Everyone that works there is literally dirty and has a nasty attitude.
Martin Felix
If you want to wait 1 hr for your order go here.
Atmosphere: 1
Food: 1
Service: 1
Jacob Sprague
I waited a hour for 8 boneless wings. And they got my flavor wrong.
Atmosphere: 1
Food: 1
Service: 1
Ali Haider
First wingstop I went to where they actually put sauce on the tenders. Came out quick service was good place was
Atmosphere: 5
Food: 5
Service: 5
Christina R.
Within the additional 30 minutes I had to wait, to receive my food (an 8 piece Cajun/Louisiana Rub combo) on a bustling Saturday night, I noticed a lack of organization and a rising tension throughout the restaurant. I observed customers attempting to retrieve their pick up orders but were told "not yet", and watching those same customers choose a corner and patiently wait in mystery. From this observation I recommend instead of people just having to constantly check the status of their order, might I suggest a sign in sheet (that includes phone number possibly) so the staff can keep better track of who has actually arrived. Without that it really seemed like a free-for-all and orders were getting mixed up and a lot of the staff looked confused, aimless at times while the others in the back were slaying away trying to catch up on the rush. Such a large number of staff, the lack of organization was a definite detriment. I overheard customers saying they had the same experience the weeks prior. I also feel like a particular delegation is in order, I feel like a lot of staff wanted to help but weren't sure how, so maybe a reviewing of rules and what to do when idle would help on these busy nights. I also recommend trying to put the orders in alphabetical order, or having a larger distinguishing identifier for each order- because asking for the status of my order and watching them pick up each receipt down the line just to be told "not yet". And as someone who has worked in the hospitality business for too long, I recommend you quote customers realistic wait times so they can gage and lessen the potential tension. My order was correct, but cold because it sat in the line without any notification and I had to keep asking the status. The wings are so flavorful that I could really have them at any temperature, it's just sucky to have cold fries. I love Wingstop and I believe they will figure this out hoping this helps.
Carlos Sanchez
45 minutes to get your order!!
Erica C.
I would have gave this place negative starts!! I've gave this place multiple chances on messing up my order. I'm no longer ordering from this location . I was fine patiently waiting for my online delivery order just to get the complete wrong order and they don't refund you your money for them giving the dasher the wrong order. Now I spent money for food I can't even eat or get a refund for ?! Worst place I've ever had an experience with !! Never again !
Javier H.
Multiple consistent, horrible experiences at this specific location. Order elsewhere, you'll thank yourself later.
Alvarez B.
The food took so long and they forgot to give us a two combos instead, they gave us one combo and one drink we asked for two drinks and we waited like 60 minutes to get our food and the sun was already setting when we got our food
Brenda D.
Ordered online kept me waiting more than 1 hour from time of order even though predicted order time was 25 minutes then crazy rude service , pity they are so busy they don't have to even be polite!
the food is good don't get me wrong. the service is just not it. I had a ovule order and they said it was everything but I was missing fries and tenders also my ranch. I went back and the said they couldn't do anything about it. they also said they wouldn't give me the money back. this has happened way to often for a place that everyone loves to eat at. this needs to be taken care of asap.
Capt G
Place was horrible, waited over an hour for our food. No trash can to put our waste when we finished.
Atmosphere: 1
Food: 2
Service: 1
Ruben F.
NOT RECOMMENDED AT ALL!Delivered wrong order (1/2 the value)Refused to make it rightStore manager wouldn't even step up and come talk to me at the cashier when I went to store (AVE 48)Horrible way to run a business.Thats what I get for leaving a 20% tip upon ordering!For reference, Order number #21178777395576832
cesar velasquez
Clearly all the associates here don't care. They made eye contact with me and didn't even smile or say something. I had to wait until an associate finished his lunch in order for me to get my order. While I was waiting 4 associates were laughing and talking.
Atmosphere: 1
Food: 1
Service: 1
Jj D.
This place is garbage. Food is over cooked and dry. Sometimes with little to no seasoning. Stay away , seriously ..
Everyone that works there is literally dirty and has a nasty attitude.
If you want to wait 1 hr for your order go here.
Atmosphere: 1
Food: 1
Service: 1
I waited a hour for 8 boneless wings. And they got my flavor wrong.
Atmosphere: 1
Food: 1
Service: 1
First wingstop I went to where they actually put sauce on the tenders. Came out quick service was good place was
Atmosphere: 5
Food: 5
Service: 5
Within the additional 30 minutes I had to wait, to receive my food (an 8 piece Cajun/Louisiana Rub combo) on a bustling Saturday night, I noticed a lack of organization and a rising tension throughout the restaurant. I observed customers attempting to retrieve their pick up orders but were told "not yet", and watching those same customers choose a corner and patiently wait in mystery. From this observation I recommend instead of people just having to constantly check the status of their order, might I suggest a sign in sheet (that includes phone number possibly) so the staff can keep better track of who has actually arrived. Without that it really seemed like a free-for-all and orders were getting mixed up and a lot of the staff looked confused, aimless at times while the others in the back were slaying away trying to catch up on the rush. Such a large number of staff, the lack of organization was a definite detriment. I overheard customers saying they had the same experience the weeks prior. I also feel like a particular delegation is in order, I feel like a lot of staff wanted to help but weren't sure how, so maybe a reviewing of rules and what to do when idle would help on these busy nights. I also recommend trying to put the orders in alphabetical order, or having a larger distinguishing identifier for each order- because asking for the status of my order and watching them pick up each receipt down the line just to be told "not yet". And as someone who has worked in the hospitality business for too long, I recommend you quote customers realistic wait times so they can gage and lessen the potential tension. My order was correct, but cold because it sat in the line without any notification and I had to keep asking the status. The wings are so flavorful that I could really have them at any temperature, it's just sucky to have cold fries. I love Wingstop and I believe they will figure this out hoping this helps.
45 minutes to get your order!!
I would have gave this place negative starts!! I've gave this place multiple chances on messing up my order. I'm no longer ordering from this location . I was fine patiently waiting for my online delivery order just to get the complete wrong order and they don't refund you your money for them giving the dasher the wrong order. Now I spent money for food I can't even eat or get a refund for ?! Worst place I've ever had an experience with !! Never again !
Multiple consistent, horrible experiences at this specific location. Order elsewhere, you'll thank yourself later.
The food took so long and they forgot to give us a two combos instead, they gave us one combo and one drink we asked for two drinks and we waited like 60 minutes to get our food and the sun was already setting when we got our food
Ordered online kept me waiting more than 1 hour from time of order even though predicted order time was 25 minutes then crazy rude service , pity they are so busy they don't have to even be polite!
Restaurantji Recommends
the food is good don't get me wrong. the service is just not it. I had a ovule order and they said it was everything but I was missing fries and tenders also my ranch. I went back and the said they couldn't do anything about it. they also said they wouldn't give me the money back. this has happened way to often for a place that everyone loves to eat at. this needs to be taken care of asap.
Place was horrible, waited over an hour for our food. No trash can to put our waste when we finished.
Atmosphere: 1
Food: 2
Service: 1
NOT RECOMMENDED AT ALL!Delivered wrong order (1/2 the value)Refused to make it rightStore manager wouldn't even step up and come talk to me at the cashier when I went to store (AVE 48)Horrible way to run a business.Thats what I get for leaving a 20% tip upon ordering!For reference, Order number #21178777395576832
Clearly all the associates here don't care. They made eye contact with me and didn't even smile or say something. I had to wait until an associate finished his lunch in order for me to get my order. While I was waiting 4 associates were laughing and talking.
Atmosphere: 1
Food: 1
Service: 1
This place is garbage. Food is over cooked and dry. Sometimes with little to no seasoning. Stay away , seriously ..