They are skimping on ingredients yet charge top dollar. I had to ask for more of everything twice and I still didn't get enough. They will never last in business unless they give customers their money's worth.
Ravi Singh
I came here with my family and was blown away by the level of customer service. The staff was incredibly attentive and made sure all my needs were met. The sandwiches were really fresh. Really enjoyed them!! The young guy helped me out a lot. We need more employees like him. Kind and generous. I would definitely come here again.
This place is awful the person in charge was so rude to me and my mom and then when my dad told him he shouldn't be so ride then the dude said some awful things that shouldn't be said around my two kids I'll never go back
Atmosphere: 1
Food: 1
Service: 1
daisy ana
The Indian guy literally threw my change at me and my friend. My friend and I were conversation and laughing, not sure if he thought we laughed at him but we definitely were not. So rude he cursed us out. Zero stars don’t come here
Atmosphere: 1
Food: 1
Service: 1
Selena Valverde
First off, I placed my order while driving to Clovis IOT, I was at the intersection of Herndon and Willow. On the app I selected the closest to me Subway (thinking it was the one on Herndon and Willow, as I was across the street) I placed my order and drove across the intersection. When I got there the nice young lady said I had no order, I checked and it was for this location (Herndon & Clovis Ave) I immediately called and asked them to please cancel the order as I ordered at the wrong location. It was only about 3 mins after ordering. The female on the phone says "I don't know" and passes the phone to a gentleman. I proceed to tell him to cancel the order, he say "No we don't cancel". I told him I am at a different location and it was by accident. He says "we make it and you have to get it". I told him it has only been 5 mins now, I checked my order time on the app and he says "we make it you come get it, we no refund". I can say if it had been more than 10 mins ok, but even the app said it was not ready. Vik, apparently guy on the phone was absolutely rude and completely did not care! I know it is my fault for trusting the app, but show some damn kindness!? I truly believe in KARMA and I hope you get what you gave to me. I realized I was going to have to go to this location. I tell him I do not know where this location is, he says "we are next to Walmart", ok where next to walmart "he says next to little Cesars". I ask him right or left side, I honestly did not know, he says "just come, you will see it" again not helpful!! It is not next to walmart, it is across the parking lot from walmart! I go in and not a greeting, no acknowledgement. I wait my turn and ask for my sandwich, he just says "its over there", check the video to see him just shoot his arm out managers! I have never been to this location, where over there? I would think you would want to ensure people are getting the right food when they come to pick up. I ask for his and the females names. He and the female start talking in punjabi talking about she is going to complain. Yeah, watch what you say when you don't know people and languages they understand. Yes, I was upset you could have been a lot better. As for Ginni, you want to be rude to people, at least learn to do your job right. Since you had my order and it clearly shows the way I ordered it, you made it wrong because you were trying to be fast. You need to learn quality over quantity!!! If your going to be fast, do it right!! I go to eat said sandwich and there is literally 1 black olive, I asked for extra, 2 spinach leaves, again asked for extra, 1 banana pepper, asked for extra. So you want to be rude and make the food wrong. I added pictures so you can see. I did not take anything out, I did move the meat so you can see there was none hiding. I will honestly NEVER visit this location again!!! I know people tend to think you only complain in reviews but check out my reviews, I like to be honest, I give great reviews when the service calls for it. The best way to help people know the good places is being honest. This is definitely a place you can skip, go down Herndon a little way to Willow. The young lady was so nice and she understood it was an accident. First and last visit, it could have been made a positive but Vik and Ginni made sure it was NOT!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Bryana Sepulveda
The customer service was beyond horrible and disrespectful we called ahead of time for the store hours and they assured they’d be open until 9pm and we arrived at 8:20 and they locked the doors on us and turned off the lights and began taunting us and flipping us off repeatedly and coming up to the door to make faces and flip us off while making inappropriate hand gestures as well this subway deserves no business they were extremely disrespectful and inappropriate.
Atmosphere: 1
Service: 1
Manthan Dudeja
It's the worst subway I’ve been to. The staff doesn’t know how to make a sub, and the people are abusive. Avoid this place.
I couldn’t reply to your response, but FYI, you made my order wrong, and your employee started yelling. And you don’t know my name. How do you know whether I’ve visited your store or not?
What about other reviews? Are they correct since you’re not replying to them
Atmosphere: 1
Food: 1
Service: 1
A Diaz
Order was not prepared as instructed, paid 3$ for avocado and they put one little slice. When we called to ask about it the guy cussed us out! Avoid this place
Atmosphere: 1
Food: 1
Service: 1
Luke Johns
He started cussing at me and threatening to fight me and he started cussing at my pregnant wife also because I decided to not order a sandwich after I told him I was still deciding
Atmosphere: 1
Food: 1
Service: 1
Monica Jauriqui
I ordered my sandwich for pick up. It was ready quickly and so fresh. I will visit again.
Excellent service. Good staff behavior. Place is neat and clean.
Atmosphere: 5
Food: 5
Service: 5
Harleen sandhu
Good place. Neat and clean. Very good service. Greet with smile. Fresh breads and veggies. Best taste. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Jazzy
Very neat and clean. Friendly staff. Best in town.
Atmosphere: 5
Food: 5
Service: 5
Harry Sandhu
I've always enjoyed stopping by the subway when it comes to eating something healthy. Very friendly staff. The place was neat and clean. They've got fresh veggies and breads. They always greet with a smile. They provide exceptional service. I highly recommend visiting there.
They are skimping on ingredients yet charge top dollar. I had to ask for more of everything twice and I still didn't get enough. They will never last in business unless they give customers their money's worth.
I came here with my family and was blown away by the level of customer service. The staff was incredibly attentive and made sure all my needs were met. The sandwiches were really fresh. Really enjoyed them!! The young guy helped me out a lot. We need more employees like him. Kind and generous. I would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club, All-Pro Sweet Onion Chicken Teriyaki 480 Cals, Cookies
This place is awful the person in charge was so rude to me and my mom and then when my dad told him he shouldn't be so ride then the dude said some awful things that shouldn't be said around my two kids I'll never go back
Atmosphere: 1
Food: 1
Service: 1
The Indian guy literally threw my change at me and my friend. My friend and I were conversation and laughing, not sure if he thought we laughed at him but we definitely were not. So rude he cursed us out. Zero stars don’t come here
Atmosphere: 1
Food: 1
Service: 1
First off, I placed my order while driving to Clovis IOT, I was at the intersection of Herndon and Willow. On the app I selected the closest to me Subway (thinking it was the one on Herndon and Willow, as I was across the street) I placed my order and drove across the intersection. When I got there the nice young lady said I had no order, I checked and it was for this location (Herndon & Clovis Ave) I immediately called and asked them to please cancel the order as I ordered at the wrong location. It was only about 3 mins after ordering. The female on the phone says "I don't know" and passes the phone to a gentleman. I proceed to tell him to cancel the order, he say "No we don't cancel". I told him I am at a different location and it was by accident. He says "we make it and you have to get it". I told him it has only been 5 mins now, I checked my order time on the app and he says "we make it you come get it, we no refund". I can say if it had been more than 10 mins ok, but even the app said it was not ready. Vik, apparently guy on the phone was absolutely rude and completely did not care! I know it is my fault for trusting the app, but show some damn kindness!? I truly believe in KARMA and I hope you get what you gave to me. I realized I was going to have to go to this location. I tell him I do not know where this location is, he says "we are next to Walmart", ok where next to walmart "he says next to little Cesars". I ask him right or left side, I honestly did not know, he says "just come, you will see it" again not helpful!! It is not next to walmart, it is across the parking lot from walmart! I go in and not a greeting, no acknowledgement. I wait my turn and ask for my sandwich, he just says "its over there", check the video to see him just shoot his arm out managers! I have never been to this location, where over there? I would think you would want to ensure people are getting the right food when they come to pick up. I ask for his and the females names. He and the female start talking in punjabi talking about she is going to complain. Yeah, watch what you say when you don't know people and languages they understand. Yes, I was upset you could have been a lot better. As for Ginni, you want to be rude to people, at least learn to do your job right. Since you had my order and it clearly shows the way I ordered it, you made it wrong because you were trying to be fast. You need to learn quality over quantity!!! If your going to be fast, do it right!! I go to eat said sandwich and there is literally 1 black olive, I asked for extra, 2 spinach leaves, again asked for extra, 1 banana pepper, asked for extra. So you want to be rude and make the food wrong. I added pictures so you can see. I did not take anything out, I did move the meat so you can see there was none hiding. I will honestly NEVER visit this location again!!! I know people tend to think you only complain in reviews but check out my reviews, I like to be honest, I give great reviews when the service calls for it. The best way to help people know the good places is being honest. This is definitely a place you can skip, go down Herndon a little way to Willow. The young lady was so nice and she understood it was an accident. First and last visit, it could have been made a positive but Vik and Ginni made sure it was NOT!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The customer service was beyond horrible and disrespectful we called ahead of time for the store hours and they assured they’d be open until 9pm and we arrived at 8:20 and they locked the doors on us and turned off the lights and began taunting us and flipping us off repeatedly and coming up to the door to make faces and flip us off while making inappropriate hand gestures as well this subway deserves no business they were extremely disrespectful and inappropriate.
Atmosphere: 1
Service: 1
It's the worst subway I’ve been to. The staff doesn’t know how to make a sub, and the people are abusive. Avoid this place.
I couldn’t reply to your response, but FYI, you made my order wrong, and your employee started yelling. And you don’t know my name. How do you know whether I’ve visited your store or not?
What about other reviews? Are they correct since you’re not replying to them
Atmosphere: 1
Food: 1
Service: 1
Order was not prepared as instructed, paid 3$ for avocado and they put one little slice. When we called to ask about it the guy cussed us out! Avoid this place
Atmosphere: 1
Food: 1
Service: 1
He started cussing at me and threatening to fight me and he started cussing at my pregnant wife also because I decided to not order a sandwich after I told him I was still deciding
Atmosphere: 1
Food: 1
Service: 1
I ordered my sandwich for pick up. It was ready quickly and so fresh. I will visit again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Guy is to much rude and not open rest room
Excellent service. Good staff behavior. Place is neat and clean.
Atmosphere: 5
Food: 5
Service: 5
Good place. Neat and clean. Very good service. Greet with smile. Fresh breads and veggies. Best taste. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Very neat and clean. Friendly staff. Best in town.
Atmosphere: 5
Food: 5
Service: 5
I've always enjoyed stopping by the subway when it comes to eating something healthy. Very friendly staff. The place was neat and clean. They've got fresh veggies and breads. They always greet with a smile. They provide exceptional service. I highly recommend visiting there.
Atmosphere: 5
Food: 5
Service: 5
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