We had not been to Panera in a long time, so thought we would give it a try. At 09 on a Saturday morning, Panera was not very busy. We were impressed with the cleanliness of the restaurant (did not see the restrooms). Staff was very pleasant and helpful, coffee was good and coffee station was clean and well-stocked with 4 types of hot coffee. Avocado toast was decent with fresh arugula and generous amount of feta. Steelcut oatmeal was good with pecans and fresh sliced strawberries on top. My only negative comment is that the oatmeal was served barely warm.
Atmosphere: 5
Food: 4
Service: 5
serena mejia
I love Panera so much and I'm also sad about the change to the breads. There food is still so amazing and delicious especially the salads. I just wish they would make there breads and bagels in store like they use too. If something seems off with the breads or bagels is because they don't make them in store anymore. Rehire your bakers and bake the breads again. 10/10 was so much better when they did.
Atmosphere: 5
Food: 4
Service: 5
First Last
Trying to call them regarding the wrong order and they put me on hold for more than 10 minutes and just hang up on me. Alway got my order wrong, they reduced the food portion, and the sandwich is always really salty. Not going to this location again.
Atmosphere: 1
Food: 1
Service: 1
Merlinda Silva
Could be cleaner
Atmosphere: 1
New Avatar
Clean food?? I come in here often and the men's restroom is seriously Filthy. I tell the staff and they tell me they will get on it to no avail. A staff member needs to check up, clean up and refill supplies at least every 20 minutes since traffic here is so high. The bathroom door looks like it hasn't been wiped down like EVER. Almost feel like I need a hazmat suit to use this restaurant at Shaw and Clovis. You know the filth and germs from the bathroom will make their way into the restaurant. It gets tracked on to the carpet and if there's no paper towels how can we wash/dry our hands properly. I'm posting this because I'm trying to inspire change since I am a sip club member
Atmosphere: 1
Food: 2
Service: 1
Jake Farm
The bagels here used to be great. Asiago had plenty of crunchy cheese on top. Cinnamon crunch was true to its name and had plenty of sugar on top. A big change happened within the last few months and now the bagels are lifeless, gummy, lacking bagel essence. They need to fire their bagel boy. Soda machine always broken, too.
Atmosphere: 4
Food: 1
Service: 5
Donald Crider
My go to place for lunch. Watch for seasonal goods
Atmosphere: 4
Food: 4
Service: 4
Dynatrax 559
Deserve 5 star rating
Atmosphere: 5
Food: 5
Service: 5
Frank Giel
The Place I visited was caos. The place was dirty and had to clean a table so we would have a place to sit. The clerk didn't know what she was doing and didn't ask if we needed drinks or the sides that came with the meal. The soup broccoli and cheddar was good. The salads were all greens and very dry despite the dressing allotted. It was very expensive. Cost was about $80 for three adults. Crazy expensive.
Atmosphere: 2
Food: 3
Service: 1
Hokage B
How is this not a health violation? This was the parfait I was given. Normally there is a pull date and expiration date sticker on the bottom. This gross looking parfait didn't have one.
Spent $35.00 on 2 meals not happy with how much tuna was on the sandwich. I get a better sandwich from subway for a whole lot less. Guess I expected a better sandwich for that kind of money wow will not come back here again too expensive for what you get.
Atmosphere: 3
Food: 1
Service: 3
Kaylynn Murphy
I placed an order from my desk around 12:00 PM, expecting my food to be ready at the promised time of 12:19 PM. However, I didn’t receive my food until 12:45 PM — a full 26 minutes late.
My office is located just across the street, so the delay wasn’t due to distance. Because of this, I had only five minutes left to try to eat during my one-hour lunch break, and I was nearly late for my 1:00 PM meeting. This experience turned what should’ve been a simple lunch into a stressful, frustrating situation. It felt like a complete waste of both my time and money.
When I spoke with the manager to express my concerns, the response I got was simply, “I’m sorry.” But frankly, it didn’t feel like a sincere apology. If you truly cared about your customers, I believe I should’ve been notified about the delay — especially since you collect contact information during the ordering process. A text, email, or call would’ve shown at least a basic level of consideration.
Instead, the manager made no effort to make things right and showed zero concern for the inconvenience I experienced.
This lack of accountability and poor service was incredibly disappointing. I won’t be returning, and I won’t be recommending this place to others.
Food: 2
Pamela Knotts
Great place for a lite lunch
Atmosphere: 5
Food: 5
Service: 5
Jugdip Gill
Friendly staff nice place to come for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Vallerie Williams
Went to buy a gift card for a friend. Very friendly staff. First time at this location and I did not eat here.
We had not been to Panera in a long time, so thought we would give it a try. At 09 on a Saturday morning, Panera was not very busy. We were impressed with the cleanliness of the restaurant (did not see the restrooms). Staff was very pleasant and helpful, coffee was good and coffee station was clean and well-stocked with 4 types of hot coffee. Avocado toast was decent with fresh arugula and generous amount of feta. Steelcut oatmeal was good with pecans and fresh sliced strawberries on top. My only negative comment is that the oatmeal was served barely warm.
Atmosphere: 5
Food: 4
Service: 5
I love Panera so much and I'm also sad about the change to the breads. There food is still so amazing and delicious especially the salads. I just wish they would make there breads and bagels in store like they use too. If something seems off with the breads or bagels is because they don't make them in store anymore. Rehire your bakers and bake the breads again. 10/10 was so much better when they did.
Atmosphere: 5
Food: 4
Service: 5
Trying to call them regarding the wrong order and they put me on hold for more than 10 minutes and just hang up on me. Alway got my order wrong, they reduced the food portion, and the sandwich is always really salty. Not going to this location again.
Atmosphere: 1
Food: 1
Service: 1
Could be cleaner
Atmosphere: 1
Clean food?? I come in here often and the men's restroom is seriously Filthy. I tell the staff and they tell me they will get on it to no avail. A staff member needs to check up, clean up and refill supplies at least every 20 minutes since traffic here is so high. The bathroom door looks like it hasn't been wiped down like EVER. Almost feel like I need a hazmat suit to use this restaurant at Shaw and Clovis. You know the filth and germs from the bathroom will make their way into the restaurant. It gets tracked on to the carpet and if there's no paper towels how can we wash/dry our hands properly. I'm posting this because I'm trying to inspire change since I am a sip club member
Atmosphere: 1
Food: 2
Service: 1
The bagels here used to be great. Asiago had plenty of crunchy cheese on top. Cinnamon crunch was true to its name and had plenty of sugar on top. A big change happened within the last few months and now the bagels are lifeless, gummy, lacking bagel essence. They need to fire their bagel boy. Soda machine always broken, too.
Atmosphere: 4
Food: 1
Service: 5
My go to place for lunch. Watch for seasonal goods
Atmosphere: 4
Food: 4
Service: 4
Deserve 5 star rating
Atmosphere: 5
Food: 5
Service: 5
The Place I visited was caos. The place was dirty and had to clean a table so we would have a place to sit. The clerk didn't know what she was doing and didn't ask if we needed
drinks or the sides that came with the meal. The soup broccoli and cheddar was good. The salads were all greens and very dry despite the dressing allotted. It was very expensive. Cost was about $80 for three adults. Crazy expensive.
Atmosphere: 2
Food: 3
Service: 1
How is this not a health violation? This was the parfait I was given. Normally there is a pull date and expiration date sticker on the bottom. This gross looking parfait didn't have one.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Spent $35.00 on 2 meals not happy with how much tuna was on the sandwich. I get a better sandwich from subway for a whole lot less. Guess I expected a better sandwich for that kind of money wow will not come back here again too expensive for what you get.
Atmosphere: 3
Food: 1
Service: 3
I placed an order from my desk around 12:00 PM, expecting my food to be ready at the promised time of 12:19 PM. However, I didn’t receive my food until 12:45 PM — a full 26 minutes late.
My office is located just across the street, so the delay wasn’t due to distance. Because of this, I had only five minutes left to try to eat during my one-hour lunch break, and I was nearly late for my 1:00 PM meeting. This experience turned what should’ve been a simple lunch into a stressful, frustrating situation. It felt like a complete waste of both my time and money.
When I spoke with the manager to express my concerns, the response I got was simply, “I’m sorry.” But frankly, it didn’t feel like a sincere apology. If you truly cared about your customers, I believe I should’ve been notified about the delay — especially since you collect contact information during the ordering process. A text, email, or call would’ve shown at least a basic level of consideration.
Instead, the manager made no effort to make things right and showed zero concern for the inconvenience I experienced.
This lack of accountability and poor service was incredibly disappointing. I won’t be returning, and I won’t be recommending this place to others.
Food: 2
Great place for a lite lunch
Atmosphere: 5
Food: 5
Service: 5
Friendly staff nice place to come for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Went to buy a gift card for a friend. Very friendly staff. First time at this location and I did not eat here.
Atmosphere: 5
Service: 5
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