charged us for guac when we didn’t order it and were sassy. Plus no receipt
Atmosphere: 2
Food: 3
Terrible customer service. Multiple instances where workers threw stuff at me rather than handing it to me. I showed up at 9:50 when they closed at 11 and they were already cleaning up and refused to acknowledge me let alone tell me if they were no longer serving. Stood there patiently for a while and they just ignored me the entire time.
Atmosphere: 1
Food: 3
Service: 1
I’ve been very critical in the past about chipotle in general when it comes to portion sizes but today I was very surprised by the portion I was given. I got a burrito and it was packed the max where there was no more room for anything else in the tortilla without it falling apart. My food was good and filling, was very satisfied with my food. I know it varies across locations and staff but I’d come back here again forsure.
Atmosphere: 5
Food: 5
Service: 5
I've been there a half dozen times, it's always excellent.
Atmosphere: 5
Food: 5
Service: 5
If I could give it no stars I would this place is the worst one in Fresno/clovis rude employees always just mad at customers and underserve portions I’ve tried giving it chances back to back but always disappointed I try asking for extra and they are so stingy with it not to mention get upset and give you an attitude. Most importantly it says they close at 11 but start not serving at 7. I just know my bowl is going to end up bad specifically when that one short girl with braids does it there’s really only like two good employees
Atmosphere: 1
Food: 1
Service: 1
This location always knocks it out of the park. Haven’t ever gotten a bad bowl here. Although, the over-weight manager lady with tattoos is quite unpleasant. You should never belittle your team in front of customers☺️
Atmosphere: 5
Food: 4
Service: 4
I just paid $95 for my family to eat chipotle (5 bowls) and it was awful!! Ordered on the app & picked up packed and ready to go. This particular location is horrible. Every bowl was under served with very small portions, super salty or no flavor at all with our bowls. There was a big piece of avocado not ready to eat. I paid for double meat on some and barely even got meat! Literally ridiculous chipotle needs to reevaluate their employees making food!
Atmosphere: 1
Food: 1
Service: 1
The family always enjoys our meals that we receive from Chipotle. My favorite is probably the quesadilla that they make in the toaster. Everyone that works for the facility always has such a wonderful smile and happiness that shows through the customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Quesadilla
Restaurantji Recommends
Once in a while I’ll have bad customer service from the workers serving the food. I had ordered a quesadilla, quickly the food service worker asked what protein I had wanted, I told her Sofrito‘s, then she added rice when I asked for beans she said only one. I’ve ordered online and in person the same meal I felt rushed the food service worker was not willing to fulfill customer needs .This location wasn’t busy at the time just a few others in line. I get that she was the only one serving food and others were doing little to nothing but customer service is lacking in that worker. Before I went to a location and their power was out and a lot of items were not available, still wanting to eat chipotle I went to this location very bad customer service from the cashier Maria. Please train your workers to be more customer friendly.
Atmosphere: 1
Food: 5
Service: 1
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Tacos
Absolutely the worst chipotle ever I was extremely sick and kept throwing up from the chipotle avoid as much as possible
Atmosphere: 1
Food: 1
Service: 1
I have celiac and they are very accommodating and they go out of their way to keep me food safe.
Dietary restrictions: Celiac
Atmosphere: 5
Food: 5
Service: 5
Good food and service.
Atmosphere: 4
Food: 5
Service: 5
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