Pretty standard Starbucks, drinks are good, food is fair. They’re very on top of mobile orders usually which is much appreciated. Most of the baristas are friendly and greet you at the register or pickup area. Shoutout to Trevor who’s usually on drive thru when I visit. He’s always personable, friendly, and has a smile on his face.
Atmosphere: 3
Food: 3
Service: 5
m browne
Drive through... They made the wrong drink. I parked, walked in with the drink and receipt, which clearly showed what I ordered. They would not give any consideration or compensation for the hassle/time... Just offered to remake the drink. So... Their incompetence is on YOU, the customer, not them. I took a refund. Sad if this is a corporate thing. I'm hoping this Herndon/Willow store is just a sorry outlier in customer service.
M
We waited like 20 mins and typically I don’t care bc I get it , it gets busy but how’s the 2 barista going to talk about her bf and plans all night instead of taking orders ?
H P
Lazy, rude baristas that don't want to do their JOB and make drinks as the person ordered them. Any modifications are always ignored.
Tina Raynor
Service with a smile ?
Jan Bailey
To expensive!
Jose “Yoj” Sanchez
Awesome service and great refill special!
Irvin Ascencio
Customer service sucks at this Starbucks.
Bailey Harper
Good coffee
Susan Walker
My son and I both had the strawberry funnel cake Frappuccino and WOW!!!!
Pretty standard Starbucks, drinks are good, food is fair. They’re very on top of mobile orders usually which is much appreciated. Most of the baristas are friendly and greet you at the register or pickup area. Shoutout to Trevor who’s usually on drive thru when I visit. He’s always personable, friendly, and has a smile on his face.
Atmosphere: 3
Food: 3
Service: 5
Drive through... They made the wrong drink. I parked, walked in with the drink and receipt, which clearly showed what I ordered. They would not give any consideration or compensation for the hassle/time... Just offered to remake the drink. So... Their incompetence is on YOU, the customer, not them. I took a refund. Sad if this is a corporate thing. I'm hoping this Herndon/Willow store is just a sorry outlier in customer service.
We waited like 20 mins and typically I don’t care bc I get it , it gets busy but how’s the 2 barista going to talk about her bf and plans all night instead of taking orders ?
Lazy, rude baristas that don't want to do their JOB and make drinks as the person ordered them. Any modifications are always ignored.
Service with a smile ?
To expensive!
Awesome service and great refill special!
Customer service sucks at this Starbucks.
Good coffee
My son and I both had the strawberry funnel cake Frappuccino and WOW!!!!
Restaurantji Recommends
Always get good service. Plus they love my service dog!!
Awesome Customer Service
Love me some Starbucks! Great coffee drinks and nice staff
Best coffee ☕
Coffee is good durling Christmas time
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