Got a whopper with mushrooms in it the shrooms were ice cold
Atmosphere: 3
Food: 1
Service: 5
Noah
That's in colma
Ruben Perez
still doing great: nicely packed meal well prepared and friendly service. what else could you ask for?
updated: last few times I've been through here I've had a pleasant experience. Here's a new photo, and whatever you're doing keep doing it.
old review: online ordering down for more than a month?
why would you serve me something that is clearly burned? Because you know the drive-through is too full and I won't make the line again, right? I didn't even get a stir for my coffee, how am I supposed to drink this?
Atmosphere: 5
Food: 5
Service: 5
David Ramirez
My mom recently went and was asking a simple question because was confused about whopper and whopper jr size and was basically ignored and said there the same when they aint good food tho.
Atmosphere: 1
Food: 3
Service: 1
The Great
The worst burger king experience ever! The AI who takes your order is annoying. They don't understand anything. I ask questions multiple times with no answers. The staff can care less to jump in. They do nothing so your screwed until you get to the window or stand in there redidlous line inside as always at this location. DO NOT COME HERE! Update: I wrote this while waiting on my order. Come to find out AI ordered me two items I didn't even order and the price was more then double when I got to the window. Then the person couldn't explain to me in proper English my order or understand what I wanted. 👌
Atmosphere: 1
Food: 1
Service: 1
George Stroup
Esther gave me a really bad attitude. She should not have contact with customers
Atmosphere: 3
Food: 4
Service: 1
Henk Loeffen
It was somewhat later in the evening. Food was ok, audience in the restaurant did no good to the atmosphere unfortunately.
Atmosphere: 3
Food: 4
Service: 4
Cotkar
The staff was very friendly and helpful. Thanks.
Atmosphere: 4
Food: 4
Service: 5
Andy Herring
Definitely not BK standards my whopper was a few days old.
Atmosphere: 1
Food: 1
Service: 1
Tristan Baus
Truly the worst fast food experience I’ve had in a while - went through the AI menu ordered a #3 - BACON KING with just the meat cheese and bacon - after ordering and PAYING an employee informed me I that the tacos I ordered would be a few more minutes. I said ok, no worries. As I awaited my tacos, I went to double-check my burger because as a plain-burger kind of consumer, I get my order messed up frequently. There was no bacon on my bacon king and when I pointed this out to the employee, she ARGUED rather viciously with several food and receipt handovers that I ordered something without bacon and would have to pay for the bacon again despite my receipt saying BACON KING. My burger had been passed from my car to the window multiple times with what appeared to be rising hostility and anger. Therefore, I asked for a refund on the burger only because I was SURE at this point my burger would be spit in or contaminated or something, I did not trust my burger being passed in and out of my car window and through the BK kitchen several times throughout several angry employee hands. After sitting in line for my burger refund, the staff tried to intimate me and did not acknowledge any guilt at all whatsoever and INSISTED I Could NOT Keep My Receipt for the order…I thought this was extremely shady that I could not have any receipt for any food I had purchased nor any refund, but ok, I better be refunded at minimum for the burger I gave back after arguing over what I paid for and becoming scared of possible contamination. I called to inform the manager and the manager was professional over the phone, but I told him the damage had been done. I’ve already argued about not paying for bacon… on a BACON KING!!! I’ve already sat through line… AGAIN and wasted more time only to have employees not acknowledge any wrong doing or apologize and INSIST I am left with NO PROOF OF PURCHASE. I truly would have posted the receipt pic showing a bacon king purchase, showing this was no means to argue about paying extra for bacon, but I just wanted to leave with my credit card and my empty stomach at that point. As a fitness-enthusiast BK here at Colma has been my go-too for a hot minute every week for my cheat meal. I assure this business the Colma BK will not get another dollar of my business after this ridiculous encounter OVER BACON!
I came through the drive thru and ordered. Once i got home i realized that there were no fries in my bag. I ordered a whopper meal with a side of chicken fries. I didn't want to drive all the way back to the store at that time, because my burger and chicken fries would get cold. I called the phone number listed in the receipt and it was disconnected. Tried to call the number Google had listed, but that number just rang and rang. Thanks so much for not supporting your customer's concerns. I want my fries. 😡
Food: 3
Service: 1
Adelina Segovia
Burger King never fails they have great burgers. My favorite is a Whopper with cheese
Atmosphere: 5
Food: 5
Service: 5
Teason Miao
I heard BK had a collaboration with Naruto and came here to get the toys! I ordered on my BK app, got to the drive thru, it wasn’t moving for 4 minutes, so I pulled to a parking spot, walked in and got my two kids meal. It was $3.99 for two cheese burger kids meal, ended up being $8.77; I got Kakashi and Rock Lee. Shout out to I believe his name was Ivan & cashier lady who helped me get my order. Very professional and helpful. They saw I was carrying a baby car seat with me so they got me a bag and soda cup holder. Appreciate it fam 🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Bill Lai
Came here for the breakfast specials only and using the paper coupons from circular. Those are better deals than what's available on the BK App
Got a whopper with mushrooms in it the shrooms were ice cold
Atmosphere: 3
Food: 1
Service: 5
That's in colma
still doing great:
nicely packed meal well prepared and friendly service. what else could you ask for?
updated:
last few times I've been through here I've had a pleasant experience. Here's a new photo, and whatever you're doing keep doing it.
old review:
online ordering down for more than a month?
why would you serve me something that is clearly burned? Because you know the drive-through is too full and I won't make the line again, right? I didn't even get a stir for my coffee, how am I supposed to drink this?
Atmosphere: 5
Food: 5
Service: 5
My mom recently went and was asking a simple question because was confused about whopper and whopper jr size and was basically ignored and said there the same when they aint good food tho.
Atmosphere: 1
Food: 3
Service: 1
The worst burger king experience ever! The AI who takes your order is annoying. They don't understand anything. I ask questions multiple times with no answers. The staff can care less to jump in. They do nothing so your screwed until you get to the window or stand in there redidlous line inside as always at this location. DO NOT COME HERE!
Update: I wrote this while waiting on my order. Come to find out AI ordered me two items I didn't even order and the price was more then double when I got to the window. Then the person couldn't explain to me in proper English my order or understand what I wanted. 👌
Atmosphere: 1
Food: 1
Service: 1
Esther gave me a really bad attitude. She should not have contact with customers
Atmosphere: 3
Food: 4
Service: 1
It was somewhat later in the evening. Food was ok, audience in the restaurant did no good to the atmosphere unfortunately.
Atmosphere: 3
Food: 4
Service: 4
The staff was very friendly and helpful. Thanks.
Atmosphere: 4
Food: 4
Service: 5
Definitely not BK standards my whopper was a few days old.
Atmosphere: 1
Food: 1
Service: 1
Truly the worst fast food experience I’ve had in a while - went through the AI menu ordered a #3 - BACON KING with just the meat cheese and bacon - after ordering and PAYING an employee informed me I that the tacos I ordered would be a few more minutes. I said ok, no worries. As I awaited my tacos, I went to double-check my burger because as a plain-burger kind of consumer, I get my order messed up frequently. There was no bacon on my bacon king and when I pointed this out to the employee, she ARGUED rather viciously with several food and receipt handovers that I ordered something without bacon and would have to pay for the bacon again despite my receipt saying BACON KING. My burger had been passed from my car to the window multiple times with what appeared to be rising hostility and anger. Therefore, I asked for a refund on the burger only because I was SURE at this point my burger would be spit in or contaminated or something, I did not trust my burger being passed in and out of my car window and through the BK kitchen several times throughout several angry employee hands. After sitting in line for my burger refund, the staff tried to intimate me and did not acknowledge any guilt at all whatsoever and INSISTED I Could NOT Keep My Receipt for the order…I thought this was extremely shady that I could not have any receipt for any food I had purchased nor any refund, but ok, I better be refunded at minimum for the burger I gave back after arguing over what I paid for and becoming scared of possible contamination. I called to inform the manager and the manager was professional over the phone, but I told him the damage had been done. I’ve already argued about not paying for bacon… on a BACON KING!!! I’ve already sat through line… AGAIN and wasted more time only to have employees not acknowledge any wrong doing or apologize and INSIST I am left with NO PROOF OF PURCHASE. I truly would have posted the receipt pic showing a bacon king purchase, showing this was no means to argue about paying extra for bacon, but I just wanted to leave with my credit card and my empty stomach at that point. As a fitness-enthusiast BK here at Colma has been my go-too for a hot minute every week for my cheat meal. I assure this business the Colma BK will not get another dollar of my business after this ridiculous encounter OVER BACON!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came through the drive thru and ordered. Once i got home i realized that there were no fries in my bag. I ordered a whopper meal with a side of chicken fries. I didn't want to drive all the way back to the store at that time, because my burger and chicken fries would get cold. I called the phone number listed in the receipt and it was disconnected. Tried to call the number Google had listed, but that number just rang and rang. Thanks so much for not supporting your customer's concerns. I want my fries. 😡
Food: 3
Service: 1
Burger King never fails they have great burgers. My favorite is a Whopper with cheese
Atmosphere: 5
Food: 5
Service: 5
I heard BK had a collaboration with Naruto and came here to get the toys! I ordered on my BK app, got to the drive thru, it wasn’t moving for 4 minutes, so I pulled to a parking spot, walked in and got my two kids meal. It was $3.99 for two cheese burger kids meal, ended up being $8.77; I got Kakashi and Rock Lee. Shout out to I believe his name was Ivan & cashier lady who helped me get my order. Very professional and helpful. They saw I was carrying a baby car seat with me so they got me a bag and soda cup holder. Appreciate it fam 🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Came here for the breakfast specials only and using the paper coupons from circular. Those are better deals than what's available on the BK App
Atmosphere: 3
Food: 3
Service: 3
don't put two krispies
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