Cook messed my order up and ripped me off on the ingredients. Had to SCRAPE off the wrong ingredients and wait for the other ingredients. So ridiculous and petty.
That female manager practically flung my food at me without even a hello, never even gave me a chance to tell her the order was wrong. I had to chase someone down to get my order corrected.
Waitress was nice, always a good server. Too many other staff grabbing at the service station and not paying attention to the customers.
Atmosphere: 2
Food: 2
Service: 2
Tony G.
Horrible experience. Waitress spilled a full drink on my wife. Food took over an hour and still didn’t get the order correct. And all they did was say sorry. The manager was inconsiderate and very rude to the situation. This restaurant sucks!! Nerve going to another Dennys again.
Adam
Review for Perla at Denny’s
I had the pleasure of being served by Perla at Denny’s, and I must say she provided an exceptional dining experience. From the moment I sat down, she was professional, courteous, and attentive. She took my order with precision, ensured everything was perfect, and brought my food out promptly.
What stood out the most was her elegance in the way she handled her work—her poise, friendly demeanor, and efficiency made the entire meal even more enjoyable. It’s clear that she takes pride in her service, and it truly makes a difference.
If you’re dining at Denny’s, I highly recommend asking for Perla. She goes above and beyond to provide outstanding service!
Atmosphere: 4
Food: 4
Service: 4
Sarde Walker
Never had a problem at this location. Today I was served moldy soup and my daughter received pancakes with no syrup. When I ask for syrup instead of bringing us the bottle right away our server chose to do other things.
Atmosphere: 3
Food: 1
Service: 3
Sandy Green
Who doesnt love Denny's? This restaurant is woven into the fabric of American culture! I frequented the one near my house until recently. Because just like everywhere else in this country, customer service has fallen by the wayside. I met my friend there the other night when I got off work around 1am. She had already eaten her meal and was drinking coffee .... There were 3 employees piddling around near the kitchen... There was NO ONE else in the store. I sat for 20 minutes before saying quite loudly "man is it cold outside. That coffee sure looks good, Angi" . Nothing. Another 20 minutes and I'm fuming at this point because one girl was sweeping and walked near my table twice without acknowledging me. I tried to get her attention but she was apparently struck with blindness and a profound hearing deficit. I stated again in a loud voice, "I sure am parched over here".... Nothing. In total, I sat for about 50 minutes without any kind of acknowledgement, no greeting, no water, nada. Mind you WE ARE THE ONLY PATRONS IN THE RESTAURANT. I stood up, my friend placed the money for her meal by the plate on the table, and we walked out, me cursing the place and yelling "this place sucks!" I get in my car and here comes the manager shouting at my friend "hey, you didn't pay your ticket" to which she replied " I did. It's on the table". Get this- the manager asks " are you sure? " My friend gets out of the car and walks with the manager to the table and shows her the money and comes back out.... Um, didnt that dumb broad check the table before coming out and accusing her of cutting out on her tab?! Funny that NOBODY acknowledged me coming in, but they sure noticed when we left! Worried about losing out on a $10 meal. I tell you what, they lost more than that... I won't eat at that dump again. You have to be nice to have jobs in the hospitality business or public relations. So Here's a tip for that staff- if you can't be nice to people, don't take jobs in customer service.
Service: 1
panaka callahan
Me and my friend came in for a late night meal I ordered the bourbon chicken skillet and she had the Cali skillet. First off they didn't even have the sauce that the dish was named after second they didn't have diced potatoes so they just sprinkled French fries on my plate, third the skillet wasn't even hot. My friend had the same issue cold food and missing items. I am very disappointed Denny's food used to be delicious but now it's just terrible. I was involved in a car accident on Wednesday I went to eat at Denny's on Thursday I had a more enjoyable and fun experience getting into a car accident then eating at Denny's. I would much rather get into another accident then attempt to eat Denny's food again.
Atmosphere: 2
Food: 1
Service: 1
Mrsp93
Overall pretty good. Mainly one gal running around doing most of the work, if you're early good service. Later meh?
Atmosphere: 5
Food: 5
Service: 4
Chris Edwards
2 pm with only 5 tables seated in the entire restaurant and it still took ~10 minutes to seat a party of 1. Once seated the table was still dirty and the person wiping tables was literally sneezing on the tables they had just wiped and didn’t follow with another wipe. Food was still visible on the table. That was my signal yo leave, but I stuck it out.
Coffee was not hot. Refills were non-existent. Server disappeared for over 20 minutes and never returned after food arrived, so no jelly was ever made available for the toast. Some of the toast was somehow soggy. Server finally came around while writing this review to bring the bill, but no refills. Came around again very quickly to close out to get her tip. Came around again 2 minutes later emphasizing the sudden hurry to close out. Apparently she’s been doing side work for half an hour instead of taking care of her two tables. Absolutely brutal experience.
Atmosphere: 1
Food: 3
Service: 1
Dean Felix
We’ve been going there for years and just had the absolute worst experience there on this Thursday evening Dec 26th. Younger Hispanic server about 25 years old gave us the worst service and tried to over charge us by $30.00. Will not be going back there.
The but of the tomato and burnt chicken tenders. Never come back
Atmosphere: 2
Food: 2
Service: 4
An H
Don't ever place an order online here. This is the 3rd time that they forgot part of my order. Every single time.
Atmosphere: 2
Food: 3
Service: 2
Isaac Martinez
Went in Friday morning, we were the only ones there . FOOD HAD HAIR IN IT !!! We let the server know, the manager and server were not very apologetic about it and they didn’t seem to care…Apart from that the food was very nasty. We won’t be coming back :/
Hector Mota
Good location on Herndon, friendly and clean looking
Atmosphere: 4
Food: 3
Service: 5
John
Coffee was luke warm, had to ask for refill. Hamburger smelled rancid, something on the bun. Fries over salted and rancid flavor was trasmitted to the fries. Had to wait for table to be cleared and still had food left on the floor. Won't be back.
Okay service
Atmosphere: 4
Food: 4
Service: 4
Cook messed my order up and ripped me off on the ingredients. Had to SCRAPE off the wrong ingredients and wait for the other ingredients. So ridiculous and petty.
That female manager practically flung my food at me without even a hello, never even gave me a chance to tell her the order was wrong. I had to chase someone down to get my order corrected.
Waitress was nice, always a good server. Too many other staff grabbing at the service station and not paying attention to the customers.
Atmosphere: 2
Food: 2
Service: 2
Horrible experience. Waitress spilled a full drink on my wife. Food took over an hour and still didn’t get the order correct. And all they did was say sorry. The manager was inconsiderate and very rude to the situation.
This restaurant sucks!! Nerve going to another Dennys again.
Review for Perla at Denny’s
I had the pleasure of being served by Perla at Denny’s, and I must say she provided an exceptional dining experience. From the moment I sat down, she was professional, courteous, and attentive. She took my order with precision, ensured everything was perfect, and brought my food out promptly.
What stood out the most was her elegance in the way she handled her work—her poise, friendly demeanor, and efficiency made the entire meal even more enjoyable. It’s clear that she takes pride in her service, and it truly makes a difference.
If you’re dining at Denny’s, I highly recommend asking for Perla. She goes above and beyond to provide outstanding service!
Atmosphere: 4
Food: 4
Service: 4
Never had a problem at this location. Today I was served moldy soup and my daughter received pancakes with no syrup. When I ask for syrup instead of bringing us the bottle right away our server chose to do other things.
Atmosphere: 3
Food: 1
Service: 3
Who doesnt love Denny's? This restaurant is woven into the fabric of American culture! I frequented the one near my house until recently. Because just like everywhere else in this country, customer service has fallen by the wayside. I met my friend there the other night when I got off work around 1am. She had already eaten her meal and was drinking coffee .... There were 3 employees piddling around near the kitchen... There was NO ONE else in the store. I sat for 20 minutes before saying quite loudly "man is it cold outside. That coffee sure looks good, Angi" . Nothing. Another 20 minutes and I'm fuming at this point because one girl was sweeping and walked near my table twice without acknowledging me. I tried to get her attention but she was apparently struck with blindness and a profound hearing deficit. I stated again in a loud voice, "I sure am parched over here".... Nothing. In total, I sat for about 50 minutes without any kind of acknowledgement, no greeting, no water, nada. Mind you WE ARE THE ONLY PATRONS IN THE RESTAURANT. I stood up, my friend placed the money for her meal by the plate on the table, and we walked out, me cursing the place and yelling "this place sucks!" I get in my car and here comes the manager shouting at my friend "hey, you didn't pay your ticket" to which she replied " I did. It's on the table". Get this- the manager asks " are you sure? " My friend gets out of the car and walks with the manager to the table and shows her the money and comes back out.... Um, didnt that dumb broad check the table before coming out and accusing her of cutting out on her tab?! Funny that NOBODY acknowledged me coming in, but they sure noticed when we left! Worried about losing out on a $10 meal. I tell you what, they lost more than that... I won't eat at that dump again. You have to be nice to have jobs in the hospitality business or public relations. So Here's a tip for that staff- if you can't be nice to people, don't take jobs in customer service.
Service: 1
Me and my friend came in for a late night meal I ordered the bourbon chicken skillet and she had the Cali skillet. First off they didn't even have the sauce that the dish was named after second they didn't have diced potatoes so they just sprinkled French fries on my plate, third the skillet wasn't even hot. My friend had the same issue cold food and missing items. I am very disappointed Denny's food used to be delicious but now it's just terrible. I was involved in a car accident on Wednesday I went to eat at Denny's on Thursday I had a more enjoyable and fun experience getting into a car accident then eating at Denny's. I would much rather get into another accident then attempt to eat Denny's food again.
Atmosphere: 2
Food: 1
Service: 1
Overall pretty good. Mainly one gal running around doing most of the work, if you're early good service. Later meh?
Atmosphere: 5
Food: 5
Service: 4
2 pm with only 5 tables seated in the entire restaurant and it still took ~10 minutes to seat a party of 1. Once seated the table was still dirty and the person wiping tables was literally sneezing on the tables they had just wiped and didn’t follow with another wipe. Food was still visible on the table. That was my signal yo leave, but I stuck it out.
Coffee was not hot. Refills were non-existent. Server disappeared for over 20 minutes and never returned after food arrived, so no jelly was ever made available for the toast. Some of the toast was somehow soggy. Server finally came around while writing this review to bring the bill, but no refills. Came around again very quickly to close out to get her tip. Came around again 2 minutes later emphasizing the sudden hurry to close out. Apparently she’s been doing side work for half an hour instead of taking care of her two tables. Absolutely brutal experience.
Atmosphere: 1
Food: 3
Service: 1
We’ve been going there for years and just had the absolute worst experience there on this Thursday evening Dec 26th. Younger Hispanic server about 25 years old gave us the worst service and tried to over charge us by $30.00. Will not be going back there.
Restaurantji Recommends
The but of the tomato and burnt chicken tenders.
Never come back
Atmosphere: 2
Food: 2
Service: 4
Don't ever place an order online here. This is the 3rd time that they forgot part of my order. Every single time.
Atmosphere: 2
Food: 3
Service: 2
Went in Friday morning, we were the only ones there . FOOD HAD HAIR IN IT !!! We let the server know, the manager and server were not very apologetic about it and they didn’t seem to care…Apart from that the food was very nasty. We won’t be coming back :/
Good location on Herndon, friendly and clean looking
Atmosphere: 4
Food: 3
Service: 5
Coffee was luke warm, had to ask for refill. Hamburger smelled rancid, something on the bun. Fries over salted and rancid flavor was trasmitted to the fries. Had to wait for table to be cleared and still had food left on the floor. Won't be back.
Atmosphere: 2
Food: 1
Service: 1
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