I love jojos I’ve been coming here for years But I stopped by on Sunday September 8th At 12:30 we checked what time they opened before it said 12 online the sign in the front window said 12 as well We called them the lady that answered said they’ll be open at 1 so we left and came back at one The lady inside ignored us as we waited outside then put a sign on the door saying they will be back from break at 1:30 I love jojos but don’t appreciate what happened we left Jojos what happened you guys are usually on top of things and have amazing customer service I was disappointed and left with no shaved snow smh
Food: 5
Service: 1
Marisa
We had really disappointing customer service here, or lack there of on September 8, 2024. The hours sign on the window says they open everyday at noon. At 12:30 my family and I showed up and it was closed. We called and were told that they opened at 1. We waited in our car until one and waited outside the door for 10 minutes after 1. while we were standing there the employee did not acknowledge us at all. She then put up a sign right in front of us that said “will return at 1:30”. Again no acknowledgement that we were standing there. We would have been understanding if she had said something to us but she didn’t even look at us even when we were face to face. It was very odd. We really enjoy Jojos but that was such a weird experience we likely will not go back again because of their unreliability. Their hours sign needs to be updated or their employees need to be retrained because that was a very off putting experience.
Atmosphere: 1
Food: 4
Service: 1
tiffaney McCune
I'm given a 1 because of price. It was $11.65 for 3/4 of cup of yogurt with 3 gummy worms, 3 gummy sharks, 1 gummy frog, and a little spoon of strawberry poppers. (Cup was smallest one out).That price is so ridiculous I was shocked when she told me. Never again will I go there. First and last time. I'm still so shocked over price. Wow
Atmosphere: 3
Food: 5
Service: 3
Cindy Reisman
This was such a bad experience for my best friend and myself. My frozen yogurt turned to cold soup really quick. I'm from LA and I love going for frozen yogurt frequently, but I have never had an experience like this one! ? when I explained it to the girl, she replied "I will let my manager know" and just walked away. NEVER AGAIN! Not here anyway.
Atmosphere: 5
Food: 1
Service: 3
Robert Jacobsen
Have been to this location multiple times.Have never had a bad experience except the occasional flavor being out of service. Which is gonna happen from time to time.They also have toys available for the kiddos to play with.
Kid-friendliness: Very kid friendly. They have toys for the kiddos to play with while the parents finish up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Paul White
Frozen yogurt. That's what's up
Mrs. Curl
I was really excited to see a yogurt place close to my home as I just moved into the area. After going to Menchies across town, I was disappointed by this establishment. I gave it another try today but it's just not the same. Very limited flavors available and half of the machines were broken or not working properly. To top it off, we weren't allowed to try any of the flavors.
Cheryl McClure
One of our favorite frozen yogurt shops!
Cheryl Crabtree
One of our favorite frozen yogurt shops!
Deborah Verana
13USD for the liquid-iest frozen yogurt I've gotten in fresno. I was looking for marshmallow fluff and whipped cream and was sorely disappointed. The one flavor that was appetizing, the cold brew coffee wasn't even frozen yet and the flavors I did get were barely "frozen".This was my end of week treat and I am just so disappointed in Jojo.
Wish the new owners would bring back the samples. We’ll have to go to Mickey’s if we want to try new flavors. ?
Anonymous xo
The owner is very rude and does not answer questions they will just ignore you. MICKEYS YOGURT IS BETTER in all aspects do better Jojo’s moldy machines?? The service is disgusting horrible owners. Would give zero stars if I could
Eryn Sliney
Staff was super nice and willing to exsplain the different toppings. Very clean as well. Definitely would go back.
Kit Lemmons
Favorite place ever. They have no added sugar options and I can actually enjoy the sweet treat! Nice staff. Great atmosphere, wish they had more locations! Keep the sugar free options please!
Connor Thomas
They have the best shaved snow I have ever had it is perfectly fluffy and perfectly sweet and it will be the reason I use gas to come over here 5 stars never regret that.
I love jojos I’ve been coming here for years
But I stopped by on Sunday September 8th
At 12:30 we checked what time they opened before it said 12 online the sign in the front window said 12 as well
We called them the lady that answered said they’ll be open at 1 so we left and came back at one
The lady inside ignored us as we waited outside then put a sign on the door saying they will be back from break at 1:30
I love jojos but don’t appreciate what happened we left
Jojos what happened you guys are usually on top of things and have amazing customer service
I was disappointed and left with no shaved snow smh
Food: 5
Service: 1
We had really disappointing customer service here, or lack there of on September 8, 2024. The hours sign on the window says they open everyday at noon. At 12:30 my family and I showed up and it was closed. We called and were told that they opened at 1. We waited in our car until one and waited outside the door for 10 minutes after 1. while we were standing there the employee did not acknowledge us at all. She then put up a sign right in front of us that said “will return at 1:30”. Again no acknowledgement that we were standing there. We would have been understanding if she had said something to us but she didn’t even look at us even when we were face to face. It was very odd. We really enjoy Jojos but that was such a weird experience we likely will not go back again because of their unreliability. Their hours sign needs to be updated or their employees need to be retrained because that was a very off putting experience.
Atmosphere: 1
Food: 4
Service: 1
I'm given a 1 because of price. It was $11.65 for 3/4 of cup of yogurt with 3 gummy worms, 3 gummy sharks, 1 gummy frog, and a little spoon of strawberry poppers. (Cup was smallest one out).That price is so ridiculous I was shocked when she told me. Never again will I go there. First and last time. I'm still so shocked over price. Wow
Atmosphere: 3
Food: 5
Service: 3
This was such a bad experience for my best friend and myself. My frozen yogurt turned to cold soup really quick. I'm from LA and I love going for frozen yogurt frequently, but I have never had an experience like this one! ? when I explained it to the girl, she replied "I will let my manager know" and just walked away. NEVER AGAIN! Not here anyway.
Atmosphere: 5
Food: 1
Service: 3
Have been to this location multiple times.Have never had a bad experience except the occasional flavor being out of service. Which is gonna happen from time to time.They also have toys available for the kiddos to play with.
Kid-friendliness: Very kid friendly. They have toys for the kiddos to play with while the parents finish up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Frozen yogurt. That's what's up
I was really excited to see a yogurt place close to my home as I just moved into the area. After going to Menchies across town, I was disappointed by this establishment. I gave it another try today but it's just not the same. Very limited flavors available and half of the machines were broken or not working properly. To top it off, we weren't allowed to try any of the flavors.
One of our favorite frozen yogurt shops!
One of our favorite frozen yogurt shops!
13USD for the liquid-iest frozen yogurt I've gotten in fresno. I was looking for marshmallow fluff and whipped cream and was sorely disappointed. The one flavor that was appetizing, the cold brew coffee wasn't even frozen yet and the flavors I did get were barely "frozen".This was my end of week treat and I am just so disappointed in Jojo.
Restaurantji Recommends
Wish the new owners would bring back the samples. We’ll have to go to Mickey’s if we want to try new flavors. ?
The owner is very rude and does not answer questions they will just ignore you. MICKEYS YOGURT IS BETTER in all aspects do better Jojo’s moldy machines?? The service is disgusting horrible owners. Would give zero stars if I could
Staff was super nice and willing to exsplain the different toppings. Very clean as well. Definitely would go back.
Favorite place ever. They have no added sugar options and I can actually enjoy the sweet treat! Nice staff. Great atmosphere, wish they had more locations! Keep the sugar free options please!
They have the best shaved snow I have ever had it is perfectly fluffy and perfectly sweet and it will be the reason I use gas to come over here 5 stars never regret that.
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