Guy wasn’t listening to my order. Was confused when handing it to me. Missed items on the order. Didn’t hear other items or confirm anything to begin with. When confronted that he missed something would not let me order while I was at the window. I get it you have to average out the drive thru times but seriously. Get it together with the service because it’s counterintuitive to rush people and compromise quality and accuracy.
Ryan Allen
Hardly any English was spoken at the front The bathroom was disgusting We were given a completely wrong order
HR HR
My experience at Burger King was so bad that I feel obligated to warn others. The staff was rude, unbothered, and completely uninterested in actually helping customers. I stood at the counter for several minutes while employees chatted amongst themselves, pretending not to see me. When someone finally acknowledged me, they acted like taking my order was a personal inconvenience.
Aron W
Good burger
Eat, Travel, \u0026 Share Happiness
Good service. Restaurant clean inside. Had ordered to go.
Gordon Seidoh Worley
burgers
María Guadalupe Luna
Absolutely disappointing. They don’t take customers whom arrive 1 hour before closing time. We tried to order to go at 10:00 pm and they said they were closed. The website states they close at 11:00 p.m. Companies like these need to improve and make changes to their business and have reliable employees otherwise this franchise will continue to be known for nothing but horrible.
Ashley Banks
This burgerking does a decent job with the food. The complaint is the service. I've came here 4 times in the past few months and it's the same young lady in the front that always have am attitude with the customers and is rude. This time she just threw my fries in the bag and didn't give it to me herself she gave it to the lady next to her to give to me instead with an attitude which was quite odd. She doesn't need to handle bagging the food. She's too much in a rush to handle with care. Next time I'll get a name to put a name on it. But only for that reason. I'm over this location. Because next time I feel I need to say something to her about her service.
Atmosphere: 1
Food: 3
Service: 1
K S
Not sure how long Burger King are going to be around. Most of them are not customer service friendly and is not a very warm atmosphere. Now a days employees are robotic meaning they don't pay attention to the food that comes out dry and customers without greeting.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fries, Whopper
D L
First time ordered from this location. The burger was burnt and bitter. The taste was terrible.
It is obvious to me that the owner and/or manager have no concerns about Google reviews as they never respond to any of these reviews. Don't expect to get what you order here unless you speak Spanish.. I doubt that even those people get what they order. Don't get me wrong, I don't have anything against Hispanics, I just think that you should be able to communicate effectively with the people behind the counter and get what you order. The staff, including the manager are just plain rude and incompetent. Burger (King?) used to advertise "Get it Your Way". Obviously this is no longer the case. Now it is, "Get it however we make it". Ordered one burger with extra ketchup.. got NO ketchup. Ordered another Burger with extra mayonnaise.. got NO mayonnaise. Ordered for Dine In and was given order in a to go bag with a label stuck on the bag that was marked "Dine In". The order was given to me in a bag by the manager and when I informed her that it was a dine in order, she gave me an annoyed look and put the bag on a tray.
PS Really enjoyed the Hispanic programming on their only functioning TV monitor.. NOT
Atmosphere: 1
Food: 2
Service: 1
Ron Lui
Placed a mobile order for dine in. When I parked I clicked the I'm here button on the BK app. So when I get inside I see a bunch of people waiting, both for food and to order. I would give them zero stars if I could. There was someone else waiting for a mobile order and he got his order only like 5 mins before me. You can see from the photo it's showing the fulfillment time on the screen of 14 mins so far and when I asked why so long to the manager I assume cause she was the only one wearing black I got no reply. She just walked to drive thru area and back to fulfill orders but her back toward me. She finally gave me my order close to 18 mins on the screen. Definitely understaffed cause they don't want to pay for more staff, even though they had a hiring sign. My food was cold by the time I got it. It no wonder the Burger King closer to me closed, this one probably close too with the long wait.
Atmosphere: 1
Food: 1
Service: 1
Beatriz Meunier
Bad service, the cashier super rude and bad face, 2 cashiers were talking and ignoring us. The restaurant super dirty
Atmosphere: 1
Food: 1
Service: 1
Fae LeDawson
Fast service and food exactly as expected!
Vegetarian options: It's a tad annoying to walk/wheel across the drive-thru lane to get to the entrance.
Atmosphere: 5
Food: 5
Service: 5
Rafael Nunn
Couldn't believe the new prices: Small fries=$3.49. A Whopper, small fries and soda=$12.39!!!
Guy wasn’t listening to my order. Was confused when handing it to me. Missed items on the order. Didn’t hear other items or confirm anything to begin with. When confronted that he missed something would not let me order while I was at the window. I get it you have to average out the drive thru times but seriously. Get it together with the service because it’s counterintuitive to rush people and compromise quality and accuracy.
Hardly any English was spoken at the front
The bathroom was disgusting
We were given a completely wrong order
My experience at
Burger King was so bad that I feel obligated to warn others. The staff was rude, unbothered, and completely uninterested in actually helping customers. I stood at the counter for several minutes while employees chatted amongst themselves, pretending not to see me. When someone finally acknowledged me, they acted like taking my order was a personal inconvenience.
Good burger
Good service. Restaurant clean inside. Had ordered to go.
burgers
Absolutely disappointing. They don’t take customers whom arrive 1 hour before closing time. We tried to order to go at 10:00 pm and they said they were closed. The website states they close at 11:00 p.m. Companies like these need to improve and make changes to their business and have reliable employees otherwise this franchise will continue to be known for nothing but horrible.
This burgerking does a decent job with the food. The complaint is the service. I've came here 4 times in the past few months and it's the same young lady in the front that always have am attitude with the customers and is rude. This time she just threw my fries in the bag and didn't give it to me herself she gave it to the lady next to her to give to me instead with an attitude which was quite odd. She doesn't need to handle bagging the food. She's too much in a rush to handle with care. Next time I'll get a name to put a name on it. But only for that reason. I'm over this location. Because next time I feel I need to say something to her about her service.
Atmosphere: 1
Food: 3
Service: 1
Not sure how long Burger King are going to be around. Most of them are not customer service friendly and is not a very warm atmosphere.
Now a days employees are robotic meaning they don't pay attention to the food that comes out dry and customers without greeting.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fries, Whopper
First time ordered from this location. The burger was burnt and bitter. The taste was terrible.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
It is obvious to me that the owner and/or manager have no concerns about Google reviews as they never respond to any of these reviews. Don't expect to get what you order here unless you speak Spanish.. I doubt that even those people get what they order. Don't get me wrong, I don't have anything against Hispanics, I just think that you should be able to communicate effectively with the people behind the counter and get what you order. The staff, including the manager are just plain rude and incompetent. Burger (King?) used to advertise "Get it Your Way". Obviously this is no longer the case. Now it is, "Get it however we make it". Ordered one burger with extra ketchup.. got NO ketchup. Ordered another Burger with extra mayonnaise.. got NO mayonnaise. Ordered for Dine In and was given order in a to go bag with a label stuck on the bag that was marked "Dine In". The order was given to me in a bag by the manager and when I informed her that it was a dine in order, she gave me an annoyed look and put the bag on a tray.
PS Really enjoyed the Hispanic programming on their only functioning TV monitor.. NOT
Atmosphere: 1
Food: 2
Service: 1
Placed a mobile order for dine in. When I parked I clicked the I'm here button on the BK app. So when I get inside I see a bunch of people waiting, both for food and to order. I would give them zero stars if I could. There was someone else waiting for a mobile order and he got his order only like 5 mins before me. You can see from the photo it's showing the fulfillment time on the screen of 14 mins so far and when I asked why so long to the manager I assume cause she was the only one wearing black I got no reply. She just walked to drive thru area and back to fulfill orders but her back toward me. She finally gave me my order close to 18 mins on the screen. Definitely understaffed cause they don't want to pay for more staff, even though they had a hiring sign. My food was cold by the time I got it. It no wonder the Burger King closer to me closed, this one probably close too with the long wait.
Atmosphere: 1
Food: 1
Service: 1
Bad service, the cashier super rude and bad face, 2 cashiers were talking and ignoring us. The restaurant super dirty
Atmosphere: 1
Food: 1
Service: 1
Fast service and food exactly as expected!
Vegetarian options: It's a tad annoying to walk/wheel across the drive-thru lane to get to the entrance.
Atmosphere: 5
Food: 5
Service: 5
Couldn't believe the new prices: Small fries=$3.49. A Whopper, small fries and soda=$12.39!!!
Atmosphere: 3
Food: 4
Service: 4
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