pulled up to the drive thru… i talk like with a high toned voice so it sounds like im screaming… there’s 2 screen orders , i said hello in the first one , i realized there was no screen that the lady’s show u when u order , so i go to the second one. in the drive thru obviously you have to higher your voice so they can hear you , i said hello twice. from those 2 hellos no one replied , i said hello one more time with my high toned or shall i say “ screaming voice “ and once i said it a lady said she wasn’t going to take my order because i was screaming and being disrespectful? i asked for the manager she said she was the manager LMAO i asked her why aren’t i getting my food she said to get out her drive through because. i was screaming? i called the jack in the box i asked for the manager it was the same lady , giggling over the phone laughing saying i was screaming being rude , i asked to talk to the supervisor the person HIGHER THEN HER she hung up the phone. once i called again they didn’t answer. Just weird store in general , I’d rather and IM GOING TOO keep driving to north indio because obviously this store doesn’t do enough for their customers. I came with good intentions wanting my food. Obviously you shouldn’t even manage a store if you feel like someone is yelling at you and still can’t work with the situation Lol. How EMBARRASSING. Weak Manager. Weak Mindset. DO BETTER !!!!!!!!!!!!!!!!
Service: 1
Melania Atzori
I love JITB but sadly don't have one anywhere near where I live. All the food is delicious and with a great variety to choose from my fave is the Oreo shake, no place can compare.
Food: 5
Service: 5
Tony AR
Been coming here since mid the 2000s... I've never had an issue here. 💯
Atmosphere: 5
Food: 5
Service: 5
Sergio Lemus
In my previous order I told them I wanted 12 tacos, I left the place got home to my family opened the bag and there was only 6, and still got charged fill price for 12 tacos and only got 6. Horrible service!!!
Atmosphere: 2
Food: 3
Service: 1
Leticia Cerda
If I could give it zero stars I would. What gives you the right to laugh at your customers faces and making them feel uncomfortable. Team Leader Eduardo was extremely rude laughing at my mother’s face and making her friend uncomfortable as well. The rest of the workers doing nothing. Unbelievable if this is how you run your store you should be ashamed.
Lesliy Castaneda
Went few mins ago guys at the window were friendly and nice, but I asked for sauces, had a coffee. They forgot had to go back.
Peter
Friendly service.food is ok.
Agustin Clemente
Excellent service
Atmosphere: 5
Food: 5
Service: 5
yana
This place can literally never get a full order right. You can sit at the drive through window and remind them of your order, and they'll still leave out 2-3 things at MINIMUM. The drive through is atrocious, and its clear no one there has been properly trained.
They don't give you what you ask for, they give you what you want, they make a mistake when giving you your food and then you have to wait another time for them to grill it again and the place is quite dirty, it needs a lot of cleaning.
Ricardo Talavera
drive thru service was very sweet n nice thanks for your energy gbu
Atmosphere: 5
Food: 5
Service: 5
Bigboi 420
One of your employees Rafael Zamora was talking to me with an attitude cursing and a demeaning tone and i have found evidence of him making fun of disabled children
pulled up to the drive thru… i talk like with a high toned voice so it sounds like im screaming… there’s 2 screen orders , i said hello in the first one , i realized there was no screen that the lady’s show u when u order , so i go to the second one. in the drive thru obviously you have to higher your voice so they can hear you , i said hello twice. from those 2 hellos no one replied , i said hello one more time with my high toned or shall i say “ screaming voice “ and once i said it a lady said she wasn’t going to take my order because i was screaming and being disrespectful? i asked for the manager she said she was the manager LMAO i asked her why aren’t i getting my food she said to get out her drive through because. i was screaming? i called the jack in the box i asked for the manager it was the same lady , giggling over the phone laughing saying i was screaming being rude , i asked to talk to the supervisor the person HIGHER THEN HER she hung up the phone. once i called again they didn’t answer. Just weird store in general , I’d rather and IM GOING TOO keep driving to north indio because obviously this store doesn’t do enough for their customers. I came with good intentions wanting my food. Obviously you shouldn’t even manage a store if you feel like someone is yelling at you and still can’t work with the situation Lol. How EMBARRASSING. Weak Manager. Weak Mindset. DO BETTER !!!!!!!!!!!!!!!!
Service: 1
I love JITB but sadly don't have one anywhere near where I live. All the food is delicious and with a great variety to choose from my fave is the Oreo shake, no place can compare.
Food: 5
Service: 5
Been coming here since mid the 2000s... I've never had an issue here. 💯
Atmosphere: 5
Food: 5
Service: 5
In my previous order I told them I wanted 12 tacos, I left the place got home to my family opened the bag and there was only 6, and still got charged fill price for 12 tacos and only got 6. Horrible service!!!
Atmosphere: 2
Food: 3
Service: 1
If I could give it zero stars I would. What gives you the right to laugh at your customers faces and making them feel uncomfortable. Team Leader Eduardo was extremely rude laughing at my mother’s face and making her friend uncomfortable as well. The rest of the workers doing nothing. Unbelievable if this is how you run your store you should be ashamed.
Went few mins ago guys at the window were friendly and nice, but I asked for sauces, had a coffee. They forgot had to go back.
Friendly service.food is ok.
Excellent service
Atmosphere: 5
Food: 5
Service: 5
This place can literally never get a full order right. You can sit at the drive through window and remind them of your order, and they'll still leave out 2-3 things at MINIMUM. The drive through is atrocious, and its clear no one there has been properly trained.
Atmosphere: 1
Food: 4
Service: 1
Drive thru always a long line !!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
5 stars for Vanessa today.
Atmosphere: 5
Food: 5
Service: 5
They don't give you what you ask for, they give you what you want, they make a mistake when giving you your food and then you have to wait another time for them to grill it again and the place is quite dirty, it needs a lot of cleaning.
drive thru service was very sweet n nice thanks for your energy gbu
Atmosphere: 5
Food: 5
Service: 5
One of your employees Rafael Zamora was talking to me with an attitude cursing and a demeaning tone and i have found evidence of him making fun of disabled children
Atmosphere: 1
Food: 3
Service: 1
One more video my people to waste time
Atmosphere: 1
Food: 1
Service: 1
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