Me and my girlfriend went the other night for a quick bite and the staff was very friendly the atmosphere was great and the food was delicious I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Niesha Brown
Food was horrible 😫
Atmosphere: 2
Food: 1
Service: 3
William Wilson
On October 17 at noon I had lunch at the Colma location. I ordered the Bacon Cheddar Cheese burger. I thought it rated as the best bacon cheese burger i have ever had in my 75 years. First of all the bacon was done to perfection. It was not greasy and not over cooked. The bacon had great flavor. It was two large slices that where placed in a cross over the burger and cheese. I folded the overhanging pieces back on the burger and I had bacon that lasted in every bit. I think that was the part that made it so good. I love bacon and this was bacon at it best.The burger was done just the way I like it. Because my husband and I were celebrating the 39 anniversary of our first meeting, I celebrated with a Brownie Sundae for desert. If I had any criticism it was that the brownie might have been a little under done but the ice cream with the whipped cream and cherry on top made it just incredibly good. The meal was great. This isn't the first time we have eaten here but it will not be the last time either!!
Atmosphere: 5
Food: 5
Service: 5
Tam Robinson
It is nice to visit different black bear diners. there was plenty of parking outside. the staff was attentive and the food was good.
Atmosphere: 4
Food: 4
Service: 5
larry fong
Food was decent
Atmosphere: 4
Food: 3
Service: 4
Lawrence Marwong
This is the most decorated Black Bean dinner I have been in. The kid in me is having too much fun with the decor. If you have never been to a Black Bear before, start with a bear claw pastry and wash it down with a mug of black coffee. Delicious. It will get your appetite going for the main course.
Atmosphere: 5
Food: 5
Service: 5
Stephanie barahona
Food and service was great! My family and I loved it! Went on a Sunday morning and it was a bit busy but they helped us right away 😊
Atmosphere: 5
Food: 5
Service: 5
Lawrence Marwong US
The decoration at this location would be a hoot if you have little kids. I hope all the locations get the same updated decor, the little kid in me had fun. Unfortunately I didn't get an opportunity to try the bear claw to compare it with my local Black Bear. My go to dessert (and sometimes appetizer) is the bear claw + black coffee. Awesome combo.
Atmosphere: 5
Food: 5
Service: 5
Chicky
If I could give the service 0 stars, I would. This was our first time at Black Bear and we wanted some time to look at the menu. We politely asked for some time, and if we could order drinks in the meantime. The waiter responded rudely, but brought our drinks. After getting our drinks, it took a whole 10 minutes for our waiter to come back and ask us what our order was because “the kitchen seemed to lose it” when he had never even taken our meal order yet. We ordered our food and he gave us an excuse that he went to the bathroom and another waiter was going to help him. He said this while we had watched him wait on other tables, look at us, and seemingly avoid us. We ate our food and finished our drinks but nobody had asked us in that time if we were liking our meal, or if we wanted a refill. We were so kind to leave the empty cup right where they could see it too. We ended up tipping $2 when we shouldn’t have tipped at all. Service was a joke and we will not be returning here again until there is some serious reform.
Atmosphere: 1
Food: 3
Service: 1
Elaine Killian
Always have a great experience when we go except this time. I went to go pay and showed my card to get stamped. Was suppose to pay for one and one free meal. Never had a problem before. But the cashier said he wouldn't stamp it twice. He said your NEXT vist would count as your free meal. Got the supervisor. She said the same. The manager who we always have a pleasure talking to and always accommodates us wasn't there. We wouldn't of come that day if we knew we were going to pay for the second meal. The bill was $50. . The supervisor Isabel wasn't accommodating at all since we told her we are there often.
Enjoyed this very friendly inviting hearty place. Came late Friday night and it was really enjoyable. Absolutely yummy delicious amazing. Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Joricano
My favorite weekend brunch place.
Atmosphere: 5
Food: 5
Service: 5
Rick Faulconer
friendly service. Not fast. Credo 3 clause or should I say (bear) claws? Lots of food on the plate, I have plenty for breakfast tomorrow.
Atmosphere: 4
Food: 4
Service: 4
Robert Rosales
enjoyed breakfast combo
Atmosphere: 4
Food: 4
Service: 4
Christian Alfonso
Services girl but it takes forever for your food to come. This is our second time visiting this place. Server was kind but you will wait forever for your food
Me and my girlfriend went the other night for a quick bite and the staff was very friendly the atmosphere was great and the food was delicious I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Food was horrible 😫
Atmosphere: 2
Food: 1
Service: 3
On October 17 at noon I had lunch at the Colma location. I ordered the Bacon Cheddar Cheese burger. I thought it rated as the best bacon cheese burger i have ever had in my 75 years. First of all the bacon was done to perfection. It was not greasy and not over cooked. The bacon had great flavor. It was two large slices that where placed in a cross over the burger and cheese. I folded the overhanging pieces back on the burger and I had bacon that lasted in every bit. I think that was the part that made it so good. I love bacon and this was bacon at it best.The burger was done just the way I like it. Because my husband and I were celebrating the 39 anniversary of our first meeting, I celebrated with a Brownie Sundae for desert. If I had any criticism it was that the brownie might have been a little under done but the ice cream with the whipped cream and cherry on top made it just incredibly good. The meal was great. This isn't the first time we have eaten here but it will not be the last time either!!
Atmosphere: 5
Food: 5
Service: 5
It is nice to visit different black bear diners. there was plenty of parking outside. the staff was attentive and the food was good.
Atmosphere: 4
Food: 4
Service: 5
Food was decent
Atmosphere: 4
Food: 3
Service: 4
This is the most decorated Black Bean dinner I have been in. The kid in me is having too much fun with the decor. If you have never been to a Black Bear before, start with a bear claw pastry and wash it down with a mug of black coffee. Delicious. It will get your appetite going for the main course.
Atmosphere: 5
Food: 5
Service: 5
Food and service was great! My family and I loved it! Went on a Sunday morning and it was a bit busy but they helped us right away 😊
Atmosphere: 5
Food: 5
Service: 5
The decoration at this location would be a hoot if you have little kids. I hope all the locations get the same updated decor, the little kid in me had fun. Unfortunately I didn't get an opportunity to try the bear claw to compare it with my local Black Bear. My go to dessert (and sometimes appetizer) is the bear claw + black coffee. Awesome combo.
Atmosphere: 5
Food: 5
Service: 5
If I could give the service 0 stars, I would. This was our first time at Black Bear and we wanted some time to look at the menu. We politely asked for some time, and if we could order drinks in the meantime. The waiter responded rudely, but brought our drinks. After getting our drinks, it took a whole 10 minutes for our waiter to come back and ask us what our order was because “the kitchen seemed to lose it” when he had never even taken our meal order yet. We ordered our food and he gave us an excuse that he went to the bathroom and another waiter was going to help him. He said this while we had watched him wait on other tables, look at us, and seemingly avoid us. We ate our food and finished our drinks but nobody had asked us in that time if we were liking our meal, or if we wanted a refill. We were so kind to leave the empty cup right where they could see it too. We ended up tipping $2 when we shouldn’t have tipped at all. Service was a joke and we will not be returning here again until there is some serious reform.
Atmosphere: 1
Food: 3
Service: 1
Always have a great experience when we go except this time. I went to go pay and showed my card to get stamped. Was suppose to pay for one and one free meal. Never had a problem before. But the cashier said he wouldn't stamp it twice. He said your NEXT vist would count as your free meal. Got the supervisor. She said the same. The manager who we always have a pleasure talking to and always accommodates us wasn't there. We wouldn't of come that day if we knew we were going to pay for the second meal. The bill was $50. .
The supervisor Isabel wasn't accommodating at all since we told her we are there often.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Enjoyed this very friendly inviting hearty place. Came late Friday night and it was really enjoyable. Absolutely yummy delicious amazing. Thanks!!
Atmosphere: 5
Food: 5
Service: 5
My favorite weekend brunch place.
Atmosphere: 5
Food: 5
Service: 5
friendly service. Not fast. Credo 3 clause or should I say (bear) claws? Lots of food on the plate, I have plenty for breakfast tomorrow.
Atmosphere: 4
Food: 4
Service: 4
enjoyed breakfast combo
Atmosphere: 4
Food: 4
Service: 4
Services girl but it takes forever for your food to come. This is our second time visiting this place. Server was kind but you will wait forever for your food
Atmosphere: 3
Food: 4
Service: 4
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