One of the last few Businesses that still believes in Customer service. Plus with their low-calorie egg bites I can stay on track for my new year goals!
Atmosphere: 5
Food: 5
Service: 5
Jana
I normally go to this location doing an online order because it's convenient on the way to the freeway. It's not the 1st time my order was wrong but this morning was extra annoying I ordered a venti size drink when I arrived there was a tall on the counter when I asked them to remake the order the barista was annoyed like it was your mistake so I waited as she remade it to the correct size and while I waited I was distracted with emails and grabbed my coffee and walked out while I was in the freeway already I took a zip and realized she remade the coffee with out coffee! It tasted like it was only warm milk! Rude! Be aware if they make a mistake they may retaliate and just give you a cup of warm milk!!!!!!
Atmosphere: 3
Food: 3
Service: 1
Tru 602 2.0
They closed the Gellert plaza one now I have to come here. 10-15 min drive thru wait time, food and drinks aren’t that good quality lacking.
Food: 2
Service: 3
ToroTaro OG
My husband ordered an iced drink, but it was served hot. When he pointed it out, they simply added ice to the hot drink. As you can imagine, the ice melted right away, diluting the coffee and changing the flavor. Not the best way to start the day.
Service: 1
paolo moreira
I WILL NEVER EVER GOING BACK TO THIS LOCATION. IT WAS A NIGHTMARE BECAUSE THE CUSTOMER SERVICE ITS INCREDIBLE HORRENDOUSLY AND NOT WORTH TO MENTION IT I DID NOT TAKE ANY PICTURES BECAUSE I WAS SO UPSET. THE WOMAN AT THE COUNTER WAS SO RUDE AND VERY UNPROFESSIONAL. EVERY ONE WAS TALKING TO EACH OTHER AND NOT PAYING ATTENTION TO THE CUSTOMER WAITING AND TRYING TO ORDER. DEFINITELY THE WORST PLACE TO GRAB COFFEE FROM (HELL)
Atmosphere: 1
Food: 1
Service: 1
lena
customer service is amazing and the drinks were made quickly and efficiently drive thru always moves fast!
Normally we just order our coffee to go and we usually order our double smoked bacon egg sandwich and wait. We don’t have to wait too long. They are very fast and efficient. I like that. No complaint from me there. Especially when both my husband and I are walking zombies without our coffee.
dina calderon
Stopped by in need of coffee and they were all so friendly and my drink was made to perfection. Vanessa was very friendly and provided amazing customer service!! Definitely a friendly barista
Martha D
I am always greeted with the same smile regardless if it's someone new or someone who already served me.
Stefanie Ruiz
Love how this one has a drive thru
Aspect
new matcha taste every bad, and they charge for extra 1 scup matcha.
Service: 2
Lawrence Bacci
Drive thru Everything was great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Malia Takapu
Every single time I come here the coffee tastes burnt and old, I’m sure everyone has tasted it because this has happened way too many times at this location, I regret coming here every single time especially when there’s other locations nearby. I don’t even like to make negative reviews but please go to another location, you’re wasting your money at this one. Also today when I picked up my order I received the wrong item so I had to go back in the drive thru to have it corrected. The Grand Ave location on the other hand makes our coffees/orders perfect every time. Save your time and money
Food: 1
Service: 4
Pastor Dre
Great customer service. Great atmosphere. And very fast service.
One of the last few Businesses that still believes in Customer service. Plus with their low-calorie egg bites I can stay on track for my new year goals!
Atmosphere: 5
Food: 5
Service: 5
I normally go to this location doing an online order because it's convenient on the way to the freeway. It's not the 1st time my order was wrong but this morning was extra annoying I ordered a venti size drink when I arrived there was a tall on the counter when I asked them to remake the order the barista was annoyed like it was your mistake so I waited as she remade it to the correct size and while I waited I was distracted with emails and grabbed my coffee and walked out while I was in the freeway already I took a zip and realized she remade the coffee with out coffee! It tasted like it was only warm milk! Rude! Be aware if they make a mistake they may retaliate and just give you a cup of warm milk!!!!!!
Atmosphere: 3
Food: 3
Service: 1
They closed the Gellert plaza one now I have to come here. 10-15 min drive thru wait time, food and drinks aren’t that good quality lacking.
Food: 2
Service: 3
My husband ordered an iced drink, but it was served hot. When he pointed it out, they simply added ice to the hot drink. As you can imagine, the ice melted right away, diluting the coffee and changing the flavor. Not the best way to start the day.
Service: 1
I WILL NEVER EVER GOING BACK TO THIS LOCATION.
IT WAS A NIGHTMARE BECAUSE THE CUSTOMER SERVICE ITS INCREDIBLE HORRENDOUSLY AND NOT WORTH TO MENTION IT
I DID NOT TAKE ANY PICTURES BECAUSE I WAS SO UPSET.
THE WOMAN AT THE COUNTER WAS SO RUDE AND VERY UNPROFESSIONAL.
EVERY ONE WAS TALKING TO EACH OTHER AND NOT PAYING ATTENTION TO THE CUSTOMER WAITING AND TRYING TO ORDER.
DEFINITELY THE WORST PLACE TO GRAB COFFEE FROM (HELL)
Atmosphere: 1
Food: 1
Service: 1
customer service is amazing and the drinks were made quickly and efficiently
drive thru always moves fast!
drinks:
* caramel ribbon crunch frappccino w/ almond milk
* iced coffee , 2 pumps vanilla syrup, 2 pumps hazelnut syrup w/ oat milk
Atmosphere: 5
Food: 5
Service: 5
Normally we just order our coffee to go and we usually order our double smoked bacon egg sandwich and wait. We don’t have to wait too long. They are very fast and efficient. I like that. No complaint from me there. Especially when both my husband and I are walking zombies without our coffee.
Stopped by in need of coffee and they were all so friendly and my drink was made to perfection. Vanessa was very friendly and provided amazing customer service!! Definitely a friendly barista
I am always greeted with the same smile regardless if it's someone new or someone who already served me.
Love how this one has a drive thru
new matcha taste every bad, and they charge for extra 1 scup matcha.
Service: 2
Drive thru Everything was great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Every single time I come here the coffee tastes burnt and old, I’m sure everyone has tasted it because this has happened way too many times at this location, I regret coming here every single time especially when there’s other locations nearby. I don’t even like to make negative reviews but please go to another location, you’re wasting your money at this one. Also today when I picked up my order I received the wrong item so I had to go back in the drive thru to have it corrected. The Grand Ave location on the other hand makes our coffees/orders perfect every time. Save your time and money
Food: 1
Service: 4
Great customer service. Great atmosphere. And very fast service.
Atmosphere: 5
Food: 5
Service: 5
Blasting music so loud can't hear. .we left
Atmosphere: 1
Food: 4
Service: 4
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