Honestly. Front staff just never seem happy to be there. They bicker amongst themselves infront of people. Over the phone they’ll slam you on hold if you’re annoying them with questions. They’ll hang up on you. What’s more wild is that it’s the so called manager. It’s okay. I’ll keep my money.
Atmosphere: 2
Food: 5
Service: 1
Victor Guzman
I’ve always known Sakura Chaya for its lively teppanyaki show and solid in-house dining. Unfortunately, the takeout experience didn’t live up to the same flame and flair.
The bill came out to $130 , and for that price, I expected something close to the restaurant-quality flavor they’re known for. Instead, what arrived felt more like leftovers from a slow Tuesday.
Teriyaki steak – 1/5: Cold, burnt, and far from the $35.99 experience it should’ve been. My son—who’s usually a big fan of their steak—didn’t even want to finish it. That says enough.
Potato salad – 1/5: Bland and forgettable. No punch, no flavor.
Soup – 4/5: Finally, something that hit the mark. Warm, savory, and probably the best part of the order.
Sashimi – 1/5: No dipping sauce. None. At that price, I shouldn’t have to raid my fridge for soy sauce.
Fried rice – 2/5: Overcooked and dry. Isn’t this one of the dishes they’re famous for?
Wings – 1/5: Dry as the Mojave. It’s chicken—how do you mess that up?
Overall, I’d give this takeout experience a 1/5. For $130+, I could’ve gone to Pete’s Teriyaki and walked out happier, fuller, and with change left over. I expected that signature Sakura Chaya flavor, but instead got something that made me question whether the “A-team” chefs were all busy at the teppanyaki tables.
Maybe that’s the secret—dine in for the show, skip the takeout. Lesson learned.
Atmosphere: 3
Food: 1
Service: 3
Precision Window tinting Co Clovis Ca
Top notch food and service as always. Yes there's a wait sometimes but remember great things take time! It's not fast food it's Teppanyaki and great Teppanyaki at that!
I usually really love this spot. The food is amazing and their rice is the best. I recently went and I do admit we arrived 1-2 mins past their cut off. We were prepared for our spots to be taken by a walk in, that’s fine. However, they went to the back to check and make sure it was still open for us, they confirmed it was, walked us to the back and sat us down. The server says she is already going to take the order to the back seemed like she didn’t want to take our order even though we know exactly what we wanted we didn’t even get asked, and she told the front desk girl to move us somewhere else. There was no other space and she said we could wait 30-40 mins for the next table. Honestly the problem wasn’t that there was no space or that our seats got taken up, it was that the server didn’t want to take our orders so after seating us we had to get up and leave. It was so embarrassing and humiliating because she went to the back to confirm we can still sit down and then had to leave. We didn’t have a problem if our seats were taken, but it was confirming we can sit and then having to walk us out that felt so ugly to us.
Atmosphere: 2
Food: 5
Service: 2
Frozen Rose
Service: Excellent! Food Presentation: Excellent! Ambience: Nice! Portion of Food: Good big portion! Location: Good location Price: We spent $140+ for 2 bento and 1 kids meal for 2 adults 1 child. That's including tip TASTE OF FOOD: BLAND! The meats & potato salad is bland(Incredible John's potato salad taste better!)
Taste of Sushis: Taste ordinary like store brought & similar taste from sushis at regular chinese buffets
Atmosphere: 5
Food: 1
Service: 5
Jen Lee
Have not had issues in the past but our dinner today came with a COCKROACH. Near the end of our dinner, we found ANOTHER one crawling on the wall.
Atmosphere: 2
Food: 1
Service: 2
Dr. Kait Betchel
Sushi chefs Ben and Vang are great! Food is delicious and experience at sushi bar is always fun. Unlike other sushi restaurants, the wait staff are very attentive. I go here anytime I’m in Fresno.
Atmosphere: 5
Food: 5
Service: 5
Paris Richards
I’m shocked and disgusted. My partner and I usually go to Sakura Chaya’s other location and have always had a great experience, so today we decided to stop by the Clovis location since we were in the area. Big mistake.
While eating, we noticed a cockroach crawling right on the counter by our food. Absolutely unacceptable for any restaurant. It immediately made us question the cleanliness and food safety here, we quite literally watched it crawl into the space under where the raw fish is.
We immediately let our waitress know, and she went ahead and told the manager. The managers solution was giving us 10$ off our bill….pretty disturbing considering the fact roaches spread bacteria and contaminate food. We won’t be coming back to this location, If management doesn’t address this issue immediately, they’re going to lose loyal customers for good.
Sum Sum
Each time i’ve been here it was always a rude hostess and incorrect order. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Luis Vazquez
This is the perfect place to hit up if you want a 100% Authentic Tappanyaki plate!!! Hella fire!!!!
The waitress as well as the owner were very gracious and attentive and also the food quality was top tier
Atmosphere: 5
Food: 5
Service: 5
stacy comstock
The food is always fabulous, the steak is perfect and the rice and hot and spicy sauce cannot be beat anywhere in Fresno
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Miso Soup, Steak, Bento
Christopher S. Bates
Still the best sushi in town! I love going to either location, but this one is in a great location.
Cindy Moua
Food was awful, service was terrible. Literally the hottest restaurant I have ever been to. Server messed up of food order and tab. Came for a birthday, made reservations and paid a deposit for them to forget to bring out the birthday cake we personally brought. When asked to speak to the manager in charge, no one wanted to speak to us.
Jaime Ochoa
great place overall I would come back again and again.
Honestly. Front staff just never seem happy to be there. They bicker amongst themselves infront of people. Over the phone they’ll slam you on hold if you’re annoying them with questions. They’ll hang up on you. What’s more wild is that it’s the so called manager. It’s okay. I’ll keep my money.
Atmosphere: 2
Food: 5
Service: 1
I’ve always known Sakura Chaya for its lively teppanyaki show and solid in-house dining. Unfortunately, the takeout experience didn’t live up to the same flame and flair.
The bill came out to $130 , and for that price, I expected something close to the restaurant-quality flavor they’re known for. Instead, what arrived felt more like leftovers from a slow Tuesday.
Teriyaki steak – 1/5: Cold, burnt, and far from the $35.99 experience it should’ve been. My son—who’s usually a big fan of their steak—didn’t even want to finish it. That says enough.
Potato salad – 1/5: Bland and forgettable. No punch, no flavor.
Soup – 4/5: Finally, something that hit the mark. Warm, savory, and probably the best part of the order.
Sashimi – 1/5: No dipping sauce. None. At that price, I shouldn’t have to raid my fridge for soy sauce.
Fried rice – 2/5: Overcooked and dry. Isn’t this one of the dishes they’re famous for?
Wings – 1/5: Dry as the Mojave. It’s chicken—how do you mess that up?
Overall, I’d give this takeout experience a 1/5. For $130+, I could’ve gone to Pete’s Teriyaki and walked out happier, fuller, and with change left over. I expected that signature Sakura Chaya flavor, but instead got something that made me question whether the “A-team” chefs were all busy at the teppanyaki tables.
Maybe that’s the secret—dine in for the show, skip the takeout. Lesson learned.
Atmosphere: 3
Food: 1
Service: 3
Top notch food and service as always. Yes there's a wait sometimes but remember great things take time! It's not fast food it's Teppanyaki and great Teppanyaki at that!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Fried, Roll, Steak, Sakura Chaya Fried Rice - Vegetable Chicken Beef or Shrimp, Red Dragon Roll, Sushi Roll, Seafood, Lunch Special Chicken Pork Rolls Rice Soup Salad Tempura Veg
I usually really love this spot. The food is amazing and their rice is the best. I recently went and I do admit we arrived 1-2 mins past their cut off. We were prepared for our spots to be taken by a walk in, that’s fine. However, they went to the back to check and make sure it was still open for us, they confirmed it was, walked us to the back and sat us down. The server says she is already going to take the order to the back seemed like she didn’t want to take our order even though we know exactly what we wanted we didn’t even get asked, and she told the front desk girl to move us somewhere else. There was no other space and she said we could wait 30-40 mins for the next table. Honestly the problem wasn’t that there was no space or that our seats got taken up, it was that the server didn’t want to take our orders so after seating us we had to get up and leave. It was so embarrassing and humiliating because she went to the back to confirm we can still sit down and then had to leave. We didn’t have a problem if our seats were taken, but it was confirming we can sit and then having to walk us out that felt so ugly to us.
Atmosphere: 2
Food: 5
Service: 2
Service: Excellent!
Food Presentation: Excellent!
Ambience: Nice!
Portion of Food: Good big portion!
Location: Good location
Price: We spent $140+ for 2 bento and 1 kids meal
for 2 adults 1 child. That's including tip
TASTE OF FOOD: BLAND! The meats & potato salad is bland(Incredible John's potato salad taste better!)
Taste of Sushis: Taste ordinary like store brought & similar taste from sushis at regular chinese buffets
Atmosphere: 5
Food: 1
Service: 5
Have not had issues in the past but our dinner today came with a COCKROACH. Near the end of our dinner, we found ANOTHER one crawling on the wall.
Atmosphere: 2
Food: 1
Service: 2
Sushi chefs Ben and Vang are great! Food is delicious and experience at sushi bar is always fun. Unlike other sushi restaurants, the wait staff are very attentive. I go here anytime I’m in Fresno.
Atmosphere: 5
Food: 5
Service: 5
I’m shocked and disgusted. My partner and I usually go to Sakura Chaya’s other location and have always had a great experience, so today we decided to stop by the Clovis location since we were in the area. Big mistake.
While eating, we noticed a cockroach crawling right on the counter by our food. Absolutely unacceptable for any restaurant. It immediately made us question the cleanliness and food safety here, we quite literally watched it crawl into the space under where the raw fish is.
We immediately let our waitress know, and she went ahead and told the manager. The managers solution was giving us 10$ off our bill….pretty disturbing considering the fact roaches spread bacteria and contaminate food. We won’t be coming back to this location, If management doesn’t address this issue immediately, they’re going to lose loyal customers for good.
Each time i’ve been here it was always a rude hostess and incorrect order. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
This is the perfect place to hit up if you want a 100% Authentic Tappanyaki plate!!! Hella fire!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The waitress as well as the owner were very gracious and attentive and also the food quality was top tier
Atmosphere: 5
Food: 5
Service: 5
The food is always fabulous, the steak is perfect and the rice and hot and spicy sauce cannot be beat anywhere in Fresno
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Miso Soup, Steak, Bento
Still the best sushi in town!
I love going to either location, but this one is in a great location.
Food was awful, service was terrible. Literally the hottest restaurant I have ever been to. Server messed up of food order and tab. Came for a birthday, made reservations and paid a deposit for them to forget to bring out the birthday cake we personally brought. When asked to speak to the manager in charge, no one wanted to speak to us.
great place overall I would come back again and again.
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