They always seem to be out of chicken and the drive through takes a long time. Luckily I have learned this and don't go there if I am in a hurry. But there have been time where I have waited a while in the drive through just to find out that they are out of some of the chicken. No one wants to wait 10 minutes to order just to find out they don't have what you want, and the still be stuck sitting in the drive through.
Atmosphere: 3
Food: 4
Service: 3
Jose Elisarraraz
El Pollo loco. To lick your lip
Emerald Medrano
Loved this experience! As a grad student on a tight budget the fire grilled combos are perfect, filling, and affordable. Reminds me of home and my grandmother's cooking. I was served by Lidia who was very sweet and left me smiling!
Atmosphere: 5
Food: 5
Service: 5
M P
I haven't been to this location in years , and I honestly dont know if I just came at the right time..but the food was so fresh !! Very flavorful and everything was cooked right. I go to other locations sometimes but this one just hits the spot for me !! Jeremiah was the one who took my order, very friendly as well. Good job cooks!! And great Job on service !!
Food: 5
Service: 5
T
Stopped in for lunch, ordered dine-in. Waited, waited, waited. I get that priority might be the drive-thru orders and if that's the case, put more staff on the line to help with dine-in orders so patrons aren't waiting excessively! One person making the orders!!!! Got fed up and asked for refund! NEVER going back to this establishment, NEVER!
Service: 1
Wes Flack
Quality and value.
Atmosphere: 5
Food: 5
Service: 5
Sheri Wright
The bathroom was terrible. Dirty, old and disgusting.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Checken Avocado
Christine Evans
The customer service is AWFUL and they literally always get your order wrong. There is a line of people waiting to get their orders corrected and the staff doesn't seem to care or want to make it right. I won't be back.
Atmosphere: 1
Food: 2
Service: 1
Stan Garcia
Best tjere is Mex food fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Burrito
Andrew Singh
My experience was good no major complaints so far.
Coupons are bait & switch- wanted to use coupon for crunchy tacos and was told couldn’t use coupons because they were out of crunchy tacos. When asked if the could use soft tacos as replacement and manager and another worker in an unfriendly manner said no. Worker said it would mess-up their control of their sales. My wife and I eat there a lot; but, will probably look for other restaurants. Too bad have always been happy about food and service in past. Suggest not to go on Sundays near closing. Manager was extremely unfriendly when I challenged their logic about not adhering to her authority. Another thing she didn’t allow a $4.00 discount on their salad.
Michael Dunnell
Pricey but good. I need to try the burrito next.
Atmosphere: 4
Food: 4
Service: 4
Peter Encke
Good food, courteous staff,
VERY DIRTY, UNKEMPT BATHROOMS, MADE EVERYTHING
Atmosphere: 3
Food: 5
Service: 5
Karlina Soo
Drive thru lines are ridiculous! They take forever! They should park their customers in front of the store, just like how other fast food places park with number signs in front of the restaurant!
Dianna Vaughan
Jeremiah at the window gives excellent customer service! He's always slammed, but still super professional and helpful. The drive through line was super busy, and he still made sure my salads had no rice, double beans, and asked for my phone so he could ck my app for coupons and scanned my phone! All while he was slammed! Great job Jeremiah, you're so cute and you rock!! Keep up the great work!!
They always seem to be out of chicken and the drive through takes a long time. Luckily I have learned this and don't go there if I am in a hurry. But there have been time where I have waited a while in the drive through just to find out that they are out of some of the chicken. No one wants to wait 10 minutes to order just to find out they don't have what you want, and the still be stuck sitting in the drive through.
Atmosphere: 3
Food: 4
Service: 3
El Pollo loco. To lick your lip
Loved this experience! As a grad student on a tight budget the fire grilled combos are perfect, filling, and affordable. Reminds me of home and my grandmother's cooking. I was served by Lidia who was very sweet and left me smiling!
Atmosphere: 5
Food: 5
Service: 5
I haven't been to this location in years , and I honestly dont know if I just came at the right time..but the food was so fresh !! Very flavorful and everything was cooked right. I go to other locations sometimes but this one just hits the spot for me !! Jeremiah was the one who took my order, very friendly as well. Good job cooks!! And great Job on service !!
Food: 5
Service: 5
Stopped in for lunch, ordered dine-in. Waited, waited, waited. I get that priority might be the drive-thru orders and if that's the case, put more staff on the line to help with dine-in orders so patrons aren't waiting excessively! One person making the orders!!!! Got fed up and asked for refund! NEVER going back to this establishment, NEVER!
Service: 1
Quality and value.
Atmosphere: 5
Food: 5
Service: 5
The bathroom was terrible. Dirty, old and disgusting.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Checken Avocado
The customer service is AWFUL and they literally always get your order wrong. There is a line of people waiting to get their orders corrected and the staff doesn't seem to care or want to make it right. I won't be back.
Atmosphere: 1
Food: 2
Service: 1
Best tjere is Mex food fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Burrito
My experience was good no major complaints so far.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Classic Chicken Tostada Salad Combo, Chicken Avocado Burrito
Restaurantji Recommends
Coupons are bait & switch- wanted to use coupon for crunchy tacos and was told couldn’t use coupons because they were out of crunchy tacos. When asked if the could use soft tacos as replacement and manager and another worker in an unfriendly manner said no. Worker said it would mess-up their control of their sales. My wife and I eat there a lot; but, will probably look for other restaurants. Too bad have always been happy about food and service in past. Suggest not to go on Sundays near closing. Manager was extremely unfriendly when I challenged their logic about not adhering to her authority. Another thing she didn’t allow a $4.00 discount on their salad.
Pricey but good. I need to try the burrito next.
Atmosphere: 4
Food: 4
Service: 4
Good food, courteous staff,
VERY DIRTY, UNKEMPT BATHROOMS, MADE EVERYTHING
Atmosphere: 3
Food: 5
Service: 5
Drive thru lines are ridiculous! They take forever! They should park their customers in front of the store, just like how other fast food places park with number signs in front of the restaurant!
Jeremiah at the window gives excellent customer service! He's always slammed, but still super professional and helpful.
The drive through line was super busy, and he still made sure my salads had no rice, double beans, and asked for my phone so he could ck my app for coupons and scanned my phone!
All while he was slammed!
Great job Jeremiah, you're so cute and you rock!!
Keep up the great work!!
Atmosphere: 4
Food: 5
Service: 5
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