This place refused to honor coupons. Made the wrong food. Then when they realized they made the food wrong, they simply said they would toast it. As if toasting it, fixed everything. Bread was stale and they broke it all apart before even starting the sandwich. The employees were rude and basically made what they wanted, how they wanted because we wanted to use a coupon.
Atmosphere: 1
Food: 1
Service: 1
Ari
disappointed in my last sandwich. Not the way i pictured it
Atmosphere: 4
Food: 2
Service: 4
Marley Mille
Very rude lady didn’t want to give me her name to talk to manager.she messed up my order and tried to blame DoorDash.Maybe she should go back to school and get a real job instead of being 40 working at a subway.
Atmosphere: 1
Food: 1
Service: 1
Molon Labe (Q66)
Paid 4 dollars for extra meat, was still very small overall..paid 18+ for that garbage..never again going to this locationRude, untrained
Atmosphere: 1
Food: 1
Service: 1
Dodgers' Fan
I go to this particular Subway because the food is always fresh and it tastes very good. The staff has always been friendly and very accommodating to my specific orders. Also, they ACTUALLY TAKE the coupon that's in the local mailer which is why I go here instead of the Subway that's on the S/E corner of Ashlan and Fowler Aves which is closer, but DOESN'T take the coupon.Dietary restrictions: Plenty of healthy and veg diet options.Parking: Plenty of nearby and out front parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Italian B M T 6 Inch Regular Sub, B L T, Black Forest Ham Footlong Pro Double Protein
Giovanna Moody
Honestly the worst subway I have ever been to! I asked for Flatbread she gives me white bread and because of the stupid metal thing around the meat I can't see that she grab the wrong bread until it is too late! I wanted my sandwich toasted and because the bread was wrong, they toasted the Flatbread for literally only a few second so it is still really soft and then put the meat that was toasted onto the whitehead onto my Flatbread. I asked for light onions and she put a lot on there! And then when it came to paying I tried telling her I want to pay with 2 gift cards and then my debit card, part if that is my fault because as I was already upset, the other lady is distracting me about paying while the one lady is making my sandwich so when I got up to pay and use my gifted card they were only ready for debit card. So we had to redo the transaction just so I can pay with 2 gift cards and then my debit, she still didn't understand 2 gift cards I swear took like 5 minutes just to pay! The language bearer here is awful! I've been to other places that struggle with English and was able to get my sandwich right and I was able to understand them, here she didn't understand me and I couldn't understand her. Just so frustrating. Overall not happy how my sandwich was made because she couldn't understand me, and the paying process was a wreck. I'm just going to either stop using subway or just use another one.
Atmosphere: 2
Food: 2
Service: 1
Neo Lee
Hella STINGY with meat and veggies! If you like 4 leaves of spinach on your foot long, this is the place to go. The 2 ladies there have a RBF the whole time and when I ask if they can put more veggies they said it was extra cost! First and last time here.STAY AWAY FROM THIS SUBWAY!
Atmosphere: 1
Food: 1
Service: 1
James Job
It's a Subway. There is no reason to think you are going to get anything, except Subway.
Very rude employees, I would never come back, this was my 2nd experience here, they greet only white people.
Atmosphere: 1
Food: 1
Service: 1
Marcell Harris
Ordered online. Sandwich felt light when I picked it up. Bread was sliced bad and half the sandwich was falling apart. Not much ingredients inside. Both ends have nothing. Never will I order online. Need to watch them make it or else not worth it.
Atmosphere: 1
Food: 1
Service: 1
ADRENOMIX ADX
I like subway, not one to complain about food cause I'm not picky, but was very disappointed. Went on 1/5/24 at about 3:40pm, I asked for Multi grain she gave me white bread, asked for pepper jack she gave me provolone didn't even put very much meat on it to begin with. She was stingy with just about everything she put in my sandwich. They charge for avocado which is totally fine but for the 2 and a half slices I got on a foot long? Not worth the $2. I paid for the sandwich, guessing since i didnt tip she threw my sandwich in the bag didnt ask if i wanted chips or a drink threw it on the counter and turned around, No "thank you" or "have a good day" ugly attitude. Highly disappointed. Don't think I'd go back
Atmosphere: 1
Food: 3
Service: 1
Erin Xiong
I told the employee exactly what I wanted in the sandwich and they added pickles and mayo to my sandwich when I did not request it at all. They were rude, unwelcoming, and wanted to get it over with because when I arrived, she was on her phone and went right back to being on her phone the minute she cashed me out. She also did not let me finish entering in my number for points.I normally come here very often and Of all of them, Maria is the only one who’s been extraordinary. I don’t typically write reviews but I actually hate coming to this subway compared to the one on Ashlan and Fowler.
Atmosphere: 1
Food: 2
Service: 1
Management Account
I came in to buy a sandwich on 22nd of December. I asked to use the coupon and she told me I couldn’t I asked why and she kept shushing me cutting me off and being very rude. I’m asking for you to explain because I read the terms on the coupon and it does not say I only can use the build your own sandwich. It excludes some sandwiches but none of which I wanted to purchase. She then went on to say I cannot have the managers number or name because she is out of town . And walked away. They’re very disrespectful and rude to customers. I would never come here again
The employee was a little slow trying to fill an online order
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Oatmeal Raisin
Delicious sandwich place, customer service also undefinable great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, Subway Footlong Cookie, 6 Pack Cookie Box, Cinnabon Footlong Churro
This place refused to honor coupons. Made the wrong food. Then when they realized they made the food wrong, they simply said they would toast it. As if toasting it, fixed everything. Bread was stale and they broke it all apart before even starting the sandwich. The employees were rude and basically made what they wanted, how they wanted because we wanted to use a coupon.
Atmosphere: 1
Food: 1
Service: 1
disappointed in my last sandwich. Not the way i pictured it
Atmosphere: 4
Food: 2
Service: 4
Very rude lady didn’t want to give me her name to talk to manager.she messed up my order and tried to blame DoorDash.Maybe she should go back to school and get a real job instead of being 40 working at a subway.
Atmosphere: 1
Food: 1
Service: 1
Paid 4 dollars for extra meat, was still very small overall..paid 18+ for that garbage..never again going to this locationRude, untrained
Atmosphere: 1
Food: 1
Service: 1
I go to this particular Subway because the food is always fresh and it tastes very good. The staff has always been friendly and very accommodating to my specific orders. Also, they ACTUALLY TAKE the coupon that's in the local mailer which is why I go here instead of the Subway that's on the S/E corner of Ashlan and Fowler Aves which is closer, but DOESN'T take the coupon.Dietary restrictions: Plenty of healthy and veg diet options.Parking: Plenty of nearby and out front parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Italian B M T 6 Inch Regular Sub, B L T, Black Forest Ham Footlong Pro Double Protein
Honestly the worst subway I have ever been to! I asked for Flatbread she gives me white bread and because of the stupid metal thing around the meat I can't see that she grab the wrong bread until it is too late! I wanted my sandwich toasted and because the bread was wrong, they toasted the Flatbread for literally only a few second so it is still really soft and then put the meat that was toasted onto the whitehead onto my Flatbread. I asked for light onions and she put a lot on there! And then when it came to paying I tried telling her I want to pay with 2 gift cards and then my debit card, part if that is my fault because as I was already upset, the other lady is distracting me about paying while the one lady is making my sandwich so when I got up to pay and use my gifted card they were only ready for debit card. So we had to redo the transaction just so I can pay with 2 gift cards and then my debit, she still didn't understand 2 gift cards I swear took like 5 minutes just to pay! The language bearer here is awful! I've been to other places that struggle with English and was able to get my sandwich right and I was able to understand them, here she didn't understand me and I couldn't understand her. Just so frustrating. Overall not happy how my sandwich was made because she couldn't understand me, and the paying process was a wreck. I'm just going to either stop using subway or just use another one.
Atmosphere: 2
Food: 2
Service: 1
Hella STINGY with meat and veggies! If you like 4 leaves of spinach on your foot long, this is the place to go. The 2 ladies there have a RBF the whole time and when I ask if they can put more veggies they said it was extra cost! First and last time here.STAY AWAY FROM THIS SUBWAY!
Atmosphere: 1
Food: 1
Service: 1
It's a Subway. There is no reason to think you are going to get anything, except Subway.
Restaurantji Recommends
Very rude employees, I would never come back, this was my 2nd experience here, they greet only white people.
Atmosphere: 1
Food: 1
Service: 1
Ordered online. Sandwich felt light when I picked it up. Bread was sliced bad and half the sandwich was falling apart. Not much ingredients inside. Both ends have nothing. Never will I order online. Need to watch them make it or else not worth it.
Atmosphere: 1
Food: 1
Service: 1
I like subway, not one to complain about food cause I'm not picky, but was very disappointed. Went on 1/5/24 at about 3:40pm, I asked for Multi grain she gave me white bread, asked for pepper jack she gave me provolone didn't even put very much meat on it to begin with. She was stingy with just about everything she put in my sandwich. They charge for avocado which is totally fine but for the 2 and a half slices I got on a foot long? Not worth the $2. I paid for the sandwich, guessing since i didnt tip she threw my sandwich in the bag didnt ask if i wanted chips or a drink threw it on the counter and turned around, No "thank you" or "have a good day" ugly attitude. Highly disappointed. Don't think I'd go back
Atmosphere: 1
Food: 3
Service: 1
I told the employee exactly what I wanted in the sandwich and they added pickles and mayo to my sandwich when I did not request it at all. They were rude, unwelcoming, and wanted to get it over with because when I arrived, she was on her phone and went right back to being on her phone the minute she cashed me out. She also did not let me finish entering in my number for points.I normally come here very often and Of all of them, Maria is the only one who’s been extraordinary. I don’t typically write reviews but I actually hate coming to this subway compared to the one on Ashlan and Fowler.
Atmosphere: 1
Food: 2
Service: 1
I came in to buy a sandwich on 22nd of December. I asked to use the coupon and she told me I couldn’t I asked why and she kept shushing me cutting me off and being very rude. I’m asking for you to explain because I read the terms on the coupon and it does not say I only can use the build your own sandwich. It excludes some sandwiches but none of which I wanted to purchase. She then went on to say I cannot have the managers number or name because she is out of town . And walked away. They’re very disrespectful and rude to customers. I would never come here again
Atmosphere: 1
Food: 1
Service: 1